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Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 8 outdoor pools

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

8 outdoor pools, pool cabanas (surcharge), pool umbrellas
Presidential Suite, 1 King Bed | Living area
Reception
Premium bedding, free minibar, in-room safe, individually decorated
Room, 1 King Bed, Nature View | Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$602
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Room, 2 Queen Beds, Resort View, Partial Ocean View

View from room

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

View from room

Family Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

View from room

Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

Bathroom shower

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Nature View

View from room

Family Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View, Partial Ocean View

View from room

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Nature View

View from room

Family Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

View from room

Family Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Partial Ocean View

View from room

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Ground Floor

View from room

Family Room, 2 Queen Beds, Ground Floor

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Partial Ocean View

View from room

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View

View from room

Room, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ocean View

View from room

Family Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774

What's nearby

  • Riviera Maya Golf Club - 7 min drive - 6.3 km
  • Akumal Beach - 8 min drive - 6.8 km
  • Xcacel-Xcacelito Sanctuary - 8 min drive - 8.3 km
  • Xel-Há Park - 11 min drive - 8.7 km
  • Xcacel Beach - 12 min drive - 7.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury eco-certified property near Akumal Beach
Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of free full breakfast, 3 beach bars and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining and sunloungers. Treat yourself to a facial, a body wrap or a body treatment at the on-site spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare and Asian cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; Hilton Tulum Riviera Maya All-Inclusive Resort also has a free daily manager's reception, shopping on-site and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a playground and an arcade/games room.
Additional perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free valet parking
  • ATM/banking services, a banquet hall and a gift shop
  • Luggage storage, a ballroom and wedding services
  • Guest reviews say great things the family-friendly amenities, helpful staff and location
Room features
All 735 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with children's dressing gowns and hairdryers
  • 65-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

All-inclusive room rates at Hilton Tulum Riviera Maya All-Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Handrails in hallways (61 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 18 May 2025 start from AU$601.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Checkout is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?

Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach and Xcacelito Beach. Aktun Chen and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

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Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 973 out of 1782 reviews
Rating 8 - Good. 366 out of 1782 reviews
Rating 6 - Okay. 231 out of 1782 reviews
Rating 4 - Poor. 115 out of 1782 reviews
Rating 2 - Terrible. 97 out of 1782 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel and destination
Stayed 5 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
We were greeted with very kind staff, clean room, excellent food. The property is beautiful and we enjoyed every day!! Definitely coming back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Kimberly M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Great staff and well-kept property grounds and rooms.
Stayed 5 nights in Apr 2025

10/10 Excellent

George JR

Liked: Amenities
It was a great stay! The staff, amenities and all were over the top. Will be coming back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shalini

Liked: Amenities
This hotel was beautiful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara Coleman

Liked: Cleanliness, staff & service, property conditions & facilities
I went for my birthday trip and it was perfect and everything I needed was included
Stayed 4 nights in Apr 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great staff. They go above and beyond for you.
Stayed 6 nights in Apr 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed at the cleanliness of the establishment the staff was great . Overall was a great experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelsie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, good was great, staff was great
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alyssa Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel/resort I’ve ever stayed at. The service was outstanding I was never disappointed throughout our vacation. I would love to come back again it’s such a beautiful property couldn’t ask for a better place to relax and get away with my girlfriend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Fun splash pad for toddlers and kids. Very friendly staff. Great restaurants…We especially loved the hibachi option. The beach access is rocky so I suggest wearing water shoes.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, great selection of restaurants, fun evening shows, lots for the kids to do. The coffee shop is amazing, lots to explore. Would definitely go back again.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food. Clean, fresh rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and amenities are wonderful! Staff is great. I have no complaints. The buffet in main area is best restaurant. Thanks.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kayirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can most definitely say the transportation system around the hotel stands out to me the most. That was until I tried the streak house, food was a 10/10. The resort itself was beautiful. I would definitely visit and recommend family and friends.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience. I liked the location which was really
Stayed 6 nights in Mar 2025

10/10 Excellent

Anna

Liked: Amenities
Great place to stay with family and friends. Very nice pools and beach
Stayed 4 nights in Feb 2025

10/10 Excellent

Fiordaliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay at Hilton, staff were extremely friendly, food was incredible!
Stayed 5 nights in Feb 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the property would offer free shuttles to and from the airport and to and from downtown Tulum to explore outside the hotel grounds. Property is very nice, and family entertainment is good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back for sure!
Stayed 4 nights in Jan 2025