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Alexander House And Utopia Spa

5.0 star property
Victorian hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Alexander House And Utopia Spa

Front of property
Pet-friendly
3 bars/lounges
The Gatehouse
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Alexander House And Utopia Spa in the historical district offers reflexology, yoga, and fitness classes. Relax in the indoor pool after hiking or biking nearby trails. Enjoy three bars and two restaurants serving British cuisine for a complete luxury boutique hotel experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
The current price is AU$370
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Suites

Garden Suites

Garden Suites

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite

Master Suite | Living area

Master Suite

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

Highlights

Separate sitting area
Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfy King Room

Comfy King Room

Comfy King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Super King Room

Luxury Super King Room

Luxury Super King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed
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About the area

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district and near the airport. The area's natural beauty can be seen at South Downs National Park and Worth Way Country Park, while Standen House and Garden and Chequer Mead Community Arts Centre are cultural highlights. Tulley's Farm and Bluebell Railway - East Grinstead Station are also worth visiting. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.
Visit our East Grinstead travel guideOpens in a new window
Map
Turners Hill, East Grinstead, England, RH10 4QD

What's nearby

  • Tulley's Farm - 4 min drive - 3.7 km
  • Wakehurst Place - 6 min drive - 6.4 km
  • Queen Victoria Hospital - 6 min drive - 6.9 km
  • Ashdown Forest - 12 min drive - 15.3 km
  • Lingfield Park Racecourse and Golf Club - 14 min drive - 13.1 km

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Fox Eating and Drinking House - ‬7 min drive
  • ‪The Dukes Head - ‬6 min drive
  • ‪KFC - ‬6 min drive
  • ‪Pericles cafe - ‬7 min drive
  • ‪The Archive Coffee & Cycling - ‬8 min drive

About this property

Alexander House And Utopia Spa

Luxury boutique hotel in the historical district
You can look forward to a terrace, a garden and a hair salon at Alexander House And Utopia Spa. Treat yourself to a detox wrap, a hot stone massage or a body scrub at Utopia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and British cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 3 bars.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking and valet parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), free bike hire and an outdoor tennis court
  • An electric car charging station, express check-out and express check-in
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 58 individually furnished rooms have thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities such as free WiFi and bathrobes.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Exterior

Ashdown Park Hotel & Country Club

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
8.8 out of 10, Excellent, 534 reviews
The price is AU$296
includes taxes & fees
4 Nov - 5 Nov
Ashdown Park Hotel & Country Club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 495 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1608
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Does Alexander House And Utopia Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Alexander House And Utopia Spa?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on 26 Oct 2025 start from AU$370.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexander House And Utopia Spa pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of GBP 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Alexander House And Utopia Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Alexander House And Utopia Spa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Alexander House And Utopia Spa?

Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Alexander House And Utopia Spa located?

Situated near the airport, this luxury hotel is within 3 miles (5 km) of Worth Way Country Park, Tulley's Farm and Stone Farm Rocks. St. Margaret's Church and Wakehurst Place are also within 3 miles (5 km).

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Alexander House And Utopia Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 274 out of 480 reviews
Rating 8 - Good. 101 out of 480 reviews
Rating 6 - Okay. 50 out of 480 reviews
Rating 4 - Poor. 34 out of 480 reviews
Rating 2 - Terrible. 21 out of 480 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
Stayed 2 nights in Jun 2025

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were excellent and very helpful. Would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Very average hotel and poor service.
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful

Stunning! The spa was amazing, just what we needed for a couple’s getaway
Stayed 1 night in Jul 2025

6/10 Okay

Gordon

Liked: Cleanliness, amenities
Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Annika

Liked: Cleanliness
Fantastic
Stayed 2 nights in Jul 2025

2/10 Terrible

Megan Apollonia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kaity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible property and relaxing stay

I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
Stayed 1 night in Jun 2025

4/10 Poor

Nick

Disliked: Cleanliness, staff & service, room comfort

Disappointing Stay – Poor Value for Money

I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another enjoyable stay at AH

Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Stayed 1 night in May 2025

10/10 Excellent

Nisha

Stayed 1 night in May 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

2/10 Terrible

Sam

Disliked: Property conditions & facilities, room comfort
Room was boiling hot, and the toilet was running all night keeping us up
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

We had a fantastic stay including a fantastic upgrade to a garden suite. Reflections restaurant was lovely, shout out to Joely
Stayed 1 night in Apr 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should fix sinks :faucets in room. Our
Stayed 3 nights in Apr 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
Stayed 3 nights in Apr 2025

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