Top Hotels Near Gran Puerto Pier in Cancun from AU$49

"room was fine... not fancy, but just sleep there. AC was broken but taken care of once notified. HATE the check in sales pitch and only one person checking in all the vacation website people"

"The pool and patio were lovely with plenty of lounges. the staff was EXTREMELY helpful. Quiet location, safe close to everything."

"The room is always clean. The cleaning staff/wait staff/ front desk/ security/ bellboys are friendly and approachable. The pool always has fresh water and minimal chlorine in it. It is family-friendly, my son has special needs and we stay here for 6 days. I feel safe around the staff and patrons in here. I definitely highly recommend this place. 🌟🌟🌟🌟🌟"

"Yes"

"The place was very outdated. It was clean. The staff was nice. It had the smallest buffet I have ever seen . We did not starve but it was not good. Need to spend an extra dollar and go somewhere different. "

"Room and view was good. Food was terrible. Service was mediocre. Lots of winers, people complained about every little thing. No music around pool. So we had a little Bluetooth speaker (that we bought from the onsite gift store) we used by the pool, not even loud, people complained. We had a group of 10, 2 of them got up from their pool chairs to get a drink, another couple tried taking there seats, they flipped out and went and cried to staff that we were hogging chairs and it “wasn’t "

"The pool and beach are great. There are definite hiccups in terms of service - for example not putting a second roll of toilet paper etc. And there is no heat if needed at night. Can be quite windy. "

"Eduardo and Ricardo are excellent hosts and are always keen to make your stay as pleasant as possible. We actually rebooked for 2027 before we even left. "

"Air conditioning cost extra, I think 100 pesos. Room was clean enough "