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Hotel Indigo Vancouver

500 West 12th Ave Vancouver, V5Z1M2 Canada

Vancouver pet-friendly hotel with a 24-hour business center

Granville Island Public Market nearby
Situated in Vancouver, this hotel is close to TELUS World of Science, Granville Island Public Market, and BC Place Stadium. Also nearby are Robson Street and Plaza of Nations. Show more
Restaurant, bar/lounge
In addition to a restaurant, Hotel Indigo Vancouver features a fitness facility. Other amenities include a 24-hour business center and a bar/lounge.
iPod docking stations
Televisions come with cable channels. Guestrooms also feature iPod docking stations, refrigerators, and complimentary wireless Internet access. Hide

GUEST REVIEWS

3.6out of 5

Expedia Guest Rating

78%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • American Express
  • Diners Club
  • Discover
  • MasterCard
  • Visa

Property Amenities

Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and audio-visual equipment.

High-speed wireless Internet access is complimentary. Event facilities measuring 11,000 square feet include conference/meeting rooms, a ballroom, and banquet facilities. This pet-friendly hotel also offers a fitness facility, concierge services, and room service during limited hours.

Hotel Indigo Vancouver is a smoke-free property.

  • 24-hour front desk
  • Total number of rooms - 153
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Concierge services
  • Multiple large conference rooms
  • Elevator/lift
  • Fitness facilities
  • Wireless (high-speed) Internet access - complimentary
  • Internet access - wireless
  • Self parking (surcharge)
  • Self parking
  • Parking garage
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • 24-hour business center
  • Meeting facilities size (feet) - 11,000
  • Smoke-free property
  • Fax machine
  • Wedding services
  • Wheelchair accessible

Rooms

Hotel Indigo Vancouver offers 153 air-conditioned accommodations with iPod docking stations and safes. Rooms feature city or mountain views. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and multi-line phones.

All guestrooms are non-smoking.

Room Amenities

  • Wireless Internet access
  • High-speed Internet access
  • Climate control
  • Air conditioning
  • Complimentary newspaper
  • Multi-line phone
  • Refrigerator
  • Coffee/tea maker
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Shower only
  • Iron/ironing board
  • In-room safe
  • Desk
  • Television
  • Non-smoking only
  • Rollaway beds available
  • Cribs (infant beds) available
  • Cable television service
  • Wireless high-speed Internet access (complimentary)
  • iPod docking station
  • City view
  • Mountain view

Dining

Table on Twelve - This bistro serves breakfast, lunch and dinner, and has a bar.

Room service during limited hours is available.

Recreation

Guests of the Plaza 500 are one mile from Queen Elizabeth Park, offering tennis and basketball courts, running tracks, and a pitch-and-putt golf course. The park is also home to the Bloedel Conservatory, which features plant species from around the world.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Indigo Vancouver

3.6
out of 5
avg. guest rating
Hotel service:
3.6
Hotel condition:
3.1
Room cleanliness:
3.8
Room comfort:
3.6
Location:
4.0
Neighbourhood:
4.0
79%

of guests recommend

out of 38 reviews

Write a review of this hotel

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Linda R from Phoenix, AZ
5.0
out of 5
Recommends this hotel
Posted 19 Nov 2010

“Enjoyed staying here over the years.”

This is not a new hotel, but the rooms are large with a couch and desk area. It has a coffee maker and a view of the city. It's right across the street from a Starbucks and a small shopping area with a great little grocery store. It's within easy walking distance of a number of restaurants.

Area recommendations
It's a block away from the Skytrain station, which provides easy access to the airport.
A Traveller from Richmond, VA
4.0
out of 5
Recommends this hotel
Posted 14 Nov 2010

“Gets the Job Done”

* Wifi was available (but not speedy) * Spacious suite * Bathroom a little small (for a 6' 150lb man) * Sink are spacious with large mirror and good lighting * Solid bed * Nice peak view of Vancouver skyline * 2 blocks from Canadaline (train/subway system) Bottom line: Gets the job done.

John b from Orange, CA
4.0
out of 5
Recommends this hotel
Posted 20 Oct 2010

“Good inexpensive option away from downtown”

Hotel is older and showing its age a bit. If you have business away from downtown this is a good option. Downtown area just a short hop away.

Area recommendations
If you are visiting Vancouver for leisure, downtown has more to see and do.
Kent from Virginia
3.0
out of 5
Recommends this hotel
Posted 15 Oct 2010

“Simple mantnance would help.”

The Air condition did not work the first night, called 4 times to get light bulb took 3 days to get installed , cable tv very snowy with blurred sound

Area recommendations
anything downtown is great
A Traveller from Los Angeles
3.0
out of 5
Does not recommend this hotel
Posted 14 Oct 2010

“Not impressed at all”

This hotel not up to par for 3 star hotel as Expedia advertised. Everything was old and not well maintained. A/C not working. Beds very old and hard. Bathroom old and outdated.

A Traveller from San Diego, California
4.0
out of 5
Recommends this hotel
Posted 8 Oct 2010

“good location for VGH and city hall.”

Helpful staff; hallways dated and stuffy but rooms fine. 10 minute walk to Broadway station on new Canada line subway, direct to airport or downtown.

A Traveller from Australia
3.0
out of 5
Recommends this hotel
Posted 20 Sep 2010

“Fair...but”

The Plaza 500 is conveniently located in relation to the waterfront and market. We were a little disappointed with the facilities provided [ no bar fridge especially] and the overall condition of our room was generally "tired". The carpets had seen better days, but the beds were comfortable and linen clean. For the price the accommodation was adequate and we would recommend the Plaza to travellers who simply wanted to have somewhere safe and clean to sleep. The staff were friendly and helpful.

Area recommendations
Stanley park was great, and we really enjoyed Chinatown, the Sun Yat Sen garden and the Museum of Anthropology.
Dining
We found Chinatown and Harbourside restaurants near the Plaza 500 to be of a good standard and affordable
A Traveller from New York, NY
4.0
out of 5
Recommends this hotel
Posted 11 Sep 2010

“Great Hotel - Nice Staff - Near Public Transportation”

This modern looking hotel is conveniently located in the city within a 2-minute walk from the SkyTrain-Canada Line "Broadway-CityHall" stop, but do take a cab to it from Pacific Bus Station due to connections; use the SkyTrain if coming from the airport. Front desk staff very friendly and helpful on a few occasions, also allowed us to check in early as soon as we arrived (thank you). Room all good, large bathroom, clean, fridge, coffee machine, nice balcony, superb views. Not enough toiletries offered in the bathroom (almost at all) so bring your own or buy them at the mall across the street. Banks around within 3-minute walking distance exchange up to $300 to tourists. Otherwise, this is a perfect hotel for the cost. No issues. Go to Visitor Info Center in downtown to book some things with a discount. Go to Stanley Park bikes for a tour, Capillano Suspension Bridge visit (&free transportation to it from Canada Place), Grousse Mountain - if can afford to spend, go zip-lining (we saw all age groups doing it, so we ziplined too: do listen to every word when instructed how to do it). No complains about the hotel - it gives wonderful comfort and is not expensive. Do not worry it's not located in downtown Vancouver because it's a 5-minute ride from it; you'll need SkyTrain tickets anyway to get around the city if not driving. Use the Transit Map of Vancouver (Google it, as it was hard to find around) if using public transportation and print it to bring it along on your trip.

Area recommendations
*Cambie Street near the Hotel 500 Plaza - good food/market/shops around, near the hotel, banks are close by (note that they close around 5pm), lovely neighborhood - worth walking around to get the local feel *Visitor Center by Waterfront - they make reservations and give you scoop on things *Stanley Park by bike - bike rentals just outside the park *Capilano Suspension Bridge - free transport from Visitor Center in downtown near Canada Place *Grousse Mountain - all activities and events - Need one-day to cover Capilano and Grousse Mt. *ChinaTown - go late afternoon, very prety, good food. Shops close early in the evening. *Downtown Waterfront - definitely, for the restaurants and souvenirs *Victoria - 1 day starting very early - wonderful trip via ferry (take a bus to it or drive) and superb city. See the Miniature Museum, Parliament building, Empress Hotel, etc. *Museums *Lots more
Getting around
Airplane to get here from anywhere - Greyhound from U.S. to Pacific Central Station, cab or SkyTrain to get to hotel. To get around the city, use SkyTrain (do buy tickets; one-day tickets worked best for us, think was $9/person) or cab or own car or rent a bike. To Victoria - direct Ferry from downtown; or SkyTrain then bus to Ferry; check with Visitor Center on times.
What to pack
Definitely toiletries not sufficiently offered at the hotel we stayed at.
Nightlife
*Restaurants in the downtown only - most others are closed late evenings past 8p.m. in other areas, we noticed. *RiverRock casino - 20 minutes by SkyTrain from Downtown *Yours to discover
mike c from calif.
2.0
out of 5
Does not recommend this hotel
Posted 8 Sep 2010

“Not Impressed”

Lobby looks nice but once you go up the rest of the hotel was shabby. The location is not very near anything that you might want to see. they charged you to use their computers. we found much nicer places on the water front for the same price. i would not stay there again.

Area recommendations
North Vancouver! Very nice hotels for good prices on the water. Fun stores and bars. water taxi takes you across the bay cheap!
A Traveller from Seattle WA
4.0
out of 5
Recommends this hotel
Posted 8 Sep 2010

“It Needs to be Rehabilitated”

The hallways and rooms have seen a lot of wear and need to be renovated. Otherwise it is fine, but pedestrian. The staff is very nice and professional, from the cleaners to the the front desk. Since there is so much great food in Vancouver I did not try the restaurant.

Hotel Indigo Vancouver

500 West 12th Ave Vancouver, V5Z1M2 Canada

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Nearby Points of Interest

  • TELUS World of Science - 1.7 km / 1.1 mi
  • Plaza of Nations - 1.7 km / 1.1 mi
  • BC Place Stadium - 1.9 km / 1.2 mi
  • Vancouver Olympic Centre - 2 km / 1.2 mi
  • Vancouver International Film Centre - 2 km / 1.2 mi
  • Granville Island Public Market - 2 km / 1.2 mi
  • Rogers Arena - 2 km / 1.3 mi
  • Queen Elizabeth Park - 2.1 km / 1.3 mi
  • Vancouver Central Public Library - 2.2 km / 1.3 mi
  • Vancouver Playhouse - 2.2 km / 1.4 mi
  • Queen Elizabeth Theatre - 2.3 km / 1.4 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden - 2.3 km / 1.4 mi
  • Orpheum Theater - 2.3 km / 1.4 mi
  • Robson Square - 2.4 km / 1.5 mi
  • Vancouver Art Gallery - 2.5 km / 1.5 mi

The preferred airport for Hotel Indigo Vancouver is Vancouver, BC (YVR-Vancouver Intl.) - 8.6 km / 5.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Vancouver, BC, Canada (YVR-Vancouver Intl.)

Area:

Vancouver, British Columbia, Canada: 

Hotel Indigo Vancouver

500 West 12th Ave Vancouver, V5Z1M2 Canada