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Maya Tulum by G Hotels

3.5 star property
Travelers find tranquility at this peaceful retreat near Playa Ruinas, where detox wraps and deep-tissue massages complement sunny afternoons by the pool

Choose dates to view prices

Maya Tulum by G Hotels, near Tulum Beach, offers true relaxation. Enjoy the rejuvenating spa, garden views from the terrace, and on-site designer stores. The outdoor pool has comfy sun loungers, and the multilingual staff is praised for their helpful service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Jungle View King

Jungle View King

Jungle View King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool

Jungle View King Bed Minipool

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

8.4 out of 10
Very good
(6 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed Minipool

7.6 out of 10
Good
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Mayan Villa House

Mayan Villa House

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Hairdryer
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Blackout curtains
Premium bedding
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

Ocean View King

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Renovated in 2022
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
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About the area

Located on the beach, Maya Tulum by G Hotels is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Sian Ka'an Biosphere Reserve and Playa Ruinas are two other places to visit that come recommended.
Visit our Tulum travel guideOpens in a new window
Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • SFER IK - 16 min walk - 1.4 km
  • Jaguar Park - 2 min drive - 2.2 km
  • Tulum National Park - 3 min drive - 2.9 km
  • Ven a la Luz Sculpture - 3 min drive - 3.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Maya Tulum - ‬1 min walk
  • ‪Kin Toh - ‬15 min walk
  • ‪La Eufemia - ‬1 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Ukami Jungle - ‬13 min walk

About this property

Maya Tulum by G Hotels

Hotel remodelled in 2022 and located near Tulum Beach
Located close to Playa Ruinas and Tulum National Park, Maya Tulum by G Hotels provides a terrace, designer shops on-site and a garden. Treat yourself to a body treatment, a body scrub or a Swedish massage at Maya Tulum Spa, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), 1 meeting room and concierge services
  • A gift shop, outdoor furniture and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 51 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as safes and minibars.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 500 per stay
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Does Maya Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

Is Maya Tulum by G Hotels pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Maya Tulum by G Hotels?

Self-parking is free at this property.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at Maya Tulum by G Hotels?

Checkout is at noon.

Where is Maya Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km).

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Reviews

Maya Tulum by G Hotels Reviews

7.8

Good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 201 out of 413 reviews
Rating 8 - Good. 80 out of 413 reviews
Rating 6 - Okay. 44 out of 413 reviews
Rating 4 - Poor. 39 out of 413 reviews
Rating 2 - Terrible. 49 out of 413 reviews

Reviews

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing!!!!
Stayed 4 nights in Oct 2025

8/10 Good

Jillian

Liked: Cleanliness, amenities
The rooms are beautiful and just as pictured. The beach was perfect and very quiet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool was amazing; the staff was super friendly but not too much knowledge or the surrounding areas to grab food or entertainment. the A/C was perfect and the king suite with amazing view.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again! Beautiful rooms & great location
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Beach was beautiful! Rooms were clean, staff was friendly and helpful
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The nearby restaurant, located inside de hotel’s facilities, is a nightmare due to noise during evenings and nights.
Stayed 3 nights in Apr 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right beside the ocean, hearing the waves at night, was calming and lovely. And the pool on the beach is perfection.
Stayed 1 night in Feb 2025

4/10 Poor

Tabatha

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Aelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2024

6/10 Okay

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in tulum

Rooms were clean and cool, ,beach furniture was unkept, dirty and some items broken all along property. Breakfast was fresh and service was great at their restaurant highly recommend tostadas de pescado al pastor. The bad issue first day of our stay the water for shower/ toilet was out for 4 hours, later restored but it happened again the following day too. Don’t think will come back since front desk management only said water would be restored with no alternate as a complimentary drink nothing
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, the white sand on the beach in front of the hotel is beautiful, and sunrise on our window was amazing too.
Stayed 1 night in Aug 2024

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

I love it here. My first visit was in 1995 and I continue to love it. It’s so well located and feels wonderful
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very relaxing place.
Stayed 7 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and they gave me an ocean view so it was very beautiful!
Stayed 1 night in Jan 2025

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hut accommodation! Great staff, service and vibe! Did not like seaweed (and odor) in front of the restaurant but staff are working to clean. Would definitely return!!!
Stayed 4 nights in Feb 2025

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Was a nice and beautiful aside from the pungent smell of the bathroom sewer system. Overall, the views were wonderful and it was very relaxing.
Stayed 5 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

A nice beachside resort. units included outdoor space and a hammock. No efforts were taken to clear the huge volume of sargassum which detracted from the beach. Taco restaurant was good. Included breakfast was minimalist, but menu items were generous and well made. Front desk staff was helpful. The crowd was generally younger (20-30s) with a few families. A pleasant getaway!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
i love the location. the beach is stunning.
Stayed 5 nights in Apr 2024

8/10 Good

mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the perfect place to relax
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with the jungle view and a private pool and upon checking in we were immediately upgraded to an ocean front room, private swimming pool right outside our front door with lounge chairs and the beach was literally 10 feet away from the fence on the front of our own private yard. It was an amazing experience, the hotel was fantastic, I don’t have one negative thing to say about the entire stay, the staff and everything were amazing. 5 out of 5 stars
Stayed 8 nights in Apr 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is rustic but charming. Tulum is very expensive to stay and to dine. But the Maya hotel offers some of the most affordable dining options within the property. It’s not very close to the more busy area of Tulum and that’s what I wanted. However, taxis are a rip off, so if you don’t have your own transportation it is a bit far and the roads and side walks of awful. But the hotel is very cool.
Stayed 4 nights in Mar 2025

6/10 Okay

martha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service is very poor,not amability at all from the staff,same at the restaurant except the waitress he was very nice,the hotel is very nice but the experience was terrible at first
Stayed 1 night in Apr 2025