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Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
Lobby sitting area
Exterior
Two Bedroom Ocean Front | View from room
Exterior

Popular amenities

  • Bar
  • Breakfast available
  • All-inclusive
  • Room service
The current price is AU$293
includes taxes & fees
30 Aug - 31 Aug

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Room options

Check availability for these dates

Tonight

July 31 - Aug 1
Check availability for tonight July 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom

1 bedroom, premium bedding, down duvets, minibar

One Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse

Two Bedroom Penthouse

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View

1 bedroom, premium bedding, down duvets, minibar

One Bedroom Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom

1 bedroom, premium bedding, down duvets, minibar

Two Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

8.6 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front

Three Bedroom Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe 2 Queen Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft

Three Bedroom Loft

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front

Two Bedroom Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed
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About the area

Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Beach - 13 min walk - 1.1 km
  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Playa Mujeres Golf Club - 4 min drive - 3.9 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Luxury family-friendly resort near Ultramar Ferry Puerto Juárez
At Villa del Palmar Cancun Luxury Beach Resort & Spa, you can look forward to an adjacent golf course, a beach bar and a poolside bar. With a white sand beach, beach massages and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a sports massage, a body scrub and aromatherapy at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers fitness classes and yoga classes; other things to do include beach yoga, kayaking and beach volleyball. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
You'll also enjoy perks such as:
  • 5 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and supervised childcare (surcharge)
  • Tour/ticket information, multilingual staff and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 415 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished balconies and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Rainfall showers, baths or showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, toaster ovens and childcare services

All-inclusive details

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Exterior

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
8.8 out of 10, Excellent, 1,565 reviews
The price is AU$667
includes taxes & fees
15 Aug - 16 Aug
Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davinos
  • La Casona
  • Legend
  • Zama

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on 30 Aug 2025 start from AU$286.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villa del Palmar Cancun Luxury Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Villa del Palmar Cancun Luxury Beach Resort & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Some rate plans available at this resort are all-inclusive.

Where is Villa del Palmar Cancun Luxury Beach Resort & Spa located?

Located in Punta Sam, this beachfront resort is next to a golf course and within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).

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Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 588 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 70 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renajae

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful hotel!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ameleset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect for my family very safe, clean, and comfortable. The beds were spotless and cozy, and the staff was exceptionally well-trained, caring, and friendly. Overall, both my family and friends were very happy with the experience. I’ll definitely continue to recommend this hotel to everyone I know.
Stayed 7 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Nayelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and staff were super friendly. The SPA was a great add to our trip!
Stayed 4 nights in May 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out the entire experience with this hotel was excellent. We traveled with our kids so we had 3 rooms. 2 of the rooms were upgraded to suites free of charge and they made a point to put all of us on the same floor close to each other without us even asking. The food was delicious with multiple dining options. The only complaint we have is that the dinner buffet was closed 3 nights in a row but we were able to get into the other restaurants without any problems. The rooms were very comfortable and the staff very friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first family trip and we couldn't have picked a better place to stay. Will definitely be returning again. Everyone was so nice there. Food was amazing. Staff is excellent!!!
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I loved the staff, the room, amenities. Everything was amazing.
Stayed 3 nights in May 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Love it!!!
Stayed 1 night in Jun 2025

10/10 Excellent

KRISTINE

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in May 2025

2/10 Terrible

Ashima

Liked: Staff & service
Very upsetting..cheating on customers about all inclusive. There were 5 other guest going through the same situation while i was checking in. Thats means either expedia is false advertising of both expedia and hotel is cheating. I took numbers of guest who were involved this will be in news in few days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was awesome. everything about it is perfect
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the number of pools made it never feel crowded
Stayed 7 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience I definitely recommend the all inclusive option
Stayed 7 nights in Feb 2025

10/10 Excellent

Nuengruethai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very beautiful and had a lot of great amenities. The staff were very friendly and polite. There were plenty of food options and everything tasted great. Me and my family enjoyed our stay very much.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Feb 2025

8/10 Good

jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well the hotel was great, with Expedia I have some issues they never resolved, I had paid extra for certain things and the communication with the hotel wasn’t great, reserve directly on their site. It was embarrassing how Expedia didn’t respond ever. I seriously doubt that I’ll ever be reserving with Expedia again. Hotel great, Expedia terrible
Stayed 4 nights in Jun 2025

8/10 Good

Tila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the the service and our stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Syed Faizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding with all amenities. We loved it and out stay was amazing.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property We will definitely go back!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jazmyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a wonderful place to take family or just you and your spouse. My husband took me there for my birthday and all we can think about is how our grandson would’ve loved the pool and beach. The property is on the beachfront so definitely nice to walk out to your room and just a a few steps away from the beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was beyond friendly !
Stayed 3 nights in Sep 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , customer service was excellent from check in to everywhere you go on the resort, sitting areas on the beach or pool. Gorgeous, accessible for drinking on the beach or inside , many options for food. Travelled with family we loved staying there . Of course will plan to go back again.
Stayed 6 nights in Feb 2025

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
The suite rooms are amazing for our family. The food, however, is inconsistent with the same meal in the same restaurant often very different. The staff is friendly, attentive, and engaging. Really, the staff is remarkable and makes the resort stay worthwhile. Sadly we missed out on the entertainment because no one at the desk informed us. We actually chose this resort again because of Reyes at the paint stand. We are obsessed with his talent and the fun we have painting every day.
Stayed 5 nights in Apr 2025