Apartments in Playa del Carmen

"Our room was moldy and the roof started leaking and flooding our room. They moved us to a new room that wasn’t moldy and smelt fine very fast and were nice. Seems like luck of the draw for rooms but if they are fully booked you may not be able to move rooms right away. Everything else was great. Food could use a little more love but still edible"

"Yea"

"Super kid friendly "

"Staff very friendly love that beach is close to pool "

"Lots to do. 6 days felt too short. Disappointed in water slide area. And poor communication about bus times to parks. "

"Didn’t get early check in. Paid upgrade for beach walkout at very end of building construction going on indoors and outside building new gazebo - buffet food horrible - everything had after taste to it. There is NO BEACH and NO WHITE SAND - rocks everywhere and dirty brown water couldn’t even swim in so called beach - pictures on this website totally different. People used free beach access next to us and stayed up all night long on beach. Didn’t sleep due to kids running around and yelling. Restaurants a block away - not in Wyndham itself. Staff at front dest very unfriendly - spoke to manager and wasn’t offered any compensation (paid $4,000 for thurs thru Sunday trip) instead she sent to room 6 strawberry dipped in chocolates - for the price and food and service I rate this place a 1. Very disappointed customer. Do not stay here "

"The Staff are really great"

"An excellent stay! Service is top notch. Plenty of food options and entertainment options. Steps away from 5th Avenue. "

"Average all inclusive hotel. Many of the rooms and sections of the resort were under construction. The seaweed on the shore of the beach was so bad you couldn't get in the ocean. Activities were often not at the time scheduled. The water from the shower leaked through to the toilet area and out into the vanity area. The buffet food was decent. Maids came in the room when do not disturb light was on. The Internet was horrible. The website was not easy access to schedule dinners and look up activities. All in all it was a good stay but there is definitely room for improvement. "