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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 12 outdoor pools

Choose dates to view prices

Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Exterior
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Lobby
Grand Riviera Princess - All Inclusive offers luxury in a shopping district. Guests enjoy international dishes at nine restaurants, facials and hydrotherapy at the spa, or relax on white sand with beach bars and loungers. Visitors love the dining variety, pools, and free WiFi.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast included
  • Gym
The current price is AU$258
includes taxes & fees
22 Oct - 23 Oct

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room

Room

Room

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 59 sq m
  • Sleeps 5

View all photos for Family Room

Children’s theme room

Family Room

7.0 out of 10
Good
(24 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 59 sq m
  • 1 bedroom
  • Sleeps 5

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Ceiling fan
Blackout curtains
Separate bath and shower
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

7.8 out of 10
Good
(200 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

7.8 out of 10
Good
(26 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

7.4 out of 10
Good
(26 reviews)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior detail

Holiday Inn Express & Suites Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,021 reviews
The price is AU$159
includes taxes & fees
8 Nov - 9 Nov
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Punta Esmeralda Beach - 12 min drive - 5.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Restaurante Hacienda - ‬13 min walk
  • ‪El Beso Pool Bar - ‬18 min walk
  • ‪Mike’s Coffee - ‬5 min drive
  • ‪Privilege Lounge - ‬18 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
A free breakfast buffet, a nightclub and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a beachfront location, 2 beach bars and sunloungers. Treat yourself to reflexology, a detox wrap or a body treatment at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball and snorkelling. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas and sunloungers
  • Free self-parking
  • 6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge)
  • Multilingual staff, beach towels and outdoor furniture
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 674 rooms feature comforts, such as furnished balconies and air conditioning, in addition to perks, such as free stocked minibars and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Ocean Riviera Paradise All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
8.4 out of 10, Very good, 2,589 reviews
The price is AU$401
includes taxes & fees
21 Oct - 22 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on 22 Oct 2025 start from AU$258.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive ?

Self-parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 miles (5 km).

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Reviews

Grand Riviera Princess - All Inclusive Reviews

8.0

Very good

8.6

Cleanliness

6.0

Location

8.4

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 2078 out of 4359 reviews
Rating 8 - Good. 1065 out of 4359 reviews
Rating 6 - Okay. 619 out of 4359 reviews
Rating 4 - Poor. 286 out of 4359 reviews
Rating 2 - Terrible. 311 out of 4359 reviews

Reviews

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families!
Stayed 7 nights in Sep 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Oct 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great to have access to a clean and private beach
Stayed 1 night in Oct 2025

8/10 Good

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, friendly staff, good food, nice pools, nice beach.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lisnely Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great place. Very clean and the staff were amazing. Big thank you to Mr. Lorenzo, Daniel and Javier for the great service and customer service they provided the 7 days we were there.
Stayed 7 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional
Stayed 7 nights in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing
Stayed 7 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spa, it made me feel like I was on an island. Food was great and I couldn’t stay away from the buffet and restaurants.
Stayed 5 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach area, wonderful pools and swim up bars. Good food and drinks
Stayed 9 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff like family
Stayed 7 nights in Sep 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Guess service was incredible … Room service was worth the price…. Property was well kept
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was excellent. The staff was super friendly and attentive. The entertainment was great
Stayed 3 nights in Sep 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

De'Anna

Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing, plenty of things to do around the resort.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PROPERTY &FRIENDLY STAFF
Stayed 6 nights in Sep 2025

10/10 Excellent

Alejandro Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Kayvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, and services. Love to plan another vacation in this resort.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Oligerti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool resort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, friendly staff, even though part of the property is under restoration, you still have plenty of pools and other areas. The room was spacious and clean.
Stayed 3 nights in Sep 2025

8/10 Good

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything. Walkable, great food, friendly staff. We’re able to book excursions through the resort for a discount. Only issue was there are no options for 3 adults in one room, we opted for a king bed + were provided with a single bed.
Stayed 7 nights in Oct 2025

10/10 Excellent

Regina Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean the staff was very nice and helpful!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service
We had a good Time. I recommend!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Karlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Sep 2025

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Just 2 things I believe could have been more better is having more vegetarian food options and more shuttle service in the resort.
Stayed 7 nights in Oct 2025

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