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"The management were excellent. No request was refused. All staff understood English and my broken Indonesian. My husbands birthday was during our stay and we were surprised by the most wonderful chocolate cake. Thank you so much ❤️"

"Hotel dg lokasi yg tepat , dekat mall, dekat pantai dan rata rata semua karyawan sangat baik melayani kita..next pingin menginap kembali ....hanya parkir di basemen pada saat mall tutup yg susah masuk karena tdk ada petugas yg mengatur agar mobil kita bisa masuk."

"We stayed here for 5 nights over NYE and had the most amazing time! Staff are all very friendly and accommodating. They provided the best service and have adapted well to new restrictions due to covid-19. The villas are stunning and have all of the essentials. The food was great and served in a timely ..."

"stayed two nights. first night, some water leaked from the ceiling and the aircondition made the entire room damp. changed room for second night and there was no warm water in the evening."

"It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our ..."