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Novotel London Waterloo

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel London Waterloo

Bar (on property)
Exterior
Exterior
Bar (on property)
Bar (on property)
In the heart of London, Novotel London Waterloo offers a haven for families. Take advantage of the playground, arcade/game room, and on-site restaurant serving breakfast to dinner. Explore the nearby Westminster Abbey and Big Ben or relax in the garden. With free in-room WiFi, express check-out, and helpful staff praised by guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
The current price is AU$319
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Blackout curtains
Deep-soaking bath
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Blackout curtains
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Located in London City Centre, a neighbourhood in London, Novotel London Waterloo is near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Russell Square. Travelling with kids? Make time for London Eye, or head to an event or a match at Royal Albert Hall. Guests love the hotel's location for the sightseeing.
Visit our London travel guideOpens in a new window
Map
113 Lambeth Road, London, England, SE1 7LS

What's nearby

  • London Eye - 12 min walk - 1.1 km
  • Westminster Abbey - 14 min walk - 1.2 km
  • Big Ben - 15 min walk - 1.3 km
  • Buckingham Palace - 4 min drive - 2.0 km
  • Trafalgar Square - 4 min drive - 2.1 km

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London (LCY-London City) - 40 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬6 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Florentine Trattoria - ‬8 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬1 min walk
  • ‪Tamesis Dock - ‬6 min walk

About this property

Novotel London Waterloo

Upscale family-friendly hotel near Westminster Abbey
Located close to Big Ben and London Eye, Novotel London Waterloo provides a coffee shop/cafe, a garden and a playground. The on-site restaurant, Elements, offers breakfast, brunch, lunch, dinner and children's meals. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, babysitting (surcharge) and a computer station
  • A banquet hall, a front desk safe and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 187 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Front of property – evening/night

Marlin Waterloo

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
8.8 out of 10, Excellent, 2,651 reviews
The price is AU$632
includes taxes & fees
25 Oct - 26 Oct
Marlin Waterloo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15, per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 21 per person
  • Self-parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

Is Novotel London Waterloo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel London Waterloo?

As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on 2 Nov 2025 start from AU$319.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London Waterloo?

Self-parking is available for GBP 24 per night.

What time is check-in at Novotel London Waterloo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel London Waterloo?

Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).

Where is Novotel London Waterloo located?

This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, London Eye and Westminster Bridge. Westminster Abbey and Houses of Parliament are also within 15 minutes. Lambeth North Underground Station is 9 minutes by foot and Waterloo Underground Station is 16 minutes.

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Reviews

Novotel London Waterloo Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 514 out of 1019 reviews
Rating 8 - Good. 333 out of 1019 reviews
Rating 6 - Okay. 101 out of 1019 reviews
Rating 4 - Poor. 44 out of 1019 reviews
Rating 2 - Terrible. 27 out of 1019 reviews

Reviews

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms, the staff was absolutely wonder and so accommodating! We enjoyed bei by able to walk to nearby shops, parks and tourist attractions. Will definitely stay again someday!
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Waterloo Station and walking distance to most attractions
Stayed 5 nights in Sep 2025

8/10 Good

Michelle Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, walkable to most major attractions, staff friendly and helpful would definitely stay again if ever back in this area.
Stayed 6 nights in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was particularly helpful in giving directions, making travel arrangements, and providing storage for our luggage. It was in walking distance of the Eye, Parliament, Buckingham palace and many other sites. A clean, quiet, comfortable place.to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern, comfy beds, bathrooms were clean and had everything we wanted or needed. Sofa bed was also comfortable. Friendly staff and good breakfast. Bonus (after staying at Novotel Nice Arenas and Waterloo), the play area of kids, they loved it
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to places we needed to be and bud route is across the street bike rental is convenient as well. Very clean and felt safe
Stayed 4 nights in Sep 2025

10/10 Excellent

LIANA-MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area,
Stayed 3 nights in Sep 2025

10/10 Excellent

Geeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish central hotel, well connected to public transport links and walkable to Westminster and the London Eye. We loved it!
Stayed 2 nights in Sep 2025

8/10 Good

SAMAKSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family friendly place to stay close to attractions. Morning breakfast was good to kickoff the day. Room were clean, service prompt and beds comfortable
Stayed 5 nights in Aug 2025

10/10 Excellent

Marty

Liked: Cleanliness, amenities, property conditions & facilities
great breakfast and rooms and staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

TAKEMURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with quiet environment
Stayed 3 nights in Aug 2025

8/10 Good

Allister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reliable hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, modern, good breakfast, conveniente location. Would definitwly stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definely my family will come back. Better than Novotel Rungis in Paris.
Stayed 4 nights in Sep 2025

8/10 Good

Alberto

Liked: Cleanliness
Nice hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Stayed 2 nights in Jun 2025

8/10 Good

NUTAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Location, Location, Location! Close to all tourist spots! Room we booked (executive) was good size for 3 people! Comfortable, Great Customer Service! Cons - AC was not great… we got some fans though! Food was blah!
Stayed 4 nights in Sep 2025

10/10 Excellent

Reddy

Family friendly
Stayed 5 nights in Jul 2025

8/10 Good

Kin-Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is within walking distance to some of the key attractions
Stayed 3 nights in Jul 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff and super clean everywhere.
Stayed 2 nights in May 2025

10/10 Excellent

Dave

Liked: Cleanliness
Location
Stayed 4 nights in Jul 2025

10/10 Excellent

Yanfang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to visit in London. Recommended it!
Stayed 2 nights in Jul 2025

8/10 Good

ALRIC ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a very friendly staff and the location had easy access to the Central London area sites and tours (all within walking distance). If it wasn’t for taking an entire day to resolve an air conditioning issue and the early morning construction type noises, it would have been an excellent review.
Stayed 6 nights in Sep 2025

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