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Playa Esperanza Hotel Tulum

4.0 star property
Travelers enjoy beach cabana relaxation and rejuvenating spa treatments at this Tulum retreat where pristine beaches meet sunny skies

Choose dates to view prices

Playa Esperanza Hotel Tulum offers crystal-clear waters and white sand for a paradise escape. Relax in beach cabanas, book massages, or enjoy the outdoor pool. The upscale property provides free WiFi and helpful staff, balancing relaxation and adventure perfectly.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
The current price is AU$172
includes taxes & fees
21 Jan - 22 Jan

Room options

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

Highlights

Balcony or patio
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View

Cabin, Sea View

Cabin, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Garden View

Cabin, Garden View

Cabin, Garden View

Highlights

Balcony or patio
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

Highlights

Balcony
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Separate bedroom
Private bathroom
Free bottled water
In-room safe
Located on the ground floor
Daily housekeeping
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
In-room safe
Located on the top floor
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
In-room safe
Located on the ground floor
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Highlights

Deck/patio
Separate bedroom
Fan
Private bathroom
Free bottled water
In-room safe
Located on the ground floor
Daily housekeeping
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate bedroom
Fan
Private bathroom
Free bottled water
In-room safe
Located on the top floor
Daily housekeeping
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

Highlights

Separate bedroom
Fan
Private bathroom
Free bottled water
In-room safe
Located on the top floor
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located on the beach, Playa Esperanza Hotel Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Looking to get your feet wet? Snorkelling, windsurfing and fishing adventures can be found near the property.
Visit our Tulum travel guideOpens in a new window
Map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Playa Paraiso - 5 min walk - 0.5 km
  • Las Palmas Public Beach - 5 min walk - 0.5 km
  • Tulum Mayan Ruins - 7 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Carl's Jr. - ‬6 min drive
  • ‪Playa Pescadores - ‬9 min walk
  • ‪Panza Tulum - ‬7 min drive
  • ‪Cinco Playa Paraiso Tulum - ‬1 min walk
  • ‪Villa Pescadores - ‬9 min walk

About this property

Playa Esperanza Hotel Tulum

Upscale hotel near Playa Paraiso
Close to Tulum National Park and Tulum Mayan Ruins, Playa Esperanza Hotel Tulum provides amenities such as a restaurant. With a beachfront location, free beach cabanas and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a free beach club on-site
  • Luggage storage, beach towels and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Playa Esperanza Hotel Tulum include comforts such as safes and free bottled water.

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Alito Tulum Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-007-006565

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Frequently asked questions

Does Playa Esperanza Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Esperanza Hotel Tulum ?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Playa Esperanza Hotel Tulum on 21 Jan 2026 start from AU$171.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Esperanza Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Esperanza Hotel Tulum ?

Self-parking is free at this property.

What time is check-in at Playa Esperanza Hotel Tulum ?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Playa Esperanza Hotel Tulum ?

Checkout is at noon.

Where is Playa Esperanza Hotel Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of Jaguar Park and Playa Paraiso. Tulum Mayan Ruins and Tulum National Park are also within 1 mile (2 km).

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Reviews

Playa Esperanza Hotel Tulum Reviews

9.2

Wonderful

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 99 out of 134 reviews
Rating 8 - Good. 17 out of 134 reviews
Rating 6 - Okay. 12 out of 134 reviews
Rating 4 - Poor. 3 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and you can hear the waves from the ocean
Stayed 1 night in Dec 2025

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great !! I got more than what I bargain for , very attentive staff that are willing to serve you and guide you in the right direction .Room was clean and maintained everyday of my stay , beach front did not disappointed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
Stayed 4 nights in Oct 2025

10/10 Excellent

Habiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay. We will definitely come back. Staffs are very nice. Beach view from the room was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Azzy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
Stayed 1 night in Jun 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quiet - rustic and authentic! The perfect place to a relaxing and true Mexican vibe! The views are gorgeous!
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
Stayed 5 nights in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach beautiful sunrise!! Kept our luggage for the day great service
Stayed 1 night in Nov 2024

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Maika

Liked: Staff & service, property conditions & facilities
Beautiful hotel, away from all the touristy craziness on the Tulum coast line even though there were many other smaller/ eco-conscious hotels nearby. Staffs working at the property were all working so hard, I was impressed with the level of effort each of them put in to keep the property beautiful for the guests. I saw that they were actually paying close attention on the Turtle nests on the beach, taking pictures and keeping track of the nest conditions etc in early mornings before many guests wake up. While we absolutely loved our stay at this hotel and would come back in the future, I have to note that the pictures
Stayed 4 nights in Jul 2025

8/10 Good

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and it was a pleasure. friendly kind staff and beautiful views
Stayed 2 nights in Dec 2023

4/10 Poor

kris

Disliked: Amenities, property conditions & facilities
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
Stayed 1 night in Nov 2024

10/10 Excellent

Deany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Felt very welcome
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
Stayed 2 nights in Nov 2023

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Stayed 3 nights in May 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Playa Esperanza provided exactly what we wanted

What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stayed 8 nights in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly the hotel we needed

My husband and I had such a unique and wonderful experience here. Yes, our room had no TV or AC, yet it was exactly what we needed - pure peace and relaxation. We booked the ground floor sea front room so we had the beach just steps away. The sound of the waves were soothing and waking up to the sunrise right in front of your room was priceless. We didn't wear shoes once while there since there are a bunch of restaurants within walking distance on the beach side - so we had no need to leave the hotel. We were even able to walk to the Tulum ruins from the beach.
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a gorgeous place, on a paradisiacal beach in the middle of the jungle. The staff is very nice and friendly and Daniels is always ready to give you valuable advice and help you if you need it. The restaurants are excellent, very good cocktails and delicious dishes. The ruins of Tulum can be reached by a nice walk of about two kilometres along the beach. You can fall asleep with the sound of the sea. highly recommended
Stayed 1 night in Nov 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
Stayed 2 nights in Nov 2024