Free water park access, 2 swim-up bars and a free food/drink shopping service are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a facial, a manicure/pedicure and a deep-tissue massage at Náay Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has a free daily manager's reception, shopping on-site and a garden. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Located in Playa del Carmen, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is on the beach. Travellers eager for a bit of culture can stop by Cirque du Soleil Boutique at Vidanta Riviera Maya, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Travelling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as swimming. Visit our Playa del Carmen travel guide
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
What's nearby
Cirque du Soleil Boutique at Vidanta Riviera Maya
8 min drive - 6.7 km
Playa Paraiso Golf Course
8 min drive - 7.1 km
Dr. Alfredo Barrera Marin Botanical Garden
9 min drive - 8.8 km
Sanctuary of Hope and Time Capsule
9 min drive - 8.8 km
Monumento Ruta de los Cenotes
9 min drive - 9.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
31 min drive
Restaurants
El Mar Y Tierra
9 min drive
La Hacienda
11 min drive
Le marché
9 min drive
El Cocotal
6 min drive
Café del Lago
14 min drive
About this property
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
Luxury all-inclusive hotel by the ocean
Free water park access, 2 swim-up bars and a free food/drink shopping service are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a facial, a manicure/pedicure and a deep-tissue massage at Náay Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has a free daily manager's reception, shopping on-site and a garden. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also find perks such as:
An outdoor pool and a children's pool, along with a lazy river, a waterslide and 2 swim-up bars
Free self-parking
Limo/town car service, supervised childcare (surcharge) and a lift
Outdoor furniture, a 24-hour front desk and smoke-free property
Guest reviews speak highly of the family-friendly amenities and helpful staff
Room features
All 280 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished balconies and laptop-friendly workspaces.
Other amenities include:
Changing tables, children's slippers and children's dinnerware
Hypo-allergenic bedding, Frette Italian sheets and memory foam beds
2 bathrooms with rainfall showers and deep-soaking baths
Smart TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and childcare services
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Dancing
Pilates
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.
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Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-007-002510/2025
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive on 2 Nov 2026 start from AU$932, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Self-parking is free at this property.
What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, cooking classes, pilates classes and more.
Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive located?
Nestled on the beach, this Playa del Carmen hotel is within 6 mi (10 km) of Playa Paraiso Golf Course, Sanctuary Pool and Paradise Beach. Nicklaus Design Golf Course and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great food and good services. Please make sure you are aware of the hours of each read they are not open all at the same time. Also, please follow instructions exactly as mentioned on the email for the pickup to get to the right place. The water park is awesome for the kidsz
Everything was perfect. Transportation was a breeze, food was good, customer service 10/10. Only downfall is the beach was full of sargassum but that is normal around this time and out of the resorts hands.
Great stay! This was my family’s second time back and it was just as fun as the first time. The rooms were cleaned twice a day. The staff always went out of their way to assist you.
Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun
Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones.
Staff were all helpful and kind! The facilities were well kept and clean. One of the best trips yet.
Stayed 4 nights in Feb 2026
Verified review
10/10 Excellent
Diego
25 Feb 2026
We had a fantastic experience in this resort. Every single detail is carefully designed to make kids have the time of their lives, and parents . Special applause to the food in all the restaurants (delicious, full of options for all tastes)
In general, the hotel is clean and employees make sure you are enjoying your stay. Rooms are ok. Nothing out of this world. Everything is thinking for the best experience of kids, and obviously that's the reason we chose this hotel. However, food was simply ok. Not to the level of hotel it promotes or the money you pay. The main attraction is the water park, but it was so packed of people coming with a day pass. Food at the water park is not good at all. Drinks are 8/10. The schedule for the restaurants are not convenient due to the lay out of the hotel. I mean, there's no where to have breakfast in the morning in the room building. Nothing open after hours. I'm glad we had this experience, but I don't think we'd coming back again.
Overall, we had a fantastic family vacation at the Nickelodeon Resort Cancun. The resort is beautiful, the rooms were clean and spacious, and the staff was incredibly friendly and attentive. The water park, pools, and character experiences were absolutely worth it—our kids had the time of their lives, and there was always something fun to do.
The standout surprise was the sit-down restaurants. Every meal we had there was excellent, with great service and delicious food. They definitely exceeded our expectations.
The only downside was the buffet. While it offered plenty of variety, the quality and flavor just didn't compare to the à la carte restaurants. It wasn't terrible, but it was the weakest part of an otherwise amazing stay.
Overall, we had an incredible experience and would absolutely recommend the resort to families with young kids. If the buffet were improved, it would easily be a perfect vacation destination.
Some you step into Nickelodeon Resort, you are treated like a VIP. Everyone is so courteous and nice. The hotel is amazing, the rooms are clean, staff is always friendly. Definitely going back!
This hotel has everything. Great adventure water parks, different for all ages, lot of amenities, and loads of lifeguards making sure people are safe. On the evenings there is some nice activity in the area too. And during the days, the Paw Patrol figures are there for free footage with the family, and other great activities during the day too. Just make sure to look on the schedule and decide for what you want to do.
Room is very nice and clean, and as our youngest had his birthday just a few days before we arrived, we got a nice banner on the door with "Happy Birthday" message. Always staff nearby to help.
Restaurants are great, our being the burger restaurant the favorite. The waiter recommended a lot of great dishes through the visits, and the food never disappointed.