Verified
10/10 Excellent
sarah
14 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sarah
Stayed 2 nights in Apr 2026
The Victoria
4.0 star property
Guests can enjoy the flavors of British cuisine at the Conservatory restaurant or relax in the peaceful garden at this Mortlake neighborhood inn
Choose dates to view prices
Photo gallery for The Victoria
The Victoria inn offers a quiet retreat in Mortlake with its garden and welcoming bar. Travelers appreciate the British dishes served at the Conservatory restaurant, the convenience of in-room WiFi, and the attentive staff that previous visitors consistently praise.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Free Wi-Fi
- Bar
- Housekeeping
Room options
Check availability for these dates
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Showing 1 of 1 room
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Double Room
8.68.6 out of 10
Excellent
30 reviews
(30 reviews)
- Sleeps 3
- 1 Double Bed
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About the area
Located in Mortlake, a neighbourhood in London, The Victoria is near a train station. Buckingham Palace and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Richmond Park and Hyde Park. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Visit our London travel guide
View more Inns in London
10 West Temple Sheen, Richmond, London, England, SW14 7RT
What's nearby
Richmond Park6 min walk - 0.5 km
Thames Path16 min walk - 1.4 km
Thames River18 min walk - 1.5 km
Royal Botanic Gardens, Kew7 min drive - 2.1 km
University of Roehampton London10 min drive - 3.0 km
Getting around
- Kew Gardens Underground Station5 min drive
- Mortlake Station16 min walk
- Heathrow Airport (LHR)32 min drive
Restaurants
- Harris + Hoole9 min walk
- The Victoria1 min walk
- Artisan Coffee East Sheen12 min walk
- Grilandia East Sheen7 min walk
- Black Salt5 min walk
About this property
The Victoria
Upscale inn near Richmond Park
Located close to Hyde Park, The Victoria provides a coffee shop/cafe, a garden and a bar. The on-site British cuisine restaurant, Conservatory, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
- Smoke-free property, newspapers in the reception and luggage storage
- Wedding services
- Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Victoria feature comforts such as free WiFi and free bottled water. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
- Hypo-allergenic bedding and Egyptian cotton sheets
- Bathrooms with showers and free toiletries
- Flat-screen TVs with digital channels
- Coffee/tea makers, heating and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 20 metres
- Street parking available
- Limited on-site parking
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Restaurants on site
- Conservatory
Family friendly
- Snack bar/deli
Conveniences
- Luggage storage
- Newspapers in lobby
Guest services
- Housekeeping (daily)
- Wedding services
Outdoors
- Garden
Accessibility
- No lift
More
- 2 buildings
- 2 floors
- Built in 1888
- Smoke-free property
Room amenities
Bedroom
- Egyptian cotton sheets
- Hypo-allergenic bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with digital channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Heating
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Property is also known as
Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London
Frequently asked questions
Is The Victoria pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Victoria?
Limited spots are available. There is free parking nearby.
What time is check-in at The Victoria?
Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at The Victoria?
Checkout is at 11:00 AM.
Where is The Victoria located?
Located in Mortlake, this inn is 0.2 mi (0.4 km) from Richmond Park, and within 9 mi (15 km) of Hyde Park and Buckingham Palace. Wembley Stadium and Piccadilly Circus are also within 9 mi (15 km). Kew Gardens Station is 28 minutes by foot and Kew Gardens Underground Station is 28 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Victoria Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Location
9.2
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 200 out of 325 reviews
10 - Excellent
200
Rating 8 - Good. 94 out of 325 reviews
8 - Good
94
Rating 6 - Okay. 20 out of 325 reviews
6 - Okay
20
Rating 4 - Poor. 8 out of 325 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 325 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Simon
7 Dec 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff, great food & good value rooms in a great location.
Simon
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Helen
10 Nov 2025
Good room and excellent breakfast
Helen
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Daniel
9 Nov 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Victoria. The staff were friendly, the bar and restaurant was great and our room was very comfortable.
Daniel
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Bob
9 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was also great. Fantastic restaurant. Would stay there again no questions asked.
Bob
Stayed 1 night in Oct 2025
Verified
8/10 Good
David
2 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay at the Victoria. I like the location. My room was good. Breakfast was good and the evening meal was enjoyable in nice surroundings.
David
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Charles
2 Nov 2025
Liked: Cleanliness, staff & service, amenities
Fabulous stay such a warm and friendly welcome.
Food was amazing .
Room was very clean and comfortable
Charles
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Miss Mary
29 Oct 2025
Liked: Cleanliness, staff & service, amenities
Clean modern room that was quiet - Perfect for the stay. Friendly staff at front of house, Matt and team have a cosy pub and provide great service.
Miss Mary
Stayed 1 night in Oct 2025
Verified
8/10 Good
Calum
11 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and nice location.
Calum
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Gerard
19 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation with friendly and helpful staff. The room was clean and had everything we needed. The continental breakfast was delicious. For the purposes of our trip to London the Victoria was a convenient location. I would definitely recommend and should we need to stay in the area again I would stay here.
Gerard
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Caroline
2 July 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Lovely accommodation in a great location and very friendly and helpful staff. I would recommend this hotel.
Caroline
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Josie
28 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hidden gem
We stayed for the Rugby World Cup weekend and used this as a base. Very friendly staff, lovely food and overall we would stay again when we come down for the rugby
Josie
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Arden
7 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saturday stay.
The accommodation is really good value for money, the location to Richmond Park is great for walking. On a quite residential street with customer parking.
Arden
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Claire
10 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Claire
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Jacqueline
8 June 2025
Liked: Cleanliness, amenities, property conditions & facilities
Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Jacqueline
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
S
15 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great location, food likewise.
S
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Richard
24 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.
Richard
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Verified traveller
13 July 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly host and professional. Lovely decorated small room.
Verified traveller
Stayed 2 nights in Jul 2025
Verified
6/10 Okay
Nigel
24 Sept 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff the rest so so
Great staff and welcome, car park lucky to get 4 cars in. Rooms very dated, carpets dirty with furnishings worn out, not very inviting.
Nigel
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Nicky
28 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Nicky
Stayed 1 night in Mar 2025
Verified
8/10 Good
Hazel
12 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Hazel
Stayed 2 nights in Oct 2024
Verified
10/10 Excellent
Julie
11 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful.
The continental breakfast was really good too
Julie
Stayed 4 nights in Apr 2025
Verified
10/10 Excellent
Caroline
2 July 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location. Friendly staff and really good breakfast. Have stayed here twice now and would highly recommend.
Caroline
Stayed 1 night in Jul 2024
Verified
10/10 Excellent
Ronald
14 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this place, the staff are great.
Ronald
Stayed 2 nights in Apr 2024
Verified
8/10 Good
Moira
14 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff excellent. Rooms clean and good would definitely stay there again.
Moira
Stayed 2 nights in Jul 2024