Sri Phala Resort & Villa - CHSE Certified

Photo gallery for Sri Phala Resort & Villa - CHSE Certified

Primary image
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Minibar, blackout curtains, soundproofing, iron/ironing board

Overview of Sri Phala Resort & Villa - CHSE Certified

VIP Access

Sri Phala Resort & Villa - CHSE Certified

3.5 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Jl. By Pass Ngurah Rai No. 35, Denpasar, Bali, 80228

Explore the area

  • AirportDenpasar (DPS-Ngurah Rai Intl.)30 min drive
  • Popular LocationLegian Beach35 min drive
  • Popular LocationKuta Beach36 min drive
  • Popular LocationUbud Monkey Forest51 min drive

Choose dates to view prices

About this area

Denpasar

Located in Denpasar, Sri Phala Resort & Villa - CHSE Certified is near the beach. The area's natural beauty can be seen at Sanur Beach and Kuta Beach. Travelling with kids? Consider Bali Orchid Garden and Waterbom Bali. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
Visit our Denpasar travel guideOpens in a new window
Map

What's nearby

  • Matahari Terbit Beach - 7 min walk
  • Bali Beach Golf Course - 14 min walk
  • Legian Beach - 35 min drive
  • Kuta Beach - 36 min drive
  • Ubud Monkey Forest - 51 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 30 min drive

Restaurants

  • In the bowl - 3 min walk
  • Warung Mak Beng - 5 min walk
  • Warung Sunrise - 6 min walk
  • Pizza Hut - 16 min walk
  • Warung Doner Kebab - 16 min walk

About this property

Sri Phala Resort & Villa - CHSE Certified

Family-friendly hotel with 2 outdoor pools and full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free cruise terminal shuttle. Other amenities include a bar/lounge, a coffee shop/cafe and massage/treatment rooms. All 41 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies, fridges and LED TVs.
Sri Phala Resort & Villa - CHSE Certified offers 41 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to furnished balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Denpasar hotel provides complimentary wireless Internet access. 24-inch LED televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sri Phala Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 500 meters
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Restaurants on site

  • Sri Bhoga

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • 24-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

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Family-friendly
Family-friendly
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 24 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Phala Resort
Sri Phala
Sri Phala Resort
Sri Phala Resort & Villa
Sri Phala Resort & Villa Sanur
Sri Phala Villa
Sri Phala Villa Sanur
Sri Phala Boutique Hotel
Sri Phala Hotel
Sri Phala Resort & Villa Hotel Sanur
Sri Phala Resort & Villa Sanur, Bali
Sri Phala Resort And Villa
Sri Phala Resort Villa Denpasar
Sri Phala Resort Villa
Sri Phala Villa Denpasar

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 129 out of 336 reviews
5 - Excellent 38%
Rating 4 - Good. 137 out of 336 reviews
4 - Good 41%
Rating 3 - Okay. 55 out of 336 reviews
3 - Okay 16%
Rating 2 - Poor. 10 out of 336 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 336 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sri Phala - amazing staff.
Such wonderful customer service - everyone was so pleasant and friendly. We received an upgrade to a villa when we informed the front desk staff (and Gusti, the resort manager) that there were issues with the air-con’s in our two booked rooms. The villa was great: nice and spacious, overlooking the pool. It’s an easy, short walk out the back gate and down the road a little way to reach the lovely Sanur Beach (heaps of eateries and stalls along the walkway connecting right to Sanur CBD). We loved our stay - thank you so very much for having us!
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Liked: Staff & service, amenities
Staff are lovely and pool is nice. The room was too dark and the bathroom very smelly. Other than that it's very nice for the price.
Stayed 3 nights in Feb 2020

2/5 Poor

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jan 2020