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Best Western Hotel Carlos V

Maestro Victoria 5 Madrid, 28013 Spain

Hotel in Madrid's Gran Via - Puerta Del Sol neighborhood near Plaza Mayor

In city center
Located in the heart of Madrid, this hotel is walking distance from Convent de las Descalzas Reales, Plaza Mayor, and Puerta del Sol. Also nearby are Plaza de Espana and Almudena Cathedral. Show more
Hotel bar/lounge
BEST WESTERN Hotel Carlos V provides a bar/lounge, complimentary wireless Internet access, a coffee shop/café, and complimentary high-speed (wired) Internet access.
22-inch LCD TVs
LCD televisions come with digital channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and minibars. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

82%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 25/06/2013. The check-out date cannot be after 25/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Single Room
1 twinDesk. 22-inch LCD television with digital channels and complimentary TV Internet access. Complimentary wireless Internet access. In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub or shower. Bath amenities include hair dryer, bidet, and makeup/shaving mirror. Blackout drapes/curtains and clock radio. Air conditioning. Iron/ironing board available on request.
Double Room
1 double2 twinDesk. 22-inch LCD television with digital channels and complimentary TV Internet access. Complimentary wireless Internet access. In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub or shower. Bath amenities include hair dryer, bidet, and makeup/shaving mirror. Blackout drapes/curtains and clock radio. Air conditioning. Iron/ironing board available on request.
Triple Room
3 twinDesk. 22-inch LCD television with digital channels and complimentary TV Internet access. Complimentary wireless Internet access. In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub or shower. Bath amenities include hair dryer, bidet, and makeup/shaving mirror. Blackout drapes/curtains and clock radio. Air conditioning. Iron/ironing board available on request.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • A resort fee is included in the total price displayed There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • American Express
  • Diners Club
  • JCB International
  • MasterCard
  • Visa
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Airport shuttle fee: EUR 10.80 (one way)
    • Buffet breakfast fee: EUR 9.72 per person (approximate amount)
    • In-room safe fee: EUR 1.30 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

Dining options at the hotel include a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. An Internet point is located on site and high-speed wired and wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Madrid hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and tour assistance.

  • Coffee shop or café
  • Room service (limited hours)
  • Bar/lounge
  • Elevator/lift
  • Complimentary newspapers in lobby
  • Breakfast available (surcharge)
  • Internet access in public areas - complimentary
  • 24-hour front desk
  • Porter/bellhop
  • Medical assistance available
  • Currency exchange
  • Tour assistance
  • Dry cleaning/laundry service
  • Shoe shine
  • Air-conditioned public areas
  • Umbrella
  • Suitable for children
  • On-site car rental
  • Total number of rooms - 67
  • Airport transportation
  • Room service
  • Number of floors - 5
  • Airport transportation (surcharge)
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary
  • Dial-up Internet access - surcharge
  • Internet point
  • Parking nearby (surcharge)
  • Parking nearby
  • Luggage storage
  • Number of buildings/towers - 1
Best Western Hotel Carlos V, Madrid,  Spain, Property Amenities Lobby

Rooms

Best Western Hotel Carlos V offers 67 air-conditioned accommodations with minibars and safes. 22-inch LCD televisions come with digital channels and complimentary TV Internet access. Bathrooms include bathtubs or showers, makeup/shaving mirrors, bidets, and complimentary toiletries.

This Madrid hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, extra towels/bedding, and wake-up calls can be requested. Housekeeping is provided daily.

Best Western Hotel Carlos V, Madrid,  Spain, Rooms Double Room

Room Amenities

  • Air conditioning
  • Minibar
  • In-room safe
  • Direct-dial phone
  • Hair dryer
  • Blackout drapes/curtains
  • Dial-up Internet access
  • Wake-up calls
  • Daily housekeeping
  • Extra towels/bedding
  • Private bathroom
  • Complimentary toiletries
  • Makeup/shaving mirror
  • Bidet
  • Window opens
  • Clock radio
  • Desk
  • Coffee/tea maker
  • Cribs (infant beds) available
  • Television Internet access (complimentary)
  • Complimentary newspaper
  • Climate control
  • Bathtub or shower
  • Iron/ironing board (on request)
  • Digital television service
  • High-definition television
  • Wireless high-speed Internet access (complimentary)
  • Dial-up Internet access (surcharge)
  • LCD television

Dining

Buffet breakfasts are available for a surcharge and served each morning in the coffee shop between 7:30 AM and 11 AM.

Room service during limited hours is available.

Best Western Hotel Carlos V, Madrid,  Spain, Dining Restaurant

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming nearby
  • Aerobics nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Bicycle rentals nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Best Western Hotel Carlos V

4.1
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.1
Room cleanliness:
4.4
Room comfort:
3.8
Location:
4.6
Neighbourhood:
4.4
82%

of guests recommend

out of 17 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Alexandre M from Paraná - Brasil
3.0
out of 5
Does not recommend this hotel
Posted 19 Oct 2011

“Bad Matress and bad shower, varies too much temperature”

Should be a 2 star hotel, staff was very cool but the matress and the shower didn´t feel good at all.

Carrie M from Williamsburg, VA
5.0
out of 5
Recommends this hotel
Posted 2 Sep 2011

“Great Experience”

I would highly recommend the Best Western Carlos V in Madrid. Ir is located in the center of the shopping district. We were surrounded by wonderful shops and restaurants and 2 short blocks from the Grand Via. The Palace and the Prada Museum were with in walking distance. The hotel was very clean and the staff was very helpful and fluent in English. We were able to get one room that sleeps 3 people - not easy to find in Spaiin. Free wireless internet was great and they had an internet station so we could print our return boarding passes. Only negative was the beds were a little firm. When I return to Madrid, I will go back to this hotel.

A Traveller from Lahore, Pakistan
4.0
out of 5
Recommends this hotel
Posted 19 Jul 2011

“Very convenient”

Stayed just recently, in July. Found the location to be excellent. The rest was pretty much in line with what u expect in a 3 star hotel. Carpet in the room needs to be replaced. Bathroom a bit tight but clean. Overall a good experience.

Sonja O from Munster, IN
5.0
out of 5
Recommends this hotel
Posted 13 Jul 2011

“Perfectly situated!”

During our short stay, we were able to enjoy the sites and shopping in Madrid without actually renting a car or getting in a cab! Loved the old look and the suit of armor in the lobby was a perfect addition to the decor! Would recommend to others and so glad that we booked on the recommendation of a friend who stays there whenever she goes!

A Traveller
5.0
out of 5
Recommends this hotel
Posted 14 May 2011

“Great Location with a big room”

Located in down town area and most of the attractions are in walking distance. Two metro stations are just around the corner of the hotel. Room is quite big enough for 3 ppl compare to others european hotels. Hotel personnel are very helpful. I would stay there again, if I go back to Mardird.

Sharon T. from Idaho
4.0
out of 5
Recommends this hotel
Posted 5 May 2011

“Great location”

We stayed in this hotel twice and found it comfortable and convenient. The location is ideal, within easy walking distance of the Puerta del Sol. We even walked to the Prado.

Harriet Go from Long Beach, CA
4.0
out of 5
Recommends this hotel
Posted 27 Mar 2011

“Classic Carlos V Madrid”

Classic, centrally located low-key small hotel. Excellent breakfast, for extra charge. Faces on pedestrian-ized street in center of Old Madrid. Fun view from street-front rooms, but somewhat noisy, especially in the wee hours when store delivery vans woke us up. I'll try a rear room next time.

Area recommendations
Old Madrid---walk to Plaza Mayor, Palace, Prado, restaurants, shopping
Michael from Garnet Valley, PA
3.0
out of 5
Recommends this hotel
Posted 9 Jan 2011

“Great location, a few warts”

Hotel is in great location, and front staff were good. Room was showing its age a bit, but the bed was decent. Shower was good with a full enclosed door which should be standard (but European showers often do not have a full door or curtain and water spills out). Biggest drawback was that our room and floor were supposedly smoke free. However, guest across hall smoked like chimney. Worse was that there was an ash tray in the room EVEN THOUGH ROOM SAID SMOKE FREE ON IT. Also, room was warm since a/c does not work in winter. But overall a decent stay. Would have been good if smoking issue is enforced.

A Traveller from St. Louis, MO
5.0
out of 5
Recommends this hotel
Posted 18 Oct 2010

“Excellent Madrid hotel”

The hotel is an ideal, small European hotel. I will try to stay there again on my next visit to Madrid.

A Traveller
4.0
out of 5
Recommends this hotel
Posted 19 Jun 2010

“great if you don't mind a little noise”

Great location, nice hotel for the price, only neg. street noisy at night

Best Western Hotel Carlos V

Maestro Victoria 5 Madrid, 28013 Spain

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Nearby Points of Interest

  • Convent de las Descalzas Reales - 0.1 km / 0 mi
  • Puerta del Sol - 0.2 km / 0.1 mi
  • El Oso de Madrid - 0.2 km / 0.1 mi
  • Plaza Mayor - 0.4 km / 0.2 mi
  • San Fernando Royal Academy of Fine Arts - 0.4 km / 0.2 mi
  • Royal Theatre - 0.4 km / 0.3 mi
  • Plaza Santa Ana - 0.6 km / 0.3 mi
  • Plaza de la Villa - 0.6 km / 0.3 mi
  • Plaza de Oriente - 0.6 km / 0.4 mi
  • Casa del Ayuntamiento - 0.6 km / 0.4 mi
  • Spanish Senate - 0.7 km / 0.4 mi
  • Congress of Deputies - 0.8 km / 0.5 mi
  • Plaza de Espana - 0.8 km / 0.5 mi
  • Monumental Theatre - 0.8 km / 0.5 mi
  • Almudena Cathedral - 0.8 km / 0.5 mi

Location Highlights

  • In city center
  • Train station nearby
  • Shopping district nearby
  • Metro station nearby

The preferred airport for BEST WESTERN Hotel Carlos V is Madrid (MAD-Barajas) - 12.8 km / 8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Madrid, Spain (MAD-Barajas)

Area:

Gran Via - Puerta Del Sol, Madrid, Spain: Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.

Best Western Hotel Carlos V

Maestro Victoria 5 Madrid, 28013 Spain