10/10 Excellent
Simon
7 Dec 2025
Liked: Cleanliness, staff & service, amenities
Simon
Stayed 1 night in Dec 2025
The Victoria
4.0 star property
Guests can enjoy the flavors of British cuisine at the Conservatory restaurant or relax in the peaceful garden at this Mortlake neighborhood inn
Choose dates to view prices
Photo gallery for The Victoria
The Victoria inn offers a quiet retreat in Mortlake with its garden and welcoming bar. Travelers appreciate the British dishes served at the Conservatory restaurant, the convenience of in-room WiFi, and the attentive staff that previous visitors consistently praise.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Free Wi-Fi
- Bar
- Housekeeping
Room options
Check availability for these dates
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Showing 1 of 1 room
View all photos for Double Room
Double Room
8.68.6 out of 10
Excellent
30 reviews
(30 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
- Sleeps 3
- 1 Double Bed
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About the area
Located in Mortlake, a neighbourhood in London, The Victoria is near a train station. Buckingham Palace and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Richmond Park and Hyde Park. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Visit our London travel guide
View more Inns in London
10 West Temple Sheen, Richmond, London, England, SW14 7RT
What's nearby
Richmond Park4 min walk - 0.4 km
Thames River16 min walk - 1.4 km
Thames Path16 min walk - 1.4 km
Royal Botanic Gardens, Kew11 min drive - 2.1 km
Richmond Green12 min drive - 2.7 km
Getting around
- Kew Gardens Underground Station5 min drive
- Mortlake Station16 min walk
- Heathrow Airport (LHR)32 min drive
Restaurants
- Artisan Coffee East Sheen12 min walk
- The Victoria1 min walk
- The Plough, East Sheen5 min walk
- Harris + Hoole9 min walk
- Grilandia East Sheen7 min walk
About this property
The Victoria
Upscale inn near Richmond Park
Located close to Hyde Park, The Victoria provides a coffee shop/cafe, a garden and a bar. The on-site British cuisine restaurant, Conservatory, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
- Smoke-free property, luggage storage and wedding services
- Newspapers in the reception
- Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Victoria feature comforts such as free WiFi and free bottled water. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
- Hypo-allergenic bedding and Egyptian cotton sheets
- Bathrooms with showers and free toiletries
- Flat-screen TVs with digital channels
- Coffee/tea makers, heating and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 20 metres
- Street parking available
- Limited on-site parking
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Restaurants on site
- Conservatory
Family friendly
- Snack bar/deli
Conveniences
- Luggage storage
- Newspapers in lobby
Guest services
- Housekeeping (daily)
- Wedding services
Outdoors
- Garden
Accessibility
- No lift
More
- 2 buildings
- 2 floors
- Built in 1888
- Smoke-free property
Room amenities
Bedroom
- Egyptian cotton sheets
- Hypo-allergenic bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with digital channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Heating
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Property is also known as
Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London
Frequently asked questions
Is The Victoria pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Victoria?
Limited spots are available. There is free parking nearby.
What time is check-in at The Victoria?
Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at The Victoria?
Checkout is at 11:00 AM.
Where is The Victoria located?
Located in Mortlake, this inn is 0.2 mi (0.4 km) from Richmond Park, and within 9 mi (15 km) of Hyde Park and Buckingham Palace. Wembley Stadium and Piccadilly Circus are also within 9 mi (15 km). Kew Gardens Station is 28 minutes by foot and Kew Gardens Underground Station is 28 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Victoria Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Location
9.2
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 199 out of 324 reviews
10 - Excellent
199
Rating 8 - Good. 94 out of 324 reviews
8 - Good
94
Rating 6 - Okay. 20 out of 324 reviews
6 - Okay
20
Rating 4 - Poor. 8 out of 324 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 324 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Helen
10 Nov 2025
Good room and excellent breakfast
Helen
Stayed 1 night in Nov 2025
10/10 Excellent
Daniel
9 Nov 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Victoria. The staff were friendly, the bar and restaurant was great and our room was very comfortable.
Daniel
Stayed 1 night in Nov 2025
10/10 Excellent
Bob
9 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was also great. Fantastic restaurant. Would stay there again no questions asked.
Bob
Stayed 1 night in Oct 2025
8/10 Good
David
2 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay at the Victoria. I like the location. My room was good. Breakfast was good and the evening meal was enjoyable in nice surroundings.
David
Stayed 2 nights in Sep 2025
10/10 Excellent
Gerard
19 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation with friendly and helpful staff. The room was clean and had everything we needed. The continental breakfast was delicious. For the purposes of our trip to London the Victoria was a convenient location. I would definitely recommend and should we need to stay in the area again I would stay here.
Gerard
Stayed 2 nights in Oct 2025
10/10 Excellent
Josie
28 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hidden gem
We stayed for the Rugby World Cup weekend and used this as a base. Very friendly staff, lovely food and overall we would stay again when we come down for the rugby
Josie
Stayed 2 nights in Sep 2025
8/10 Good
Calum
11 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and nice location.
Calum
Stayed 2 nights in May 2025
10/10 Excellent
Caroline
2 July 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Lovely accommodation in a great location and very friendly and helpful staff. I would recommend this hotel.
Caroline
Stayed 1 night in Jun 2025
8/10 Good
Arden
7 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saturday stay.
The accommodation is really good value for money, the location to Richmond Park is great for walking. On a quite residential street with customer parking.
Arden
Stayed 1 night in Sep 2025
10/10 Excellent
Jacqueline
8 June 2025
Liked: Cleanliness, amenities, property conditions & facilities
Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Jacqueline
Stayed 2 nights in Jun 2025
10/10 Excellent
S
15 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great location, food likewise.
S
Stayed 1 night in Jun 2025
6/10 Okay
Nigel
24 Sept 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff the rest so so
Great staff and welcome, car park lucky to get 4 cars in. Rooms very dated, carpets dirty with furnishings worn out, not very inviting.
Nigel
Stayed 1 night in Sep 2025
10/10 Excellent
Richard
24 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.
Richard
Stayed 1 night in Jun 2025
10/10 Excellent
Verified traveller
13 July 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly host and professional. Lovely decorated small room.
Verified traveller
Stayed 2 nights in Jul 2025
10/10 Excellent
Claire
10 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Claire
Stayed 2 nights in Mar 2025
10/10 Excellent
Simon
28 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Victoria for 2 nights as we were going to the rugby World Cup final at Twickenham. We parked at the rear of the hotel before checking in, which was quick and straightforward. The room was cosy, comfortable and clean. We ate in the restaurant the first night. The food was delicious and the servings were generous and the staff were attentive. We had a cooked breakfast Saturday and the continental Sunday. Both were tasty. Overall we had a great stay and would highly recommend staying here
Simon
Stayed 2 nights in Sep 2025
10/10 Excellent
Nicky
28 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Nicky
Stayed 1 night in Mar 2025
10/10 Excellent
Verified traveller
31 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Kew
Lovely rooms in a tranquil part of south west London attached to a charming pub. Absolutely perfect for a visit to Kew Gardens and Richmond.
The rooms were nicely decorated with comfy beds and everything you would need in them; tea, coffee, hairdryer, tv and nice little en suite.
Continental breakfast was extra special with each visitor receiving a freshly prepared serving, inclding fruit salad, luxury yoghurt, salami and cheese, toast and the nicest brownie you could hope for. Great choice of hot drinks and cereals too.
Would definitely stay again.
Verified traveller
Stayed 1 night in Aug 2025
10/10 Excellent
Julie
11 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful.
The continental breakfast was really good too
Julie
Stayed 4 nights in Apr 2025
8/10 Good
Hazel
12 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Hazel
Stayed 2 nights in Oct 2024
10/10 Excellent
Stephanie
14 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stephanie
Stayed 2 nights in Apr 2025
10/10 Excellent
Caroline
2 July 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location. Friendly staff and really good breakfast. Have stayed here twice now and would highly recommend.
Caroline
Stayed 1 night in Jul 2024
10/10 Excellent
Karl
9 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly.
Karl
Stayed 3 nights in Apr 2025
8/10 Good
Moira
14 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff excellent. Rooms clean and good would definitely stay there again.
Moira
Stayed 2 nights in Jul 2024