Best Western Astor Metropole Apartments (Spring Hill, Australia)

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AU$129
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In historical district

Located in the heart of Spring Hill, this business-friendly property is within walking distance of ANZAC Square War Memorial and Queen Street Mall. Also nearby are State Library of Queensland and Roma Street Parkland. Show more

Restaurant, bar/lounge

In addition to a restaurant, Best Western Astor Metropole Apartments features an outdoor pool. Other amenities include a business center and a bar/lounge.

Refrigerators, microwaves

In addition to premium cable television, guestrooms include beds with pillowtop mattresses, kitchenettes, and microwaves. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 25/06/2013. The check-out date cannot be after 25/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Tower Apartment Queen-Family Breakfast


		1 double1 singlePillowtop mattress with premium bedding including cotton linens. Windows open to view of the city. Desk. Television with premium cable channels and free movie channels. Wired Internet access (surcharge). Free local calls. In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and cookware/dishes/utensils. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.

Tower Apartment Twin-Triple


		3 singlePillowtop mattress with premium bedding including cotton linens. Windows open to view of the city. Desk. Television with premium cable channels and free movie channels. Wired Internet access (surcharge). Free local calls. In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and cookware/dishes/utensils. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.

Club Apartment Twin-Triple


3 single1 queen and 1 singlePillowtop mattress with premium bedding including cotton linens. Windows open to view of the city. Desk. Television with premium cable channels and free movie channels. Wired Internet access (surcharge). Free local calls. In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and cookware/dishes/utensils. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.

Tower Apartment Queen-Family 7 Nights +


		1 double1 twin1 singlePillowtop mattress with premium bedding including cotton linens. Windows open to view of the city. Desk. Television with premium cable channels and free movie channels. Wired Internet access (surcharge). Free local calls. In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and cookware/dishes/utensils. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.

Tower Apartment Queen-Family


		1 queen and 1 singlePillowtop mattress with premium bedding including cotton linens. Windows open to view of the city. Desk. Television with premium cable channels and free movie channels. Wired Internet access (surcharge). Free local calls. In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and cookware/dishes/utensils. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.

Club Apartment Queen


		1 queen and 1 singlePillowtop mattress with premium bedding including cotton linens. Windows open to view of the city. Desk. Television with premium cable channels and free movie channels. Wired Internet access (surcharge). Free local calls. In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and cookware/dishes/utensils. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.

Club Apartment Queen with Breakfast


		1 queen and 1 singlePillowtop mattress with premium bedding including cotton linens. Windows open to view of the city. Desk. Television with premium cable channels and free movie channels. Wired Internet access (surcharge). Free local calls. In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and cookware/dishes/utensils. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

A resort fee is included in the total price displayed

American Express
Diners Club
MasterCard
Visa

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: AU$ 9 per night (in/out privileges)
- Deposit: AU$ 200 per stay (cash only)
- Breakage deposit: AU$ 150 per stay
- Fee for high-speed Internet (wired) in business center: AU$ 5 (for 30 minutes, rates may vary)
- Fee for in-room high-speed Internet (wired): AU$ 9 (for 24 hours, rates may vary)
- Buffet breakfast fee: AU$ 17.9 per person (approximate amount)
- Rollaway bed fee: AU$ 25 per night
- Crib (infant bed) fee: AU$ 15 per night
- Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible bathroom
Accessible path of travel
Braille or raised signage

Handicapped parking
In-room accessibility
Roll-in shower

Property Amenities

The property offers a restaurant and a coffee shop/café.A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center, secretarial services, and a meeting/conference room.

Public areas are equipped with wired high-speed Internet access (surcharge). Event facilities measuring 240 square feet include conference/meeting rooms and small meeting rooms. This business-friendly property also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). The property may provide extended parking privileges to guests after check-out (surcharge).

Best Western Astor Metropole Apartments is a smoke-free property.

24-hour front desk
Air-conditioned public areas
Total number of rooms - 240
Number of floors - 15
Babysitting or child care
Breakfast available (surcharge)
Self parking (surcharge)
Bar/lounge
Business services
Coffee shop or café
Concierge services
Multiple large conference rooms
Dry cleaning/laundry service
Elevator/lift
Front desk hours
Tours/ticket assistance
Wired (high-speed) Internet access - surcharge
Dial-up Internet access - surcharge
Business center
Rooftop terrace
Luggage storage

One meeting/conference room
Parking limited (surcharge)
Restaurant(s) in hotel
Tour assistance
Room service
Laundry facilities
Multiple small meeting rooms
Multilingual staff
Secure parking
Parking (surcharge)
Patio
Room service (limited hours)
RV and truck parking
Year Built - 2002
Meeting facilities size (feet) - 240
Secretarial services
Self parking
Smoke-free property
Number of buildings/towers - 1
Swimming pool - outdoor
Wheelchair accessible

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Best Western Astor Metropole Apartments, Spring Hill, Australia, Property Amenities Lobby

Rooms

Best Western Astor Metropole Apartments offers 240 air-conditioned accommodations with safes and complimentary newspapers. Rooms feature city views. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and free movie channels. Accommodations at this 3.5-star property have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Spring Hill property provides wired high-speed Internet access for a surcharge. Business-friendly amenities include desks and direct-dial phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

All guestrooms are non-smoking.

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Best Western Astor Metropole Apartments, Spring Hill, Australia, Rooms Guest Room

Room Amenities

Premium television channel(s)
Premium bedding
Climate control
Air conditioning
Direct-dial phone
Kitchenette
Microwave
Refrigerator
Coffee/tea maker
Daily housekeeping
Private bathroom
Complimentary toiletries
Hair dryer
Shower/tub combination
Electronic/magnetic keys
Iron/ironing board
In-room safe
Free local calls

Window opens
Clock radio
Desk
Rollaway beds available
Cribs (infant beds) available
Non-smoking only
Cookware, dishware, and utensils
Blackout drapes/curtains
Kitchen linens (dishtowels, sponges, etc)
Stovetop
Cable television service
Wired high-speed Internet access (surcharge)
Dial-up Internet access (surcharge)
Complimentary newspaper
Free movie channels
Pillowtop mattress
City view

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Dining

Best Western Astor Metropole Apartments has a restaurant serving breakfast, lunch, dinner, and brunch. Room service during limited hours is available.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

Golf - miniature nearby
Golf - driving range nearby
Golfing nearby
Rowing or canoeing nearby
Kayaking nearby
Sailing nearby
Water skiing nearby
Motor boating nearby
Windsurfing nearby
Boat launch nearby
Pilates classes/instruction nearby
Yoga classes/instruction nearby
Aerobics nearby
Volleyball nearby

Tennis nearby
Racquetball/squash nearby
Running track/path nearby
Basketball nearby
Bicycle rentals nearby
Scooter/moped rentals nearby
Hiking/biking trails nearby
Fishing nearby
Playground nearby
Ecotours nearby
Golf lessons available nearby
Personal watercraft
Swimming on site

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National Rating

This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Best Western Astor Metropole Apartments

2.5

out of 5

avg. guest rating

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Showing 1 - 10 results (of 10)

A Traveller from Mackay, Qld AUSTRALIA

1.0

out of 5

“Not Impressed”

Restaurant service was excellent; the waiter was polite. However, the Reception which was supposed to be available 24/7 wasn't manned before 5am. I called it at 4am because there was no water available, no one was there and when I went down to the Reception nobody was there. Housekeeping was worst. I requested for fresh towels since 9am, told the Receptionist herself but the towels were delivered at 10:30 PM after we had to share one towel during our bath. Lucky we're a family! Early that morning at around 2:15, the smoke alarm went off and every guest in the hotel had to evacuate using the back stairs. We couldn't see any person in the Reception. It took more than an hour to stop the alarm and we had to share the ONLY elevator cause the other one was not working. Is this the kind of hotel I'm going to recommend? NO WAY!!!

A Traveller from VA, USA

1.0

out of 5

“Don't Stay Here!!!”

The pictures posted on the travel website are NOT AT ALL like the actual rooms. We arrived after around midnight after a late flight to find only 1 person manning the ENTIRE hotel! And he was not at all happy to be the only one working! He was very rude, insensitive and dismissing. The rooms have no working locks for the doors and there is no security aside from the 1 person manning the front desk. The walls, carpet and sofa were visibly dirty. WAY over-priced for the quality of everything! To top it all off, heavy construction/demolition began at 6:15am that morning! Nobody let us know about this. I will never stay at another Best Western ever again after this experience and the dishonesty in advertising.

Keith B from Perth

2.0

out of 5

“Not impressed”

Not impressed, the welcome was less than friendly and I was told the account had not been paid when I pre-paid it at the time of booking. The bed was not re-made just tidied and dirty cups etc. were not cleaned up. The key card did not work in the room door but no-one at reception explained that it had to be swiped in the lift first, even when we went back to reception they just gave us another card. No assistance was offered with luggage even though we had 2 large cases as we were going on a cruise. We stayed 1 more night in Brisbane after the cruise but chose the Rendezvous hotel where we received excellent service.

Area recommendations

Brisbane parklands & lookout

Ian F from Hanoi, Vietnam

2.0

out of 5

“Potential unrealized”

This hotel is perfectly located for tourists and business travelers wishing to have ready access to Brisbane's CBD. Sitting up on Wickham Terrace, a historic area with parks and trees and flowers and graceful architecture still in evidence, it could be a highly sought-after boutique hotel. A short, attractive walk leads down to the central shopping and business areas. The hotel, however, is disappointing - a bit run down, unimpressive in its appointments and facilities, lacking inspiration and with an air of decay quality management. I was not tempted to try its buffet breakfast - why do so many hotels produce this same old format of endlessly reheated mush and revolting coffee strained through tasteless bitter grounds? How can this still be the norm? Does it really cost too much to produce a simple meal to order - fresh (real, actual) fruit juice, a freshly made individual coffee, freshly toasted wholemeal bread or baguettes or croissants, a simple egg & bacon dish, yoghurt, nuts and muesli? That is the kind of attention that brings customers back over and over.

Area recommendations

Avoid Brisbane's downtown restaurants - they are expensive and, frankly, not up to international standards of cuisine. Asian cuisine is particularly poor in downtown Brisbane. Maybe the Valley has some good Asian food but you would need to be guided by someone in the know. (Anyone for chunky slices of barely cooked onion? or barely cooked any vegetable, seasoned with boiled water?) I don't know why Asian food translates so badly into the Australian context - surely the ingredients are not difficult to find and there are many Asians residents. Thai or Indian food generally tastes as though it has been prepared from a packet sauce bought in a supermarket. Maybe Australians have become too fixated on bulk as opposed to quality and taste. My advice is to leave the center and try to find some of the suburban restaurants that are still interested in making tasty, authentic and wholesome food. Such places take some finding. Australian magazine reviews are not a good guide - better to read reviews in the foreign press (which is fairly difficult once you arrive in Australia - try finding a copy of the New York Times in Brisbane). If you are lucky enough to meet the right Brisbanites you may find your way to some of those small restaurants with a limited range of excellent dishes. They are normally booked out. Otherwise, pay through the nose at a top-end restaurant for food of average taste. Cheap outlets at the low end offer stuff just as good (or bad) but at a much lower price.

kenneth M from Wolcott, CT

1.0

out of 5

“kookie docktor”

one of the worst hotel experiences I have ever had: Reception is cool, little or no suggestion of hospitality. the room air-conditioner is noisy and drafty. The bathroom spartan and cold. very limited towels. the beds uncomfortable. the hallway noisy. Breakfast of hard boiled eggs, plain toast, canned peaches and instant coffee too expensive and dull. the laundry was not working; the service that did our laundry was incompetent at best. the phones did not work for two days. We saved no money on this deal because we left the hotel four days early for another hotel; better to lose some money than ruin a holiday. Worst Western Hotel is right! Not accommodating at all.

Area recommendations

Stay at hotels in the CBD, within walking distance of shopping, restaurants, transportation (including trains); restaurants of every type, price range available within easy walking distance of any hotel in the CBD. The CBD has activity for young and old, and the casino and river are an easy stroll. If you rent a car, the highways are easy access from anywhere in the CBD.

A Traveller from Newcastle, NSW

4.0

out of 5

“Central city location, shame about the parking arrangements”

This hotel is very conveniently located to the CBD but the area isn't called Spring Hill for nothing - it is a fairly steep ascent from the shopping malls and the river so maybe not suitable for the elderly or young children. We were horrified to discover the car parking arrangements - it is one of those mechanical stacked parking systems with vehicles lowered and raised as owners wish to leave or return. We didn't have to wait long to gain access but we would not have booked if we had been aware of the arrangement. The hotel is currently undergoing some repairs or refurbishments so some access was restricted but they seemed to be mindful of making minimal intrusion. Overall the rate for 2 nights in a spacious, clean and comfortable room in the CBD was very reasonable and compensated for the inconveniences.

Must see

The Old Windmill 100 metres up the hill on Wickham Terrace believed to be the oldest surviving structure in Queensland. It was built in 1824 by convicts for grinding grains, such as wheat and maize.

Outdoors or beach

Take a ferry or river-cat on the Brisbane River, a cheap and efficient way to see much of what Brisbane has to offer the tourist.

Vicki P from New Zealand

3.0

out of 5

“Great location, but not much else going for it.”

We nicknamed our hotel worst western, great location and friendly enough staff but a lot of confusion of what would be provided to us, "yes that will brought right up" - and never arrived, quite common. I don't like to see holes in linen, towels and ironing board cover as these small issues could easily be replaced and leave a bad impression. Overall, the location saved the day, great place to stay to be close to a lovely garden and the city.

Area recommendations

Spring Hill, Brisbane CBD Brisbane

Outdoors or beach

One thing you must do if you love a beach is cross over the river to the Southbank area walk along towards the Brisbane Eye and, whether or not you do this attraction, keep going to the beach area, so very cool, great surf club and eateries further along and an awesome man made beach right on the river front.

A Traveller from Thailand

4.0

out of 5

“Good location in Brisbane”

This hotel is on a very good location just a few minites walk to downtown but the hotel is kinda old the we got to sleep in a separate single beds. The service was ok.

Anne W from Adelaide Sth Aust

4.0

out of 5

“Enjoyable stay”

Enjoyed our stay, room was good size and we put the kitchenette to good use (although I was a bit paranoid about the smoke alarm because of the warning notices about setting it off and how much it would cost if the fire brigade was called out!!) Would have preferred a proper queen size bed instead of 2 singles joined together with an uncomfortable ridge in the middle. Easy walk into town and train station. Spring Hill loop (free weekday bus service) stops close by as does the City Sights bus tour.

James c from SW, MN

4.0

out of 5

“nice hotel”

nice hotel, clean area, close to central train station 2 blocks away,easy to get to airport or from airport, nice views,only downside was they were doing construction on the older part of the hotel while we were there

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