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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3/5 Excellent
998 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationLondon Eye14 min walk
Popular LocationWestminster Abbey14 min walk
Popular LocationBig Ben14 min walk
AirportLondon (LCY-London City)38 min drive

Choose dates to view prices

  • Superior Room, 1 Queen Bed with Sofa bed

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsExecutive Room, 1 Queen Bed with Sofa bed
  • Superior Twin Room, 1 Queen Bed with Sofa bed (Twin convertible sofa)

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsSuperior Twin Room, 1 Queen Bed with Sofa bed (Twin convertible sofa)
  • Premium Room, 1 Queen Bed (Premium)

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsPremium Room, 1 Queen Bed (Premium)
  • Superior Room, 1 Queen Bed with Sofa bed (Premium)

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 Queen Bed with Sofa bed (Premium)
  • Superior Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    More detailsSuperior Room, 1 Queen Bed

About this area

London

Located in London's London City Centre neighbourhood, Novotel London Waterloo is in the city centre and near the beach. The Strand and Borough Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore St. James Park and Green Park. Travelling with kids? Make time for London Eye, or head to an event or a match at Emirates Stadium.

Map
Popular Location

What's nearby

  • London Eye - 14 min walk
  • Westminster Abbey - 14 min walk
  • Big Ben - 14 min walk
  • Trafalgar Square - 9 min drive
  • Buckingham Palace - 9 min drive

Getting around

  • Lambeth North Underground Station - 10 min walk
  • Vauxhall Station - 14 min walk
  • London (LCY-London City) - 38 min drive

Restaurants

  • Elements — 1 min walk
  • The Sandwichman - 2 min walk
  • Fine Crown Patisserie - 2 min walk
  • Garden Cafe - 2 min walk
  • Olive & Bean Riverside Cafe - 3 min walk

About this property

Novotel London Waterloo

Family-friendly London hotel in London City Centre, walk to St. Thomas' Hospital
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 187 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. Other amenities available to guests include 24-hour room service, rainfall showerheads and coffee/tea makers.
Novotel London Waterloo offers 187 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 24 per night
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: GBP 16.45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/game room
  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (2153 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10, per pet, per night, plus a deposit of GBP 10 per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 24 per night
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo England
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo Hotel London

Frequently asked questions

Can I cancel my reservation for free at Novotel London Waterloo and receive a full refund?
Yes, Novotel London Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London Waterloo cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 10 per night and a fee of GBP 10 per pet, per night.
How much is parking at Novotel London Waterloo?
Self-parking is available for GBP 24 per night.
What time is check-in at Novotel London Waterloo?
Check-in begins at 2 PM.
What time is check-out at Novotel London Waterloo?
Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).
Where is this property located?
This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, Houses of Parliament and London Dungeon. Westminster Bridge and London Eye are also within 15 minutes. Lambeth North Underground Station is 10 minutes by foot and Westminster Underground Station is 14 minutes.

Guest reviews

Overall score and ratings for Novotel London Waterloo

4.3
Excellent
5 - Excellent
465
4 - Good
437
3 - Okay
67
2 - Mediocre
14
1 - Poor
15
4.3
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Black mould and rust in the shower. Was a little concern to have my young children shower there. Great location but the building need maintenance.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean and my room was upgraded to premium.

Stayed 2 nights in Feb 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Feb 2020

    4/5 Good

      Hotel was in a great location. Needs a bit of attention with cleanliness and staff efficiency at the bar

      Stayed 4 nights in Feb 2020