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Pachamaya Holistic Wellness & Spa - Adults Only

4.0 star property
Travelers can find relaxation through yoga classes and spa tubs after a round on the nearby 18-hole golf course, or enjoy local cuisine in garden surroundings

Choose dates to view prices

Downtown Cancun's Pachamaya Suites, Wellness Spa, Retreats offers a complete escape with an 18-hole golf course, Thai massage, and aromatherapy. Enjoy Chamana restaurant, an art gallery, designer stores, and an outdoor pool with complimentary cabanas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Air-conditioning
The current price is AU$97
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

This property welcomes adults only

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 500 per person
  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Pachamaya Holistic Wellness & Spa - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Pachamaya Holistic Wellness & Spa - Adults Only?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Pachamaya Holistic Wellness & Spa - Adults Only on 26 May 2026 start from AU$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pachamaya Holistic Wellness & Spa - Adults Only pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking at Pachamaya Holistic Wellness & Spa - Adults Only?

Self-parking is free at this property.

What time is check-in at Pachamaya Holistic Wellness & Spa - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Pachamaya Holistic Wellness & Spa - Adults Only?

Checkout is at noon.

Does Pachamaya Holistic Wellness & Spa - Adults Only provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 750 per vehicle applies.

Where is Pachamaya Holistic Wellness & Spa - Adults Only located?

Located in Downtown Cancun, this spa hotel is within 1 mile (2 km) of Benito Juarez Municipal Building and Puerto Cancun Marina Town Center. Las Palapas Park and Mercado 23 are also within 15 minutes.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 105 out of 152 reviews
Rating 8 - Good. 29 out of 152 reviews
Rating 6 - Okay. 7 out of 152 reviews
Rating 4 - Poor. 6 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

Reviews

Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Great location with several restaurants in walking distance.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Todd M

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place located close to Cancun central, staff were awesome. Very little amenities, they should put fridges in rooms considering the do not have any food service available.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Edelmiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything was excellent: the facilities, cleanliness, location, everything was perfect.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Super friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely big room and comfortable bed. We slept really well here. Staff were super friendly. There were lots of great cafes and restaurants nearby for breakfast and dinner and a supermarket. The ADO bus station is a 5 minute walk away too. We used the pool but didn’t take part in any of the yoga or wellbeing options. We did eat breakfast in the adjoining restaurant but found there were other better options nearby at a more reasonable price.
Bedroom
Bed
Bathroom detail
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
The people that work there make everyone feel.special.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
This host was amazing and very accommodating.The room and facilities were exemplary. We did a yoga class with them and had a great experience
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
Very kind and welcoming staff. The connected restaurant is amazing. Very relaxing atmosphere and close to the bus station.
The restaurant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this stay/ room/ staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and very helpful when my flight was delayed and that I arrived late. The room was as shown in the pictures and clean. Hot water in the shower. I didn’t use the swimming pool nor the spa amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Byanka Florius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

ifueko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience and staff.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again.
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and the facilities. Excellent!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and private. Great for zen and relaxation!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

BIK FUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs in front desk are super friendly and helpful. Air conditioning is good. It will be good if the hot water switch marked.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant.
Stayed 11 nights in Jan 2025
Verified

8/10 Good

Normand

Liked: Amenities
The room was goof quality/price
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pachamaya Palace

This property is by far the best place to stay in downtown Cancun. I can't say enough 'Great things' about this "Wonderful Place". It's been "Truly a Gift" for me.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY HANDS DOWN IF YIU ARE LOOKING FOR A PEACEFUL PLACE A TEN MINUTE WALK TO A BEAUTIFUL MALL IN A VERY VERY BEAUTIFUL AREA IF CANCUN AND FIVE MINUTES FROM DOWNTOWN. THE HOTEL ITSELF WAS INCREDIBLY CLEAN AND THE STAFF WERE GENUINELY KIND!
Stayed 5 nights in Oct 2024