Novotel London West

Photo gallery for Novotel London West

Primary image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel London West

UNESCO Sustainable Travel Pledge

Novotel London West

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Temperature checks
Map
1 Shortlands, Hammersmith, London, England, W6 8DR

Explore the area

  • Popular LocationEventim Apollo7 min walk
  • Popular LocationKensington Palace6 min drive
  • Popular LocationWestfield London Shopping Centre7 min drive
  • AirportLondon (LHR-Heathrow)25 min drive

Choose dates to view prices

About this area

London

Novotel London West is located in Hammersmith, a neighbourhood in London, and is near a metro station. Eventim Apollo and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Westfield London Shopping Centre and Harrods. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests love the hotel's convenience for public transportation: Hammersmith Station is 6 minutes on foot and Barons Court Underground Station is 8 minutes.

What's nearby

  • Eventim Apollo - 7 min walk
  • Natural History Museum - 4 min drive
  • Kensington Palace - 6 min drive
  • Westfield London Shopping Centre - 7 min drive
  • Royal Albert Hall - 11 min drive

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • Villagio - 4 min walk
  • Latymers - 4 min walk
  • The Melody - 5 min walk
  • Truth - 6 min walk
  • Street Eats - 6 min walk

About this property

Novotel London West

Eco-friendly London hotel in Hammersmith, walk to Eventim Apollo
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. All 630 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and TVs with cable channels. Guests will also find iPod docking stations, 24-hour room service and minibars.
Novotel London West offers 630 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 84.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: GBP 17.50 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (53820 square feet)
  • Meeting rooms - 33

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 17.50 per person (approximately)
  • Covered self-parking fee: GBP 84.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 326 out of 951 reviews
5 - Excellent 34%
Rating 4 - Good. 380 out of 951 reviews
4 - Good 40%
Rating 3 - Okay. 146 out of 951 reviews
3 - Okay 15%
Rating 2 - Poor. 59 out of 951 reviews
2 - Poor 6%
Rating 1 - Terrible. 40 out of 951 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. Noisy road outside though. There was no vending machine for drinks or snacks so had to go to bar. Bottles of water were very expensive. Coffee machine had a big que at breakfast and had ran out of milk and coffee beans. It would have been helpful to have an urn of hot water and instant coffee for those who didn’t want to wait.
Stayed 1 night in May 2022

2/5 Poor

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a 4 star hotel. The Executive Roon i booked was no better than a Travellodge. The room was not serviced so at the end of a very long day for us we had to remake our bed and could not have a hot drink as we only had enough tea bags/ coffee for one day. When I discussed this with the staff at checkout i got a cursory sorry with no explanation. I think that the hotel are now using Vovid to cut costs by avoiding servicing rooms. We wont be staying here again.
Stayed 2 nights in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just not recommend
Stayed 10 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
Location was great with access to the Underground about 6 mins away (walking). Hotel is a little dated but nothing too bad. Bathroom sink wouldn't drain properly and the thermostat worked on & off so room would get cool one night then warm the next evening. Staff were very friendly.
Stayed 3 nights in Apr 2022