Top Hotels Near Hekab Be Biblioteca in Akumal from AU$87

"Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons of staff there, many idling together and chatting and nearly a full contact sport to get coffee, water and a place setting. Buffet staff are an organizational disaster. Grounds are nice. Rooms large and nice. Maid service spotty. No one seemed to notice a drawer in my room had completely come off. So some nice things but you likely can do better for the price."

"Best resort !"

"This property is cross-listed from VRBO and inaccurately shows the location as a 2-minute walk to Akumal Beach. It is close to Kaya beach about 6 km away. "

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed for 6 nights and everything was great! Cleaning and pool maintenance staff was fantastic and Rhett the property manager gave us lots of great advice on where to, where to eat etc. Thank Rhett. Was a pleasure meeting you. The backyard pool area is like an oasis. Beautiful pool and a great bonus was the hot tub. My girlfriend and I loved it. Restaurants in the area are very good. We rented a golf cart to make it easy to get around Akumal village but it is walkable. You can eat everything from pizza and burgers to fine dining steaks seafood and Italian. The house is very well appointed. We ate out half of the time and cooked our own meals the other half. If you want to do that just stop at one of the grocery stores on the way - food is all you need! The bbq and kitchen appliances including an espresso maker are all there for your own use. There is a separate casita in the backyard which would be great for another couple or kids. Overall it was a great experience. I’ve been to riviera maya many many times but always at a resort. I preferred the flexibility of renting the house. Eat what and when you want, mot have watered down alcohol etc. Had a great time. Mucho gracias! Booking is very easy and very professional, everything you need to know is emailed to you. Thank you to the whole Akumal Villas team. I will definitely be contacting you again."

"Expedia and Hotel did not refund me the advance payment of the stay. Not even when I contact in advance and explained I was not able could not arrive on time due to broken leg and also issues with Visa... I just wanted and asked to be reschedule... instead, I got no support and no empathy from Expedia first and lastly from the Hotel Akumal... INACEPTABLE treatment to customers."

"This home was a home away from home in it's comfort! The house flows nicely, views are unbelievable, it's really clean and the beds are comfy.Very communicative and helpful. Above and beyond!Walkable to both bays plus the lagoon and lots of shops and delicious food.You will want a car to go much father but it's not bad driving and there are so many things to see and experience is worth it.You can be close to so many exciting things but in a smaller less busy place.Would absolutely recommend you check out their home!And don't forget to walk 5 min away and snorkel with the turtles. Unforgettable!"

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Villa Seagate was the perfect location for our three-generation family vacation. From the initial booking to our final exit, the experience could not have been better. The concierge service answered all our questions and was super helpful. The location could not have been better. It was walking distance to everything, from the pueblo, to the colectivo, to the beach, to plenty of restaurants and shopping.Upon arrival, Scott provided a welcoming space. The bedrooms, living area, kitchen were beyond our expectations. The bedrooms where spacious with plenty of room for our clothes, and belongings. Every bed was comfortable. Each bathrooms was also spacious. The living areas had plenty of seating, light, air, and were beautifully decorated with minimal knick knacks - important in the presents of small children! The kitchen was outstanding. All the pots and pans we needed, plus plenty of dishes. the stove and fridge were huge! It was nice to have those little extras, like paper towel, napkins and tin foil. And to mention the coffee bar! A great touch. Outside, the grounds were immaculate, the pool pristine. There were so many places to just sit outside, relax, take in the beautiful surroundings, watch the sunrise, the sunset, or just listen to the birds. Of special note are Pedro and Quetti, who were so meticulous, and respectful with their housekeeping and grounds maintenance. They were diligent without being intrusive. While our family of 10 tried to stay tidy, Pedro and Quetti kept everything sparkling.Thank you for helping us make a vacation that we will all remember for years to come."

"Clean rooms, host was descriptive and responsive. Pool was very nice. Loved the back patio. Will definitely be back!"

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a fabulous visit at Casa Dos Palmas. The home is comfortable, beautiful and quiet. The views and landscaping are gorgeous. The chef prepares sumptuous meals which are served gracefully. The caretaking is fantastic. One can find sun or shade at all times. A lovely stroll into "town" and the lovely sandy beach. Such a relaxing and beautiful way to spend a week!"