Apartments in Quintana Roo

"The parking was easy. "

"Very up to date, good staff members, and good vibes 😎"

"Customer service and communication needs a revamp"

"We appreciate everybody having fun. Too many people up and around at 3am to 6am yelling and talking loud in the hallways. Security needs to take care of them."

"So great. Awesome food, entertainment, and staff. Perfect for families with kids of all ages. Highly recommend! "

"The staff were pretty consistently rude for most of the week we were there. When we would ask for food at restaurants where they were serving at buffets they were consistently rude or acted like we were annoying them or like they didn’t want to be there. It was pretty shocking considering what we paid to be there. We wondered if they were treating us that way because we were Mexican-American and not White. No matter the reason, it was not OK. If you’re looking for a beach, this is not the place for you. The beach is very small, most of it is Rocky, and there was lots of sarga while we were there. We most definitely will never return here."

"Just got back from an amazing stay in Cancun and had to share! 🌴 The room was spotless and very well maintained, which made it easy to relax from the moment we arrived. The staff were incredibly friendly and welcoming—always ready to help with a smile and made us feel right at home throughout our stay. And the food… absolutely excellent! Every meal was fresh, flavorful, and had plenty of variety to choose from. Overall, a fantastic experience and I’d definitely recommend this hotel to anyone planning a trip to Cancun. Can’t wait to go back!"

"Overall, we had a wonderful stay. The staff was excellent, and the food was good/very good. There were a lot of options for food. There were different options for pools, e.g. active pool area with music and swim-up bar near the beach and quieter options with poolside service near the back of the property. We also used the gym, which was small but nice and clean. The room was spacious and nice; you could see some wear on the property, but nothing to complain about. The staff works hard to maintain the property, and it is very clean. We had one of the ground floor, swim-up rooms, which we really enjoyed. The staff was extremely attentive and friendly. Definitely recommend!"

"The beach was beautiful but small. The beach and main pool area was cramped and crowded. Restaurants were good and not real busy."