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"They resolve the air conditioning problem by giving us a larger beautiful suite "

"Everything was grate"

"This is a beautiful place to stay!! The staff went above and beyond to make our stay perfect."

"Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends."

"This place was amazing! The staff was very helpful and accommodating. 5 stars all the way around! I can’t say enough good things about this property. We will definitely be coming back. "

"Staff are very friendly and attentive, the mini bar was always well stocked, and the housekeeping went above and beyond to make our room tidy and clean everyday! The Spa was a definite highlight! Some of the best treatments I've ever had, I highly reccomended the Mayan Massage Experience! This was our first all inclusive experience, and I dont think it will be our last!"

"I spent my time in the beautiful Caribbean Sea at the adult only area. There were plenty of lounge chairs and close enough to the poolside bar. In conversation with another fellow traveler, he mentioned the buffet at Siam Kaan, which was just amazing. The area is also adult only, the buffet is smaller, but the selection was superb."

"The property is definitely rustic, but it's great if you don't mind that. Great beach views, great staff. We loved it. Wish there was more beach seating"

"Everything Excellent, Enjoy."