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COMO Metropolitan London

Hotel Class
5 out of 5

Information

Reviews

4.6 / 5Wonderful
596 reviews

Amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Hyde Park
    5 min walk
  • Popular Location
    Buckingham Palace
    11 min walk
  • Restaurant
    CUT at 45 Park Lane
    2 min walk
  • Restaurant
    Alain Ducasse at The Dorchester
    3 min walk
  • Airport
    London (LHR-Heathrow)
    35 min drive

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Book online or call:

1800 809 285
  • Deluxe Room (City)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • City Room (Metropolitan)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Signature Room, 1 King Bed, Park View (Metropolitan Park)

    Room Amenities

    • Park view
    • Sleeps 2
    More details
  • Junior Suite (City)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Junior Suite, Park View

    Room Amenities

    • Park view
    • Sleeps 2
    More details
  • Apartment, 2 Bedrooms (Residence)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • City Suite

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Apartment, 2 Bedrooms (Residence)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, Park View

    Room Amenities

    • Park view
    • Sleeps 2
    More details

About this area

London

Located in London's London City Centre neighbourhood, COMO Metropolitan London is in the city centre and near a metro station. Buckingham Palace and Victoria Palace Theatre are cultural highlights, and some of the area's popular attractions include BT Tower and Sea Life London Aquarium. Travelling with kids? Don't miss Coca-Cola London Eye, or check out an event or a game at Lord's Cricket Ground. Our guests appreciate the hotel's central location.

Visit our London travel guide

What's nearby

  • Popular Location
    Hyde Park - 5 min walk
  • Popular Location
    Buckingham Palace - 11 min walk
  • Popular Location
    Marble Arch - 14 min walk
  • Popular Location
    St. James Park - 15 min walk
  • Popular Location
    Piccadilly Circus - 16 min walk

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Rail Station - 16 min walk
  • London (LHR-Heathrow) - 35 min drive

Restaurants

  • CUT at 45 Park Lane — 2 min walk
  • Alain Ducasse at The Dorchester — 3 min walk
  • Murano — 5 min walk
  • 34 Mayfair — 8 min walk
  • Gymkhana — 11 min walk

About this property

COMO Metropolitan London

2 restaurants, a full-service spa and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room and valet parking. All 144 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with cable channels. Guests will also find 24-hour room service, DVD players and fridges.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 25 December until 26 December:
  • Spa

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM. For more details, please contact the property using the information on the reservation confirmation received after booking.
The credit card used to book the reservation must be presented by the cardholder at check-in.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 32 per person (approximately)
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Metropolitan COMO Hotel London
  • Metropolitan COMO Hotel
  • Metropolitan COMO London
  • Metropolitan COMO
  • Metropolitan By COMO, London England
  • Metropolitan Hotel London
  • The Metropolitan Hotel London
  • Metropolitan By COMO London England

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: GBP 50.00 per day
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7 AM–10:30 AM on weekdays and 7 AM–11:30 AM on weekends: GBP 32 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • TV channels
  • DVD player
  • pay films
  • TV
  • video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Activities

  • Bike hire
  • Golf
  • Scooter/moped hire

Where to eat

  • Serves lunch and dinner.
4.6

Wonderful

5 - Excellent
399
4 - Good
152
3 - Okay
26
2 - Mediocre
12
1 - Poor
7
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 2 nights in Nov. 2019

2/5

The bathroom was very disappointing! The shower drain did not work the entire stay despite having their maintenance fix it 3 times. The minute the shower turned on water started to pool at the bottom. They offered to change my room the last evening however it was already late and I didn't want to move that night then check out the next morning especially since I had an event that night. They did offer to help me move however being that I already unpacked and my things were dispersed, I thought it more inconvenient than anything. The last evening the maintenance even removed the drain and though it helped it still drained too slow and water collected at my feet. Also the light on the mirror in the bathroom didn't work nor did one of the USB connections. The other parts of the room were as advertised and if the drain would have worked overall the price and location would have been pretty good.

Stayed 2 nights in Oct. 2019

4/5 Good

Absolutely excellent service and a fabulous location for a 3 day stay! Staff made us feel at home - including at the Gridiron restaurant (excellent). Only comment is the building itself is a bit dated (old carpeting, hard to find plug points, slightly dated bathrooms and tubs). Could use with a slight refurbishing, but would definitely stay again!

Stayed 3 nights in Sep. 2019

5/5 Excellent

I highly recommend this hotel for the location and the rooms are new and modern

Stayed 1 night in Sep. 2019

5/5 Excellent

Clean, refreshing, sophisticated, great location. Couldn't have been happier with the property

Stayed 1 night in Sep. 2019

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