Griya Santrian

The actual resort was great, great location and our room was well place near the pool. We paid $220.00 per night with no breakfast and our expectation of our room and service of the room was very disappointing. The bed was placed right up against the bathroom wall which meant that you had to crawl down the bed to get in or out of the bed. When I was younger this would not have been a problem however now in my sixties and with a recent full knee replacement this is not possible. My husband is 77 so it was not an option to change sides. We advised reception and they did come down and move the bed but the gap was only 6 inches so still uncomfortable. We didn't bother ask to change rooms as other rooms would probably have been the same or in a crappy location. Everyday we had to ask for towels even after the room had just been serviced, on one occasion silly me had a shower forgetting to check for a towel, my husband went to reception to get one only be told one would be brought down immediately. ONE HOUR later 2 towels arrived still hot from the dryer. Over 30 plus years of travelling to Bali and staying 2 stars to 5 star, this was the worst for the price, if I was staying 2 star I could laugh about it but $220.00 a night this was unacceptable. A real shame as we loved the resort and location, will I go again unlikely as my trust has gone out the window. This was also our first stay in Sanur and it has put us off going again.

Great location on Sanur Beach walk and close to Hardy's