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Guest reviews

4.5/5 Wonderful
1,929 reviews
Guests rated this property 4.6/5 for cleanliness.

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  • Classic Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
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  • Superior Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
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  • Executive Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
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  • Royal Double Room

    4.5/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
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  • Junior Suite

    Room amenities

    • 19 sq m
    • Sleeps 3
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  • Classic Room, 1 Double Bed, View (Royal Mews View)

    4.8/5 guest room rating

    Room amenities

    • 12 sq m
    • City view
    • Sleeps 2
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  • Executive Suite

    Room amenities

    • 31 sq m
    • Sleeps 3
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  • Royal Room, 1 King Bed, View (Royal Mews View)

    4.5/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
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  • Suite (Master)

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 4
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  • Royal Room, 1 King Bed

    Room amenities

    • 14 sq m
    • Sleeps 2
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  • Family Suite

    Room amenities

    • 22 sq m
    • Sleeps 4
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  • Superior Room

    3.8/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
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  • Executive Room, 1 Single Bed

    Room amenities

    • 12 sq m
    • Sleeps 1
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  • Room, 1 Double Bed (Cosy 4ft 6 bed)

    3.9/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
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Guest reviews

4.5
Wonderful
5 - Excellent
1,173
4 - Good
588
3 - Okay
124
2 - Mediocre
31
1 - Poor
13
4.6
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The service and staff here were one of the best that I have been encounter with! Would stay again and recommend

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Very friendly doorman. Lovely staff in breakfast room. Great breakfast.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment you walk in the door you are treated well, they knew who we were an always welcomed us back asking about our days out in the City. The staff was accommodating in organizing dinners and other outings. The room was comfortable, clean, quiet and had lovely amenities. The bar in the lobby was a great stop for us in the evenings with a fun selection of unique cocktails along with the classics and several beers. During the typical rainy days of London the hotel had umbrellas we could use if we chose and were always willing to assist with a taxi or car if needed.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From start to finish a WONDERFUL experience. The most delightful staff. Perfect location.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020