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"This is a beautiful place. The staff is helpful and friendly. The rooms are beautiful- it’s just a gorgeous place. We took a kayak out into the lagoon and visited a cenote and then had a swim. The food in the restaurant is delicious. It was a very short stay but we will definitely be back. Absolutely loved it. "

"Mi experiencia en Mía Bacalar fue espectacular. Bellísima hotel y altamente recomendado. El personal es muy amable y se encargaron de hacernos sentir especiales. "

"I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5. "

"Absolutely love"

"I loved the staff, the property very beautiful. One thing I would suggest is to add a Television at the bar area. For sports fans staying there and enjoying a game . "

"Rooms very clean and staff friendly "

"From the moment we stepped foot on the property, it felt like home. Premium but with nature. The perfect blend. The staff were fantastic. The services perfect. The cabin was amazing, the bed was incredibly comfortable as were the sheets and pillows. The outdoor shower was sooooo nice, amazing water pressure. The whole package was great, only wish we had chosen to stay at lease one or two more days and spend more time on property instead of doing activities. Highly recommend and we will be back for another visit for sure. "

"The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking. "

"Excellent place to stay, clean and spacious room, staff very friendly but the most remarkable thing is that we left the safe box open with our valuables, passports and cash before they clean the room and everything was there, when we returned, nothing was missing 😀 and the place is amazing the lake 3 minutes away from our room. "