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Overview of The Rubens At The Palace

Photo gallery

Featured image
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
VIP Access

The Rubens At The Palace

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBuckingham Palace7 min walk
    Popular LocationHyde Park13 min walk
    Popular LocationBig Ben20 min walk
    AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

Junior Suite

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed (Cosy 4ft 6 bed)

3.9/5 guest room rating
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Double Room

4.5/5 guest room rating
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Royal Room, 1 King Bed (Royal Mews View)

4.5/5 guest room rating
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

4.1/5 guest room rating
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

4.5/5 guest room rating
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Royal Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Master)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room

3.8/5 guest room rating
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Queen Bed

4.5/5 guest room rating
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Double Bed (Royal Mews View)

4.8/5 guest room rating
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Suite

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

About this area

London

Located in London's London City Centre neighbourhood, The Rubens At The Palace is in the city centre and near a metro station. Apollo Victoria Theatre and Buckingham Palace are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Buckingham Palace - 7 min walk
  • Green Park - 12 min walk
  • Hyde Park - 13 min walk
  • Westminster Abbey - 15 min walk
  • Big Ben - 20 min walk

Getting around

  • London Victoria Rail Station - 3 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • The English Grill — 1 min walk
  • The Curry Room — 1 min walk
  • Buckingham Balti House - 3 min walk
  • Wagamama - 3 min walk
  • Browns bar and brasserie - 3 min walk

About this property

The Rubens At The Palace

Luxury London hotel in London City Centre, walk to Apollo Victoria Theatre
This smoke-free hotel features 2 restaurants, 4 bars/lounges and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site. All 161 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find premium bedding and free bottled water.
The Rubens At The Palace offers 161 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 58 per night)
  • Valet parking on site (GBP 58 per night)

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 22.00 per person
  • 2 restaurants
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Danish
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

More

  • Living plant wall
  • Renovated entire property – May 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 5 November 2020 to 9 November 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 500 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 22.00 per person (approximately)
  • Self-parking fee: GBP 58 per night
  • Valet parking fee: GBP 58 per night
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Can I cancel my reservation for free at The Rubens At The Palace and receive a full refund?
Yes, The Rubens At The Palace offers free cancellation on select room rates, because flexibility matters! Please refer to The Rubens At The Palace cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Rubens At The Palace?
As of 22 Apr. 2021, prices found for a 1-night stay for 2 adults at The Rubens At The Palace on 23 Apr. 2021 start from AU$304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Rubens At The Palace pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 500 per pet, per stay.
How much is parking at The Rubens At The Palace?
Self-parking is available for GBP 58 per night. Valet parking is available for GBP 58 per night.
What time is check-in at The Rubens At The Palace?
Check-in is from 2:00 PM - anytime.
What time is check-out at The Rubens At The Palace?
Checkout is at noon.
Where is The Rubens At The Palace located?
Located in London City Centre, this luxury hotel is within a 5-minute walk of Victoria Palace Theatre and Apollo Victoria Theatre. Buckingham Palace and St. James Park are also within 15 minutes. Victoria Underground Station and London Victoria Rail Station are within a 5-minute walk.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 685 out of 1000 reviews
5 - Excellent 69%
Rating 4 - Good. 236 out of 1000 reviews
4 - Good 24%
Rating 3 - Okay. 59 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 1000 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2021

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Room isn’t worth the money but service was amazing
Great location and service from the staff was impeccable. Unfortunately the room isn’t what I would expect in a 5* (even though we were upgraded for our 2 night stay). The room had no mini bar, there was no tea spoons for the tea, the shower was a dribble. The room was extremely stuffy and we could barely open the window and so we both woke up with tight chests and feeling bunged up. Room service for alcohol was a little disappointing, champagne was flat. No iron and ironing board in the room. Considering the price you pay you do expect the little things to be there/be right. The front reception staff were amazing however and super friendly. Location was perfect to get anywhere and plenty of restaurants near by.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent hotel staff were amazing friendly and attentive was an amazing overnight break we were so impressed we will return next year
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, not-so-great room
The hotel staff were excellent and made our stay special. Unfortunately the room (a king superior) was less impressive. Very small, dated bathroom with wobbly taps and overall lacked the 'wow' factor. Also, the bar prices were eye-wateringly high!
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

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