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"The hotel is nice, staff are very helpful - we had a problem with ac settings and the room manager arrived in 5 minutes to do a system fix. It is advertised as convenient for T2 and T3 - hence the price premium - certainly it’s more convenient for T2 as it’s a 1km trek back to T3 along various walkways. But probably better than being off just airport and an overpriced and slow bus transfer. "

"A hotel is close to Paddington Station and all the other sites. The breakfast was excellent! The facilities are obviously old and rundown in the room was very small. "

"Doormen we very friendly, service was excellent when we needed more water or items for the room"

"New, clean, convenient location, great staff/service onsite. I loved the park and residential neighborhood — birdsong, children playing. Felt at home in the middle of the city."

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"This location does not have car service or a shuttle as shown on the Expedia profile. They simply will call you a taxi. There is one very tiny lift within the building. The building has steps to climb with no ramp for those with mobility issues. The location is nice. It is near restaurants, tube stations, and some shopping. "

"Excellent property, air conditioning worked. Rooms are not too cramped for London. Staff is focused on great customer services. Surprisingly comfy bed :) and great location, steps from St James underground station "

"Five Stars "

"Convenient for shops and many theatres, Covent Garden."