Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Berkshire, England

Great hotel, shame about the room doors slamming !

Posted 07/07/2014
Pros: Locality to where I was meeting friends (on Byres Road)
Cons: What really puts me off going back and it may seem trivial to some people. The room doors do not have a assisted closing mechanism and the SLAM shut.
Location: Fantastic for visits to Botanical Garden and anything on or around Byres Rd, which has great pubs and loads of restaurants.
Stayed at this hotel for a quick overnight stay. I normally use the local Guest Houses etc along Great Western Rd next to the top of Byres Rd. Thought I'd treat myself with a upgrade this time.
5 out of 5
Recommended
for Everyone
by francis from fife, Scotland

40 years on

Posted 01/07/2014
Pros: Fantastic staff. great service. Super location. Great breakfast buffet.
Cons: The Glazing in the room windows needs to be upgraded to reduce the traffic noise.
Location: Oran Mor is a superb theatre plus bar/restaurant directly across the street from the hotel - always something going on there. Byers road is great.
we stayed in the hotel as part of our 40th wedding anniversary celebrations - we got engaged in the hotel 40 plus years ago. We received a warm Glasgow welcome from Jennifer and the team on reception. We arrived a bit early and went to the bar for a refreshment. Megan in the bar again gave us the warmest of welcomes, taking photos of us posing in the open bar front looking on to the busy Byers Road. The atmosphere was so good we stayed for lunch, which was well presented. The weather was more Barcelona than Byers road - fantastic. We left the bar area and headed back to reception and before we reached the desk our bags were brought out from the luggage store - very professional. Flowers had been delivered to our room, surprise for my wife, and Jennifer and the team were clearly pleased to be in on the act. Later in the day an anniversary plate holding two upmarket cup cakes was delivered to the room - hotel staff idea not mine. This was a very nice gesture. Can't promise the same weather as we enjoyed, but you can be assured of the warmest of welcomes from a friendly and professional Grosvenor team.
4 out of 5
Recommended
for Everyone
by Noodles from Belfast

Nice hotel very handy to Oran Mor and West End

Posted 25/06/2014
Pros: convenience, friendliness of staff, lovely reception area, nice food and bar, comfy bed
Cons: air conditioning in rooms - also room was quite small
stayed at the grosvenor as was attending a gig in Oran Mor - was delighted it was just across the road
5 out of 5
Recommended
for Couples
by Madge from CAITHNESS

Fantastic stay

Posted 26/05/2014
Pros: The interior design and furnishings
Cons: Nothing everything tip top
Location: Shopping, walking, sight seeing and of course the Botanic Gardens are just across the street
Booked for room only as B&B was to expensive. however that was our choice to have room only and stay in a wonderful hotel and eat out.
5 out of 5
Recommended
for Everyone
by Ann from Manchester

Convenient location.

Posted 26/05/2014
Pros: Location
Cons: Real milk!
Location: Straightforward
Had everything we needed - staff all friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel, Great location...just a few niggles

Posted 07/05/2014
Pros: Location is perfect for West End restaurants, bars and attractions.
Cons: Breakfast would be nicer if table service rather than buffet. Free WIFI!!!
Location: Close to Botanic gardens & start point for open top bus tours. 15 min walk to University, incl Hunterian Museum & Mackintosh House.
Very clean , modern interior with great staff. My niggles were... an overly firm mattress,(not great if you have joint problems), road noise, which when added to the former gave for a very poor nights sleep, and breakfast very average.
5 out of 5
Recommended
for Everyone
by Karen from Torpoint

Family Glasgow break

Posted 28/04/2014
Pros: Cleanliness and prompt check-in/out
Cons: Husband thought meal portions in the restaurant poor.
Location: West End shopping, Botanic Gardens, Kelvingrove Museum all close by.
Quality hotel right in the West End of Glasgow. Had a family room with 2 double beds - couldn't fault it. Easy access to subway and very quick to get into the city centre shopping area. Also close to the beautiful botanic gardens. Parking is an issue and we also had a problem in the restaurant, which was a shame as 2/3 of us were extremely happy with the meals supplied. In fairness the problem was promptly addressed.
3 out of 5
Recommended
for Everyone
by Trevor from Colchester

Hotel at the heart of the West End highlights

Posted 21/04/2014
Pros: Room cleanliness/facilities. Location
Cons: Room fine if staying for business and you will be up early but as the room is a " Family room" presumably this is not the usual profile of guest.
Location: Botanic Gardens, Hunterian Museum, Kelvingrove Museum, Numerous eateries/coffee shops on Byres Road. Easy access to the city centre.
Room comfortable and spacious. The big disappointment however was the noise. Room 302 was at the end of the corridor next to the maids station which meant that each morning from just before 8 am the corridor outside was lined with maids trolleys being prepared for work. In addition the room appeared to be adjacent to a service lift that was in constant noisy use during this time. Far from ideal when you are on a weekend break!!
4 out of 5
Recommended
for Couples
by A verified traveller

Birthday weekend

Posted 25/03/2014
Pros: excellent helpfull staff
Book a night for my partners birthday . Very pleasant stay ,close to all bars etc on Byres Rd .
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel

Posted 10/03/2014
Lovely clean spacious room. Friendly staff. Would stay again