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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 12 outdoor pools

Choose dates to view prices

Grand Riviera Princess - All Inclusive offers luxury in a shopping district. Guests enjoy international dishes at nine restaurants, facials and hydrotherapy at the spa, or relax on white sand with beach bars and loungers. Visitors love the dining variety, pools, and free WiFi.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast included
  • Gym
The current price is AU$395
includes taxes & fees
18 Dec - 19 Dec

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room

Children’s theme room

Room

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 59 sq m
  • Sleeps 5

View all photos for Family Room

Children’s theme room

Family Room

7.0 out of 10
Good
(24 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 59 sq m
  • 1 bedroom
  • Sleeps 5

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Blackout curtains
Ceiling fan
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room

Room

Room

Highlights

Furnished balcony
Private pool
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Garden View

7.8 out of 10
Good
(209 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool Access (Pool View)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Pool Access (Pool View)

7.8 out of 10
Good
(27 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with Jacuzzi)

Suite (with Jacuzzi)

Suite (with Jacuzzi)

7.4 out of 10
Good
(27 reviews)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Bathtub and Outdoor Shower

Suite with Bathtub and Outdoor Shower

Suite with Bathtub and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 2.2 km
  • Playa del Carmen Main Beach - 12 min drive - 8.4 km
  • Xcaret Eco Theme Park - 25 min drive - 17.9 km
  • Maroma Beach - 28 min drive - 14.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Mike’s Coffee - ‬5 min drive
  • ‪El Beso Pool Bar - ‬18 min walk
  • ‪Steakhouse - ‬17 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
A free breakfast buffet, a nightclub and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a beachfront location, 2 beach bars and sunloungers. Treat yourself to a body treatment, a detox wrap or a facial at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include kayaking, volleyball and archery. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas and sunloungers
  • Free self-parking
  • 6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge)
  • A music library, a banquet hall and outdoor furniture
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 674 rooms feature comforts, such as furnished balconies and air conditioning, in addition to perks, such as free stocked minibars and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 12 November 2025 to 26 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on 18 Dec 2025 start from AU$395.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive ?

Self-parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 miles (5 km).

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Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2117 out of 4414 reviews
Rating 8 - Good. 1075 out of 4414 reviews
Rating 6 - Okay. 619 out of 4414 reviews
Rating 4 - Poor. 293 out of 4414 reviews
Rating 2 - Terrible. 310 out of 4414 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dipanjan

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staffs, services everything was great...
Stayed 5 nights in Dec 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort so clean staff and rooms are another level everything was amazing!
Stayed 3 nights in Nov 2025

8/10 Good

Cami

Liked: Cleanliness, amenities, property conditions & facilities
so much to do, food was excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

Ruth L

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay here! Staff was amazing, property was under renovations but still nice. Love the pools! Would stay again
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, good food and beautiful resort.
Stayed 6 nights in Nov 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, safe environment
Stayed 5 nights in Dec 2025

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities
Excelente Hotel the food is good and the room are really nice and comfortable
Stayed 6 nights in Oct 2025

8/10 Good

Natalya A

Liked: Cleanliness, amenities, property conditions & facilities
I am satisfied with my stay at this resort, the rooms are clean after renovation, the staff is friendly, if you need anything, they always respond to your requests.

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities
The place is excellent. Staff very friendly and helpful!!! Beautiful rooms and clean facilities!!!
Stayed 5 nights in Nov 2025

8/10 Good

Mbuyi Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great
Stayed 7 nights in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay. Wish there was more to choose from on room service but overall a good trip.
Stayed 3 nights in Oct 2025

10/10 Excellent

chadwick Louis

Liked: Cleanliness, amenities, property conditions & facilities
The resort was very clean. I was very impressed with the food choices and the quality of the food. All the staff was exceptionally friendly and helpful..
Stayed 4 nights in Nov 2025

8/10 Good

Timothy Jason

Liked: Cleanliness, amenities
Clean , staff were awesome !!
Stayed 6 nights in Nov 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Whilst some renovations were happening, it did not detract from the overall experience. Staff couldn’t be more helpful, food was outstanding and all areas of the complex were immaculate.
Stayed 7 nights in Nov 2025

8/10 Good

Inanca

Liked: Cleanliness, staff & service
Property is in renovation fave construction taking place ,overall hotel is clean staff friendly. Lots of pools beach clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandra Yorli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great resort and had a great time, thank you to the staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. Been several times and won't go anywhere else. The renovations just made it better! ⭐⭐⭐⭐⭐
Stayed 7 nights in Dec 2025

10/10 Excellent

LLOYD

Liked: Cleanliness, amenities, property conditions & facilities
Great staff rooms always everyday
Stayed 4 nights in Nov 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families!
Stayed 7 nights in Sep 2025

8/10 Good

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were AMAZING! The room was nice and the bed was super comfortable. We really enjoyed the buffet! The à la cart restaurant weren’t great. The food was meh… again the staff were great. The beach was perfect. We really had a great 10 days.
Stayed 9 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Staff was very good. At the time of our stay there was construction happening so this did affect our stay slightly. Overall beautiful resort and will be amazing once construction is finished.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lauryn

Liked: Cleanliness, amenities, property conditions & facilities
great staff and lovely resort. no complaints!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Taqiyyah

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time visiting and it was great just like the last time
Stayed 4 nights in Oct 2025

10/10 Excellent

Rafael Carlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at this resort. The food was amazing with plenty of options. Lots of protein options ( my favorite was the cecina and the T-bone steak ) staff are friendly and extremely helpful and the entertainment was fabulous. I wound highly recommend this resort
Stayed 5 nights in Nov 2025

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Staff were amazing
Stayed 7 nights in Oct 2025