Ali at reception provided us with an excelent service and an upgrade more convenient for our needs! Danny at concierge, helps us by finding a video camara left behind in a taxi... The restaurant offered delicious breakfast, tapas and tea with all the trimmings! Truly, a JOY!
Nice clean hotel. Could do with a bit of a facelift now as looking a bit tired in areas. Great location.
Nice hotel with a great location. The staff was very polite and professional, they was always around to help. We wanted to go to the spa and rather than giving us directions a member of staff escorted us
This is an amazing property well managed and with amazing staff especially reception, concierge and luggage. The waiters at breakfast need a review. They did not come and ask if we need anything until we almost finished the buffet breakfast. When I managed to attract one’s attention and ordered a ...
Fantastic location - can walk to Piccadilly Circus, Buckingham Palace...St James Park...endless possibilities.
Great quiet but central location. Great beds. Nice bar. Bathrooms are clean but a bit out dated
The wooden floor planks must be old. When I walked on them, there was much disturbing noise. The toilet is a bit old.
Very cozy atmosphere. Comfortable beds. Delightful bar with tasty pub food. Staff were very helpful.
We liked that it was in a great area where we could walk to all of the restaurants, shops, the underground, and bus stops. Such a friendly staff. The only thing we were disappointed about was that although Expedia's description of this hotel states that they offer shuttle service, they actually do ...
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