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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Sofitel London St James

5 out of 5

Photo gallery

Featured image
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
55-inch TV with cable channels, iPod docking station
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Guest reviews

4.7 out of 5 Exceptional
976 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

6 Waterloo Place, London, England

Explore the area

Popular LocationPiccadilly Circus4 min walk
Popular LocationTrafalgar Square4 min walk
Popular LocationBuckingham Palace12 min walk
AirportLondon (LCY-London City)41 min drive

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  • Luxury Room, 1 King Bed

    Photos of Luxury Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed

  • Suite, 1 King Bed, View (Opera Suite)

    Photos of Suite, 1 King Bed, View (Opera Suite)

    5/5 guest room rating

    Room amenities

    • 109 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, View (Opera Suite)

  • Junior Suite, 1 King Bed, View

    Photos of Junior Suite, 1 King Bed, View

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, View

  • Suite, 1 King Bed, View (St James Suite)

    Photos of Suite, 1 King Bed, View (St James Suite)

    Room amenities

    • 79 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, View (St James Suite)

  • Suite, 1 King Bed, View (Prestige Suite)

    Photos of Suite, 1 King Bed, View (Prestige Suite)

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, View (Prestige Suite)

  • Superior Room, 1 Queen Bed

    Photos of Superior Room, 1 Queen Bed

    4.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed

  • Premium Room, 1 King Bed, View (Luxury Premium Room)

    Photos of Premium Room, 1 King Bed, View (Luxury Premium Room)

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, View (Luxury Premium Room)

  • Classic Room, 1 Queen Bed

    Photos of Classic Room, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Room, 1 Queen Bed

  • Luxury Room, 2 Single Beds

    Photos of Luxury Room, 2 Single Beds

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsLuxury Room, 2 Single Beds

About this area

London

Located in London's London City Centre neighbourhood, Sofitel London St James is near a metro station and near the beach. The area's natural beauty can be seen at St. James Park and Green Park, while London Eye and Madame Tussaud's Wax Museum are popular area attractions. Travelling with kids? Make time for Natural History Museum, or head to an event or a match at Emirates Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Map
View map
Popular Location

What's nearby

  • Piccadilly Circus - 4 min walk
  • Trafalgar Square - 4 min walk
  • Buckingham Palace - 12 min walk
  • Westminster Abbey - 13 min walk
  • Big Ben - 16 min walk

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • London Charing Cross Station - 7 min walk
  • AirportLondon (LCY-London City) - 41 min drive

Restaurants

  • Wild Honey St James — 1 min walk
  • The Rose Lounge — 1 min walk
  • Ole & Steen - 3 min walk
  • Rowley's - 3 min walk
  • Steak & Co. - 3 min walk

About this property

Sofitel London St James

Family-friendly London hotel in London City Centre, walk to The Strand
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a steam room are on-site. All 183 rooms offer comforts such as Egyptian cotton sheets and pillow menus, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
Sofitel London St James offers 183 forms of accommodation with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable televisions are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (GBP 15 per day)

Parking and public transport

  • Valet parking: GBP 60 per day
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • 12 meeting rooms
  • Conference space (6500 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

See similar properties

London
London
London City Centre
London City Centre
Hotel
Hotel
5 star
5 star
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+
Washer and dryer
Washer and dryer
Business-friendly
Business-friendly

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The property is closed between 23 March and 04 July.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50 per pet, per night
Dogs only
Up to 22 lb/10 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for GBP 60.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 26 per person (approximately)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Frequently asked questions

Can I cancel my reservation for free at Sofitel London St James and receive a full refund?
Yes, Sofitel London St James offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel London St James cancellation policy on our site for more details about any exclusions or requirements.
Is Sofitel London St James pet-friendly?
Yes, this hotel allows dogs with a maximum weight of up to 10 kg per pet. There's a fee of GBP 50 per pet, per night.
How much is parking at Sofitel London St James?
Valet parking is available for GBP 60 per day.
What time is check-in at Sofitel London St James?
Check-in is from 3:00 PM to anytime.
What time is check-out at Sofitel London St James?
Checkout is at noon.
Does Sofitel London St James provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Sofitel London St James located?
This family-friendly London hotel is located near the beach, steps away from Her Majesty's Theatre, Regent Street and Theatre Royal Haymarket. The Strand and Piccadilly are also within 5 minutes. Piccadilly Circus Underground Station is only a 4-minute walk and Charing Cross Underground Station is 7 minutes.
4.7
Exceptional
5 - Excellent
750
4 - Good
176
3 - Okay
35
2 - Poor
9
1 - Terrible
6

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Staff & service
No refund on our stay regardless of the pandemic
My poor review is due to the fact that I called the hotel over a month ago to cancel our stay due to the pandemic and was told the best the hotel could do was to offer us a free stay when we return. This is not the attitude I experienced with the other 5 hotels we had booked for this month long trip. All the other hotels refunded our stay and welcomed us back next time we travel. I expected the same treatment from such a quality hotel chain given the circumstances. We have stayed with you in the past but have a different opinion due to this situation.
Stayed 1 night in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in all regards. A bit pricy but high quality.
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink drain did not work so once water was in the basin you couldn't get it out. Shower also spilled onto the floor which was very slippery. Room was very comfortable and nicely furnished.
Stayed 3 nights in Jan 2020

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