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Premium bedding, minibar, in-room safe, desk
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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.5/5 Wonderful
628 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationHyde Park5 min walk
Popular LocationBuckingham Palace11 min walk
Popular LocationHarrods16 min walk
AirportLondon (LHR-Heathrow)37 min drive

Choose dates to view prices

  • Deluxe Room (City)

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room (City)
  • Signature Room, 1 King Bed, Park View (Metropolitan Park)

    Room amenities

    • 33 sq m
    • Park view
    • Sleeps 2
    More detailsSignature Room, 1 King Bed, Park View (Metropolitan Park)
  • City Suite

    Room amenities

    • 44 sq m
    • City view
    • Sleeps 2
    More detailsCity Suite
  • City Room (Metropolitan)

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 2
    More detailsCity Room (Metropolitan)
  • Suite, Park View

    Room amenities

    • 47 sq m
    • Park view
    • Sleeps 2
    More detailsSuite, Park View
  • Junior Suite, Park View

    Room amenities

    • 35 sq m
    • Park view
    • Sleeps 2
    More detailsJunior Suite, Park View
  • Junior Suite (City)

    Room amenities

    • 44 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite (City)
  • Deluxe Apartment, 2 Bedrooms (Residence)

    Room amenities

    • 105 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Apartment, 2 Bedrooms (Residence)
  • Apartment, 2 Bedrooms (Residence)

    Room amenities

    • 105 sq m
    • City view
    • Sleeps 4
    More detailsApartment, 2 Bedrooms (Residence)
  • Penthouse (Penthouse Suite)

    Room amenities

    • Park view
    • Sleeps 2
    More detailsPenthouse (Penthouse Suite)
  • Suite (Metropolitan)

    Room amenities

    • Park view
    • Sleeps 2
    More detailsSuite (Metropolitan)

About this area

London

Located in London's London City Centre neighbourhood, COMO Metropolitan London is in the city centre and near a metro station. Buckingham Palace and Marble Arch are notable landmarks, and some of the area's popular attractions include ZSL London Zoo and Stamford Bridge Stadium. Travelling with kids? Make time for Hampton Court, or head to an event or a match at Emirates Stadium. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Hyde Park - 5 min walk
  • Buckingham Palace - 11 min walk
  • Oxford Street - 13 min walk
  • Marble Arch - 14 min walk
  • Harrods - 16 min walk

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Rail Station - 16 min walk
  • London (LHR-Heathrow) - 37 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves lunch and dinner.

About this property

COMO Metropolitan London

Family-friendly London hotel in London City Centre, walk to Piccadilly
2 restaurants, a full-service spa and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room and valet parking. All 144 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, DVD players and minibars.
COMO Metropolitan London offers 144 forms of accommodation with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video game consoles and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: GBP 50.00 per day
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7 AM–10:30 AM on weekdays and 7 AM–11:30 AM on weekends: GBP 32 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • TV channels
  • DVD player
  • Films for purchase
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90.0 per night.
Free cots (infant beds)

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 32 per person (approximately)
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan COMO Hotel London
Metropolitan COMO Hotel
Metropolitan COMO London
Metropolitan COMO
Metropolitan By COMO, London England
Metropolitan Hotel London
The Metropolitan Hotel London
Metropolitan By COMO London England

Frequently asked questions

Can I cancel my reservation for free at COMO Metropolitan London and receive a full refund?
Yes, COMO Metropolitan London offers free cancellation on select room rates, because flexibility matters! Please refer to COMO Metropolitan London cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at COMO Metropolitan London?
Valet parking is available for GBP 50.00 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
This family-friendly London hotel is located in the shopping district, within a 5-minute walk of Park Lane, Piccadilly and Hyde Park. Green Park and Buckingham Palace are also within 15 minutes. Hyde Park Corner Underground Station is only a 5-minute walk and Green Park Underground Station is 7 minutes.

Guest reviews

Overall score and ratings for COMO Metropolitan London

4.5
Wonderful
5 - Excellent
420
4 - Good
157
3 - Okay
28
2 - Mediocre
15
1 - Poor
8
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Complimentary water on arrival. My stay was very good.

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very bad experience, I will never come back even if it’s free.

Stayed 6 nights in Feb 2020