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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsProperty Amenities
Dining options at the hotel include a restaurant. Public areas are equipped with high-speed wired and wireless Internet access (surcharge). This family-friendly hotel also offers multilingual staff, an elevator (lift), and air conditioning in public areas. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Rooms
Hotel du Soleil Aix en Provence offers 114 air-conditioned accommodations with welcome amenities and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries.
In-room wireless high-speed Internet access is available for a surcharge. Satellite television is provided. Irons/ironing boards, extra towels/bedding, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
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Showing 1 - 6 results (of 6)
“Dirty Hotel, Rude Personnel, No Iron/Ironing Board”
I was relocated to this hotel after my initial reservation was cancelled. The room was expensive enough, so I thought the hotel would be reasonable. I was completely wrong. This hotel is quite dirty and stinks. It is not possible to take a shower without making a mess with the water, since the bathtub does not have a shower curtain. The personnel who worked in the evening were quite rude to me. I also tried to borrow and iron and ironing and they said they didn't have any, despite the fact that it is specified in the amenities. Not very convenient when one goes to a conference and needs to have clothes freshly ironed. The internet connection was also pathetically slow. I do not recommend this hotel at all.
“Cute studios”
The Atrium was a nice place that rented out studio apartments. So we had a kitchenette in our room, which was excellent because there were a couple groceries and markets right down the street from the hotel. So it was nice to save a couple bucks and get our hands dirty. It's a short walk from the city center (think 5 minutes). My only complaints about the place are that the bed we got was actually a convertible sofa bed, so it wasn't the comfiest, and that our room wasn't cleaned while we were there. which was weird, but it was very clean to start, so as long as you don't make a mess it's not really an issue. All in all it was a nice hotel and a good deal.
“ok in Aix”
Hotel is not pretty or fancy--but it was the only place in Aix I could find that a family of 5 could stay in for one night on our way from Avignon to Nice. Fine for a stop over, but not a place I would want to stay for more than a single night. Parking was very difficult in Aix so it is a good idea to know where you are going before you get there. Staff was very pleasant and the room was clean. Towels were like dishtowels, but the bathroom was pretty big for Europe. You get what you pay for...
“Not Much Personality or Customer Service”
Upon entering the room, I noticed a wall was being repaired ( a printed sign on paper said the room was under renovation). I returned to the front desk, asked to speak to the manager and was discouraged from waiting to do so. Was told no other rooms were available and there was technically no renovation ( just a repair under way for a previous leak). I negotiated free parking (normally $12/day) as compensation for the condition of the room, but had to remind the front desk clerk upon check out. Only three desk/dining chairs along with the sofa bed in a superior room that slept four. Would recommend looking for another hotel.
“Dirty hotel”
Staff was not well trained, not enough towels, soap, etc. Very dirty carpets. Good value but won't stay there again.
“Good Location”
We could walk to anywhere within the ring road which has all you want to see. Good location for sightseeing or just relaxing in Provence.
“Relaxing and fun just chilling..”
The hotel location was convenient to the old city. The staff was courteous and efficient, accomodating us with our minimal French. The rooms were typical European, small but adequate for our travels.
TripAdvisor Traveller Rating:
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The preferred airport for Hotel du Soleil Aix en Provence is Marseille (MRS-Marseille - Provence) - 20.7 km / 12.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
