“Not a good deal”

While the hotel was quite nice there were three main problems: 1) It was too expensive compared with what we got ( we also stayed at the Novotel in Benoa for almost the same price and that was MUCH better). 2) The service was not good. There were constant confusions about how many nights we were staying and given the breakfast we received, we should've asked for a discount. Also in the room, the DVD didn't work, and in the toilet there was no wall by the shower so it was pretty much "hey everybody, I'm naked in the shower, come see me, style". Not good enough. And the pool? What a joke! 3) Location. not only was the hotel located near the country side (which wasn't easy to determine from the ads) but it was also difficult to get to and from. The shuttle service was far from sufficient. I wouldn't recommend this hotel to anyone.