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Cancun Bay All Inclusive Hotel
3.5 star property

Beach spa retreat, walking distance from Turtle Beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Cancun Bay All Inclusive Hotel

Photo gallery for Cancun Bay All Inclusive Hotel

2 outdoor pools, pool loungers
Exterior
Standard Room | View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of Cancun Bay All Inclusive Hotel

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Spa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is AU$399
Price available on 29/4/2024

Check out the area

Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationTurtle Beach3 min walk
  • Popular LocationLangosta Beach20 min walk
  • Popular LocationTortuga Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
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Room options

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 4

View all photos for Family Suite (3 Bedrooms with dining room)

Family Suite (3 Bedrooms with dining room)

Family Suite (3 Bedrooms with dining room)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
3 bedrooms
  • 95 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | View from room

Junior Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
2 bedrooms
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4

Similar properties

Junior Studio Suite, Hot Tub, Ocean View
Occidental Costa Cancún All Inclusive
Pool
All-inclusive
Spa
Parking included
7.8 out of 10, Good, (2503)
The price is AU$1,032
for 1 night
includes taxes & fees
3 May - 4 May
Occidental Costa Cancún All Inclusive

About the area

Cancun

Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighbourhood in Cancun. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle Beach and Langosta Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Turtle Beach - 3 min walk
  • Las Perlas Beach - 9 min walk
  • Langosta Beach - 20 min walk
  • Puerto Cancun Marina Town Center - 2 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Restaurant Gaviota - 11 min walk
  • Cancun Mexico - 1 min walk
  • Sirenas Raw Bar - 11 min walk
  • Los Chachalacos - 10 min walk
  • Las Hijas de la Tostada - 4 min walk

About this property

Cancun Bay All Inclusive Hotel

All-inclusive family-friendly hotel located in Zona Hotelera
Near Turtle Beach and Langosta Beach, Cancun Bay All Inclusive Hotel provides a free breakfast buffet, an airport shuttle and a swim-up bar. This hotel is a great place to bask in the sun with a white sand beach, a beach bar and beach massages. Indulge in a massage, a body treatment and aromatherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a poolside bar and a corner/local shop.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a lift and beach towels
  • A ballroom, a porter/bellboy and a front desk safe
  • Guest reviews give good marks for the family-friendly amenities, bar and breakfast
Room features
All 132 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as sound-insulated walls and minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Faisan
  • Jacuzzi Bar
  • Pina Colada
  • Sushi Bar
  • Trattoria

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,970 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Beaux Arts architecture
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 29 Apr 2024 start from AU$391.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Bay All Inclusive Hotel?

Self-parking is free at this property.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Cancun Bay All Inclusive Hotel?

Checkout is at noon. Late checkout is available for USD 10 (subject to availability).

Does Cancun Bay All Inclusive Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes and more.

Where is Cancun Bay All Inclusive Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Turtle Beach and Langosta Beach. Tortuga Beach is 1.9 mi (3.1 km) away.

Cancun Bay All Inclusive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1008 reviews" "
Rating 8 - Good. 261 out of 1008 reviews" "
Rating 6 - Okay. 153 out of 1008 reviews" "
Rating 4 - Poor. 79 out of 1008 reviews" "
Rating 2 - Terrible. 85 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay in 10 months. I was so happy to see to see some of the same employees as last time. The food is so good, as fresh as you can get and varied. I honestly will not stay somewhere else and I have stayed at some beautiful resorts in Cancun. Every single thing was perfection and am already planning to go back in two or three months. My husband loves it here and he is a tough customer to please!
Stayed 4 nights in Apr 2024

6/10 Okay

Susan Jean, Billings

Travelled with partner
Small resort on hotel zone. Very close to marinas. You must make a reservation to eat at specialty restaurants. Very laid back and a relaxing place to stay.
Stayed 7 nights in Apr 2024

10/10 Excellent

Saba

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Entertainment staff were great and kept my kids occupied during the days with beach volleyball, soccer and other games. Food was ok…buffet got boring with the same items all the time. Sushi was was the best part! It’s a very entry level resort. If you’re looking for a budget friendly resort, I would recommend coming here!
Stayed 6 nights in Apr 2024

8/10 Good

chad

Travelled with partner
Liked: Cleanliness, staff & service
Great property for the price! Buffet food is often very cold. The food heaters do not keep food warm and need updating. Also coffee and napkins are not easily available. Pool food is great, sushi is great, the pool area is awesome. Reservations for special dinner nights are a joke. Food items for Saturday Italian night was the same as the buffet. Pizza oven broke and it took an hour to get alfredo. Very unorganized and I would get rid of special nights immediately. Spend money on the buffett and you have an awesome establishment. Love the waiters. Strong staff. CE
Stayed 2 nights in Apr 2024

2/10 Terrible

Alexa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has got to be the worst resort in the zone. The pools close at 6, the bar closes at 11. The pools are always so cold the only people using them are children. The food is almost inedible, it's not kept at safe temperatures on the buffet. There's maybe 4 total "hot" food options and the rest is soggy, brown salad or apples sitting in brown water. The fruit juice they serve is simply blended up left over fruit from the buffet, seeds and all. The rooms is tiny, can't pass by a single person without having to go all the way to the back or front. There's nothing to eat from 10am-12pm and again from 3-6 pm. The alcohol doesn't start until 11 am and is bottom shelf unless you fork over an additional $55 USD per day. You don't get to see the sunrise or sunset, it's blocked by either trees and the road or other buildings. You can hear the road all night, and people's screaming children due to the no insulation on the door; the front door that bugs and lizards will absolutely be crawling into. They try to sell you a timeshare by trapping you in a "90" minute presentation at their sister hotel across the entire hotel zone from the resort. They don't listen to complains and pretend they don't speak English, even if you had an entire conversation the day before. The wifi only works occasionally. This place is honestly horrible, please for your sanity read and believe all these 1 star reviews at this horrible resort
Stayed 5 nights in Apr 2024

10/10 Excellent

AMBER

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very pleased with our stay. It’s a simple small scale resort at the top of the hotel zone. Less frills then some other resorts but for the money, we had amazing food, drinks, and a clean room. Will definitely be back!
Stayed 4 nights in Apr 2024

10/10 Excellent

inderjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was my first trip to Cancun with family and it was awesome. Fun and activities.
Stayed 6 nights in Apr 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and nice! The place is clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Orlando Ido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quiet location and staff are very friendly and accommodating.
Stayed 3 nights in Apr 2024