Search Tulum Villa Accommodation

"* THIS HOTEL IS NOT ON THE BEACH. Everything about this hotel was amazing!! To be honest, I booked this hotel by mistake, which turned out to be a remarkable stroke of luck—we did not want to leave! The rooms were lovely and clean. The property and grounds were beautiful and lush. Pure tranquility! Staff was excellent. The breakfast was excellent along with the dining staff. All of this, while being centered around a gorgeous cenote. We had never experienced a cenote before and it was magical. While the cenotes surrounding Tulum are beautiful and well worth visiting, we were always eager to return to our hotel cenote for lounging in the sun and impeccable service. A couple of notes, during our stay, the hotel cenote did not have typical “hotel pool hours” so plan accordingly. Also, keep in mind that check out, as policy states, does in fact take 15-20 minutes. Simply my observations. I cannot say enough about how wonderful our stay was at Shabari. Topnotch throughout!! "

"We just checked out today and wanted to give a review, especially after seeing lot of negative reviews. We were contemplating cancelling but decided to come anyways 1) Room service in building 3: after seeing all the terrible reviews, our experience was opposite! When we first checked in and they told us we were in building 3, we thought oh great, here we go. Nope - we ordered room service multiple times through the app, and we always got it ahead of schedule! We ordered at peak times too 2) Theft: We left all our electronics out in the room and had our passports and money and wallet in the safe at all times and had nothing stolen 3) I can’t even tell you how amazing the food was - Jasmine was our favourite, both for the preferred breakfast and supper! We didn’t get sick once and couldn’t believe how amazing the food was 4) We were hearing from others who were in building 1 that they kept getting notes under their door and hounded for the timeshare presentation, but we were in building 3 - they asked us once at check in, we said no, and was never asked again. Nothing under our door. At one point our door didn’t close all the way, so it was slightly opened and we immediately received a courtesy call letting us know. If we didn’t answer, they assumed we were out of the room and were going to close it for us. We were on our way out anyways and when we left, the guard was standing outside our room. Top tier service! "

"What a wonderful small hotel! Friendly and super helpful staff, adorable grounds, clean beach. It really was a perfect spot for a weeks vacation for 2! Thanks Karen, Griselda, Alex, Julio and everyone else!"

"We could see the ocean from our room, but set back behind one set of buildings. You could still hear the sound of the ocean and the music playing in the beach restaurant."

"Good location for park and ruins"

"Jan was the best. He made sure he told me everything I needed to know about my stay. Including any extra things from Expedia. And Edgar was also great as a host and made our dinner for my sister personable and it made her feel special on her birthday. Thank you Jan. Thank you staff. Me, my sister, my brother in law, and my nephew enjoyed it all"

"Yes the ocean was visible from our room. I had paid for the garden veiw, the room wasnt ready and apparently they had some cancelations we were comped. Problem was the two double beds. There is no shuttle offered by the resort. Be aware of the extreem prices up to 300us. Theres an independent taxi service. Down load the indrive app, theres no uber. If you dont use indrive you will pay hundreds in trasportation costs. The waiters are totally unenthusiastic, and way not hardly enyone tips them. "

"Great location. Loved biking around the area. over to the national park and beach there and centro"

"It was beautiful view from the room to the ocean. Staff was friendly Drinks and food inside this hotel was overpriced"