Hard Rock Hotel Bali - CHSE Certified

Photo gallery for Hard Rock Hotel Bali - CHSE Certified

Primary image
Pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Overview of Hard Rock Hotel Bali - CHSE Certified

Hard Rock Hotel Bali - CHSE Certified

5.0 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach2 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)23 min drive
  • Popular LocationSanur Beach34 min drive
  • Popular LocationNusa Dua Beach34 min drive

Choose dates to view prices

About this area

Kuta

Hard Rock Hotel Bali - CHSE Certified is located in Downtown Kuta, a neighbourhood in Kuta, and is in the entertainment district and near the beach. Shoppers can visit Kuta Square, while everyone can enjoy the natural beauty of Kuta Beach and Legian Beach. Travelling with kids? Consider Waterbom Bali and Circus Waterpark.

What's nearby

  • Kuta Beach - 2 min walk
  • Kuta Square - 6 min walk
  • Kuta Art Market - 6 min walk
  • Sanur Beach - 34 min drive
  • Nusa Dua Beach - 34 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 23 min drive

Restaurants

  • Sandbar Restaurant - 2 min walk
  • Pronto Pizza - 3 min walk
  • Jamie's Italian - 3 min walk
  • Starbucks - 4 min walk
  • Feast - 5 min walk

About this property

Hard Rock Hotel Bali - CHSE Certified

Beach spa retreat, walking distance from Kuta Square
Catch some rays at the nearby beach or spend the day relaxing at Hard Rock Hotel Bali - CHSE Certified's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 418 rooms feature thoughtful touches such as espresso makers and bathrobes, plus in-room free WiFi and LED TVs with satellite channels. Guests will also find 24-hour room service, minibars and rainfall showerheads.
Hard Rock Hotel Bali - CHSE Certified offers 418 air-conditioned accommodations with minibars and espresso makers. 42-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

A children's pool and a spa tub are on site. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Karaoke
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Swimming pool

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Jamie Oliver Kitchen
  • Starz Diner
  • Splash Bistro
  • Hard Rock Cafe

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2250000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1125000 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the fitness facility without adult supervision
Guests under 17 years old are not allowed in the fitness facility

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta
Hard Rock Hotel Bali
Hard Rock Bali Chse Certified
Hard Rock Hotel Bali CHSE Certified
Hard Rock Hotel Bali - CHSE Certified Kuta

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 382 out of 990 reviews
5 - Excellent 39%
Rating 4 - Good. 383 out of 990 reviews
4 - Good 39%
Rating 3 - Okay. 150 out of 990 reviews
3 - Okay 15%
Rating 2 - Poor. 58 out of 990 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 990 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, definitely lots to do. One complaint the AC was hard to adjust, it was 19c in our room the entire time
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for holiday with family
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
This trip is amazing. As teens, my son and daughter are so happy to be able to stay in a rock hotel. The room aircon of the twin is not working properly so we were moved to other rooms with better view. Thanks for the prompt action. Will stay again if we travel to Bali.
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love to stay again
This is my 2nd time staying here. This time, We’re four adults staying for 4 nights. It was raining for the first day. Were able to drink at center stage and having dinner at the cafe on the last night. Buy t-shirt of hotel shop for collection. Which apparently different from the cafe shop.
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location right across the street from the beaches and in walking distance to the shops.
Stayed 4 nights in Apr 2019