Heywood House Hotel, BW Signature Collection
4.0 star property

Upscale Liverpool hotel in Liverpool City Centre with 24-hour front desk
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Heywood House Hotel, BW Signature Collection

Photo gallery for Heywood House Hotel, BW Signature Collection

Lobby
Balcony
Front of property
Standard Room, 1 Double Bed, Non Smoking
Food and drink

Overview of Heywood House Hotel, BW Signature Collection

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
The price is AU$100
Price available on 6/5/2024

Explore the area

Map
No 11 Fenwick Street, Liverpool, England, L2 7LS
  • Popular LocationLiverpool ONE2 min walk
  • Popular LocationLiverpool Pier Head Ferry Terminal6 min walk
  • Popular LocationRoyal Albert Dock8 min walk
  • AirportLiverpool (LPL-John Lennon)32 min drive
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Room options

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Liverpool

Heywood House Hotel, BW Signature Collection is located in Liverpool City Centre, a neighborhood in Liverpool, and is near a train station. Liverpool ONE and Cheshire Oaks Designer Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium.

What's nearby

  • Liverpool ONE - 2 min walk
  • Cavern Club - 4 min walk
  • Liverpool Pier Head Ferry Terminal - 6 min walk
  • Royal Albert Dock - 8 min walk
  • The Beatles Story Museum - 12 min walk

Getting around

  • Liverpool James Street Station - 2 min walk
  • John Lennon Airport (LPL) - 33 min drive

Restaurants

  • Pret a Manger - 2 min walk
  • The Captain Alexander - 4 min walk
  • Rudy's Pizza - 2 min walk
  • San Carlo - 2 min walk
  • Gaucho Liverpool - 2 min walk

About this property

Heywood House Hotel, BW Signature Collection

Upscale hotel near Royal Albert Dock
Close to Cavern Club and Liverpool ONE, Heywood House Hotel, BW Signature Collection has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), bike hire and a lift
  • Smoke-free property, a front desk safe and a 24-hour front desk
  • Tour/ticket information and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Heywood House Hotel, BW Signature Collection have perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • Cable channels, electric kettles and housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15.40 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Built in 1799
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 5.00 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 15.40 per day (984 ft away)
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool

Frequently asked questions

Is Heywood House Hotel, BW Signature Collection pet-friendly?

No, pets are not allowed at this property.

Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 478 out of 924 reviews" "
Rating 8 - Good. 340 out of 924 reviews" "
Rating 6 - Okay. 68 out of 924 reviews" "
Rating 4 - Poor. 26 out of 924 reviews" "
Rating 2 - Terrible. 12 out of 924 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and appropriate for our visit
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, ease of access, close to everything needed.
Stayed 2 nights in Mar 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Alda went over and above to help us get sorted out.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Feb 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and pleasant, our room was spotless and the location is perfect walking distance from pubs clubs etc yet far enough away for a quiet nights sleep.
Stayed 2 nights in Feb 2024

8/10 Good

Ellis

Liked: Staff & service, room comfort
Disliked: Cleanliness
Questionable stains on the curtains and the room was cold
Stayed 1 night in Jan 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tatty room needs repairs and replacements
Booked a superior double and young man on reception was great. Sadly room let down by cracks in sink and floor. Bluetooth speaker not working but still nailed to desk. Stain on sheets. And bottom of bath stained. Paint peeling on almost every accent in the room and bathroom. Sink took over a minute to train clearly blocked or needs repair. Should have been addressed before allocating room to us. Thermostat also would reset in the night so had to get up to turn the temperature down to get some sleep. Great location sadly let down by poorly maintained room. Also when booked it was advertised as including a grab and go continental breakfast however when we arrived we were told this was charged at £5.00 a head. The room should not be advertised as a superior room and charged a further premium over the standard when it is this poorly maintained with this many issues.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0