Citrus Hotel (Kuala Lumpur, Malaysia)

Rooms & Rates

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Room type

Executive Room


		1 king bed or 1 twin bed. Cotton sheets. City view. Desk. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). LCD television. Satellite television service. Cable/satellite television channels. Direct-dial phone. Phone. Clock radio. Minibar. Complimentary bottled water. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Makeup/shaving mirror. Complimentary toiletries. Complimentary newspaper. Blackout drapes/curtains. Hair dryer (on request). Iron/ironing board (on request). Air conditioning.

Club Floor Room


		1 king bed or 1 twin bed. Cotton sheets. City view. Desk. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). LCD television. Satellite television service. Cable/satellite television channels. DVD player. Direct-dial phone. Phone. Clock radio. Minibar. Complimentary bottled water. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Makeup/shaving mirror. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Welcome amenities. Iron/ironing board (on request). Air conditioning.

Executive Suite


		1 king bed. Cotton sheets. City view. Separate sitting area. Desk. Ergonomic chair. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). LCD television. Satellite television service. Cable/satellite television channels. DVD player. Direct-dial phone. Phone. Clock radio. Minibar. Complimentary bottled water. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Designer toiletries. Bathrobes. Slippers. Welcome amenities. Hair dryer (on request). Iron/ironing board (on request). Air conditioning.

Standard Room


		1 king bed or 2 twin beds. Cotton sheets. Access via exterior corridors. City view. Desk. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). LCD television. Satellite television service. Cable/satellite television channels. Direct-dial phone. Phone. Clock radio. Minibar. Complimentary bottled water. Refrigerator. Coffee/tea maker. Private bathroom. Shower/tub combination. Makeup/shaving mirror. Complimentary toiletries. Complimentary newspaper. Blackout drapes/curtains. Hair dryer (on request). Iron/ironing board (on request). Air conditioning.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

A resort fee is included in the total price displayed There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

American Express
MasterCard
Visa

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Hot and cold buffet breakfast fee: MYR 20 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel

Property Amenities

5-8 minutes walk to Sultan Ismail LRT train station brings you to prime spots in the city. Location provides easy access to major shopping complexes and entertainment spots. Free unlimited Wifi Internet can be enjoyed in all rooms and café. Exclusive Usage of Club Lounge and two free daily breakfast for guests booking the club rooms or suites. In addition to an outdoor pool, Citrus Hotel provides a fitness facility complimentary for all in-house guests. Business-related amenities at this property include a business center and secretarial services. Meeting facilities include conference rooms for a comfortable gathering of 30 to 320 guests.The perfect location at affordable rates!

24-hour front desk
Air-conditioned public areas
Ballroom(s)
Banquet facilities
Number of floors - 10
Business center
Business services
Coffee in lobby
Complimentary newspapers in lobby
Express check-in
Concierge services
Express check-out
Doorman/doorwoman
Fitness facilities
Dry cleaning/laundry service
Elevator/lift
Event catering
Internet access - wireless
Tour assistance
One meeting/conference room
Luggage storage
Laundry facilities
Total number of rooms - 171

Parking garage
Parking nearby
Restaurant(s) in hotel
Safe-deposit box at front desk
Secretarial services
Security guard
Suitable for children
Swimming pool - outdoor
Umbrella
Wedding services
Breakfast available (surcharge)
Coffee shop or café
Full board rates available
Tours/ticket assistance
Wireless (high-speed) Internet access - complimentary
Limo or Town Car service available
Multilingual staff
Parking (free)
Parking limited (free)
Room service (limited hours)
Self parking
Shoe shine

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Rooms

Citrus Hotel offers 171 guestrooms. LCD televisions come with basic Astro satellite channels. Unlimited wireless Internet access is provided along with direct-dial phones and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hot/cold power shower and complimentary toiletries. Minibars, air conditioning, and complimentary bottled water, personal in room safe (can accomodate most laptops), keycard locking system are also included. Daily housekeeping service is provided. Amenities available on request include wake-up calls, hair dryer, iron and ironing board.

Special benefit at the Club Lounge (exclusively for Club Room and Executive Suite guests):

• Personalized check-in and check-out at the Club Lounge

• Welcome drink upon check-in

• Welcome fruit plate

• 32" wall mounted LCD TV with satellite channels DVD player

• Upgraded bathroom toiletries with 18 pound thick, fluffy bath towels

• Free unlimited in-room wireless Internet access

• Exclusive use of the Club Lounge

• Free snacks, soft drinks, coffee and tea at the Club Lounge all day long

• There are two complimentary Internet terminals for use at the Club Lounge

• Free pressing service (2pc) exclusively for Club Floor guests

• Complimentary Shoe Shine service

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Citrus Hotel, Kuala Lumpur, Malaysia, Rooms Guest Room

Room Amenities

Air conditioning
Blackout drapes/curtains
LCD television
Complimentary bottled water
Clock radio
Coffee/tea maker
Complimentary newspaper
Complimentary toiletries
Desk
Direct-dial phone
Electronic/magnetic keys
Makeup/shaving mirror
Minibar

In-room safe
Refrigerator
Daily housekeeping
Shower/tub combination
Private bathroom
Wake-up calls
In-room safe (laptop compatible)
Satellite television service
Wireless high-speed Internet access (complimentary)
City view
Individually furnished
Individually decorated

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Dining

Citrus Hotel has a restaurant on site where daily buffet breakfast is served for guests booking the club rooms and suites. 24-hour room service is available. Free unlimited Wifi Internet can be also be enjoyed in the café. Express lunch menu, seminar and meeting menu also available.

The regular buffet spread feature a huge variety of dishes which include salad greens, assorted cold cuts and cheese, hot Asian selections such as sauteed beef with bell pepper, stir-fried vegetables, fried rice, rice porridge with fish or chicken, nasi lemak, hot Western selections such as beef bacon, turkey ham, sausages, omelette, assorted bakery items that include bread rolls, muffins, croissants and danish pastries, cereals, muesli and yoghurt, juices, coffee and tea. (menu may vary daily)

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Citrus Hotel, Kuala Lumpur, Malaysia, Dining Restaurant

Entertainment

Free unlimited Wifi internet in rooms and café, flat screen TV with Astro satellite channel, complimentary usage of swimming pool and fitness center, close proximity to Sultan Ismail LRT train station which brings you to prime spots in the city. Location provides easy access to major shopping complexes, nightlife and entertainment spots. Just come back to Citrus Hotel for a good night's rest.

Recreation

Complimentary usage of swimming pool and fitness center at the hotel.

Swimming on site

Spa

Ask our 24hour reception for spa recommendations in the city.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Citrus Hotel

3.2

out of 5

avg. guest rating

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Showing 1 - 10 results (of 17) · See more Citrus Hotel reviews

A Traveller from Western Australia

2.0

out of 5

“Not Impressed”

The hotel was very basic. It was convenient to the monorail station. We had great views of the Petronis Towers. Breakfast was very basic but acceptable. Reception staff were friendly. There was a damp musty smell in the corridors and in the room. Lots of mould in the bathroom. The area was very noisy at night time. Cleaning staff were not very efficient. After being out of the room from 8 am till 5pm we returned to find the room still hadn't been cleaned on 3 days. When we then asked for it to be cleaned it entailed the cleaner walking in taking the rubbish and leaving. The linen wasn't changed for the week. The lounge cushions around the pool were mouldy. They have a taxi desk at the front of the hotel which we used to organise a taxi to a hotel near the airport when we left. They tried to charge us a lot more than it had cost us for a taxi from the airport when we arrived, the driver continually used his phone while driving at 140kms p/h (at 1 stage it was in a 70km zone), went the wrong way down a dual carriageway for a number of kms, got lost a number of times. Lucky we weren't on a time frame to catch a flight!

A Traveller from NZ

1.0

out of 5

“Would not recommend”

This was THE NOISIEST hotel we stayed at in our 6 weeks away. Between our fellow guests running screaming up the hall at 5am, dogs barking, trains rattling right next door, the lift dinging and a concert in the street it was impossible to get any sleep. Could do with some double glazing. Unfortunately it was very busy and staff were under stress and not up to cleaning properly.

A Traveller

1.0

out of 5

“A Joke of a Hotel”

I really thought that someone was playing a practical joke on me when my friend and I walked into my room. Unfortunately, it wasn't a joke and I was going to be staying in a complete dump for 5 days. The shower had mold in it and the sink and toilet were stopped up. There was no clock in the room so we constantly had to call the front desk to as for the time and the only thing housekeeping seemed to do was bring new towels and make the beds.I went to check out the "spa" which was even more of a joke filled with dirty old men. Gross. The gym equipment was complete garbage and the staff had the nerve to try and charge me 15 RMB for 10 minutes of Internet use! To top it all off, the hotel is in probably one of the sketchiest areas of KL .The only good thing about this hotel was the water pressure and free breakfast. Don't stay at this hotel!

A Traveller from Seoul, South Korea

3.0

out of 5

“definition of budget hotel: citrus”

The hotel is relatively new, but it seems that is in need of some renovation already. The room was decent, but the view was horrible, but considering the area then one cannot ask for too much. The bathroom was not in top shape either. The breakfast was alright, even though it is not exactly geared for westerners; however, not bad, just not great. The location was a bit off the map, sort of speak. We made the mistake of not mapping the hotel before we booked, so when we arrived there it was a bit of a shock. Walking though there at night can be scary given the ones roaming the surrounding streets; day time is like a poor area, night time is like the bad part of the ghetto. However, if you can look past that, it is only 15 minutes away from the towers by taxi and about 25 minutes walk from the train station. I wouldn't recommend this hotel unles you really don't mind the neighborhood and are strapped for money. (we are European travelers who normally live in the States, but currently reside in South Korea)

Daniel R from Melbourne, Australia

5.0

out of 5

“Very Satisfied”

Would recommened to all travellers. Reception was excellent. Rooms big and relaxing. Nice food down stairs. Overall excellent

Shopping

Twin Towers, Batu Caves, China Town and shopping districts.

rodrigo s from manila, philippines

1.0

out of 5

“the worst hotel if you still want to call it a hotel.”

refer to my comments above

Area recommendations

i don't think i would recommend kuala lumpur at all because the only thing that's good there is one particular cab driver who was helpful enough to act like a tour guide while we were riding his cab-and he didn't ask for anything. he was just too happy to engage us in banter.

A Traveller from Australia

4.0

out of 5

“Value for money”

Not the place to stay if you want ultimate luxury but for us it was wonderful. Staff friendly and helpful and the use of "club room" facilities an added bonus. Train close by but only a few dollars in metered taxi to city centre.

A Traveller from Grande Prairie, Alberta

2.0

out of 5

“Lied to. Don't tell us we have a certain room and then give us another one.”

We had an early flight into Kuala Lumpur so we had an early check in at the hotel (about 11 AM). We were fine with having to wait a bit until we had a room cleaned for us. When I booked this hotel, we were supposed to have 2 twin beds. Instead, they gave us a very small double bed. When I asked about this, they said they didn't have 2 twin beds available yet we checked in so early. The room itself was small but clean. It served us fine for the one night. I figured we would have gotten some money back since we had a smaller room. But no.

Area recommendations

Golden Triangle and Chinatown - good shopping

Comment from the hotel's management

We hope this finds you well. We are concerned that your stay at Citrus was not a comfortable one. Occupancy was most likely high thus the slightly longer waiting period. Good to know that you found the room to be clean. Rooms are priced on room category and not room configuration. Once again, Citrus Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi to evaluate us once more. Thank you.

Hotel Management, General Manager

Posted 25 May 2010

Charlie M from Davis, CA

5.0

out of 5

“Good Value!”

This hotel was of good value, with breakfast and internet service included. It is close to the skytrain and MRT stations making it easy to go around and see the attractions. The staff was very helpful and pleasant. The hotel is a bit old but otherwise very clean. The location is not the best but it is not dangerous. I definitely will come back to stay in this place and do not hesitate to recommend it to anybody.

A Traveller from Australia

5.0

out of 5

“very nice”

This hotel was very helpful with any enquiries that were directed to them. The food from their restraunt was of high quality. In total there was 14 of us who stayed at this hotel for 8 days and its family friendly atmosphere was very pleasing. The club floor is highly reccomended. Taxi's were readily available. A security guard was present at the front 24/7. I would recommend this hotel for any families that might be travelling.

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Showing 1 - 10 results (of 17) · See more Citrus Hotel reviews

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