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Overview of Adhara Hacienda Cancun

Photo gallery

LCD TV
Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Terrace/patio
View from Room

Adhara Hacienda Cancun

3 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSéptimo Día Adventist Church10 min walk
    Popular LocationMercado 2310 min walk
    Popular LocationBenito Juarez Municipal Building11 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

Choose dates to view prices

  • Room Executive Floor

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom Executive Floor
  • Standard Room

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room

About this area

Cancun

Located in Cancun, Adhara Hacienda Cancun is in the city centre and near the beach. Travellers who have shopping on the agenda can visit Mercado 23 and Market 28, while those looking for another kind of activity may want to explore Puerto Cancun Golf Course. Travelling with kids? Don't miss Dolphin Discovery and Garrafon Natural Reef Park. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Séptimo Día Adventist Church - 10 min walk
  • Mercado 23 - 10 min walk
  • Benito Juarez Municipal Building - 11 min walk
  • Cristo Rey Church - 13 min walk
  • Las Palapas Park - 15 min walk

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • El Alhena — 1 min walk
  • El Campanario — 1 min walk
  • Coapenitos - 3 min walk
  • El Pescado Ciego - 8 min walk
  • El Tigre y El Toro - 8 min walk
View map

About this property

Adhara Hacienda Cancun

Family-friendly Cancun hotel in Downtown Cancun, near Mercado 23
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 174 rooms offer free WiFi, room service (during limited hours) and LCD TVs with cable channels. Other amenities available to guests include coffee/tea makers, free bottled water and hairdryers.
Adhara Hacienda Cancun offers 174 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 220-220 for adults and MXN 220-220 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MXN 180 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 220 and MXN 220 for adults, and MXN 220 and MXN 220 for children (approximately)
  • Rollaway bed fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Can I cancel my reservation for free at Adhara Hacienda Cancun and receive a full refund?
Yes, Adhara Hacienda Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Adhara Hacienda Cancun cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Adhara Hacienda Cancun?
As of 19 Jan. 2021, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on 26 Jan. 2021 start from AU$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Adhara Hacienda Cancun have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Adhara Hacienda Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Adhara Hacienda Cancun?
Self-parking is free at this property.
What time is check-in at Adhara Hacienda Cancun?
Check-in is from 3 PM - 6 PM.
What time is check-out at Adhara Hacienda Cancun?
Checkout is at 1 PM.
Does Adhara Hacienda Cancun provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Adhara Hacienda Cancun located?
This family-friendly Cancun hotel is located near the airport, within a 15-minute walk of Mercado 23, Benito Juarez Municipal Building and Las Palapas Park. Puerto Cancun Golf Course and Market 28 are also within 1 mi (2 km).
4.0
Very good
Rating 5 - Excellent. 182 out of 527 reviews
5 - Excellent 35%
Rating 4 - Good. 211 out of 527 reviews
4 - Good 40%
Rating 3 - Okay. 94 out of 527 reviews
3 - Okay 18%
Rating 2 - Poor. 27 out of 527 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 527 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Great service
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The only thing that need improvement was the dinner selections.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good location for me as I was travelling to Playa de Carmen. Friendly staff, clean rooms. It’s my second time I have stayed there, and both times it’s been good.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place. Price of breakfast high
Stayed 4 nights in Feb 2020

3/5 Okay

Just ok....
The hotel in general was okay what disappointed me was the clarity regarding the breakfast buffet. When I checked in I was given a wristband and told 'this is for the breakfast buffet' so the next morning I went down and had breakfast to then be told I had to pay. After speaking with the front desk they clarified that my 'color' band didn't include breakfast. I stated the other hotel clerk (who was standing next to us) told me it was for the buffet.....she said nothing and I was tired of dealing with it, so I paid. It wasn't about the cost,it was that I was told it was and they didn't recognize their error in communication. My question is 'why put an uncomfortable wristband on a guest to signify they have to pay....just don't give them anything, no confusion.
Stayed 1 night in Dec 2019

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