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Jardín Cancún

2.5 star property
Downtown Cancun's vibrant energy awaits with convenient perks like express check-out and round-the-clock front desk service for hassle-free stays

Choose dates to view prices

Hotel Jardin Cancun, in downtown's heart, offers a welcoming base with practical amenities. Free self-parking eliminates parking headaches, and express check-out saves vacation time. Guests appreciate laundry facilities, in-room WiFi, and staff ready to arrange local tours.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(9 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard bedroom

Iron/ironing board, free WiFi, bed sheets

Standard bedroom

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Bed Bedroom

Iron/ironing board, free WiFi, bed sheets

Double Bed Bedroom

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Downtown Cancun, a neighbourhood in Cancun, is home to Jardín Cancún. Plaza Las Americas and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Cancun Cultural House and Extreme Adventure are also worth visiting. Visit our Cancun travel guide
Map
Calle 4 Oriente Lote 20, 64, Cancun, ROO, 77524

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    18 min walk - 1.5 km
  • Mercado 23
    11 min walk - 1.0 km
  • Las Palapas Park
    18 min walk - 1.5 km
  • Ceviche Square
    5 min drive - 2.2 km
  • Plaza 28
    5 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Restaurants

  • El Paisano Del 23
    12 min walk
  • McDonald's
    11 min walk
  • La Suegra
    11 min walk
  • Taqueria Coapeñitos
    11 min walk
  • Cremeria Ysalchichoneria 4 Hermanos
    10 min walk

About this property

Jardín Cancún

  • Hotel near Ultramar Ferry Puerto Juárez
  • Jardín Cancún provides laundry facilities and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Express check-out, a 24-hour front desk and luggage storage
    • A TV in reception and tour/ticket information
  • Room features
  • All guest rooms at Jardín Cancún boast perks, such as air conditioning, as well as amenities, such as free WiFi and room service.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch plasma TVs with satellite channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Jardín Cancún pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jardín Cancún?

Self-parking is free at this property.

What time is check-in at Jardín Cancún?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Jardín Cancún?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Jardín Cancún located?

Located in Downtown Cancun, this hotel is within 1 mile (2 km) of Mercado 23, Benito Juarez Municipal Building and Las Palapas Park. Xbalamqué Theater and Museo Iconografico de la Carrera Panamericana are also within 1 mile (2 km).

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Reviews

Jardín Cancún Reviews

7.6

Good

8.0

Cleanliness

6.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 172 out of 462 reviews
Rating 8 - Good. 140 out of 462 reviews
Rating 6 - Okay. 70 out of 462 reviews
Rating 4 - Poor. 33 out of 462 reviews
Rating 2 - Terrible. 47 out of 462 reviews

Reviews

Verified review

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Yuri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a few nights it was pretty okay. Getting hot water was a mixed bag. Beds were comfortable. On our last night we had a small accident in the room and they were really chill and helpful. Even though the communication was in Spanish they were really understanding
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop for the night, returning from Isla Mujeres with members of our party needing to catch a flight that they wouldn’t be able to make with the first ferry. We checked in at 11pm, the staff was very friendly and efficient. Most of our party was picked up by shuttle at 5:30am, the front desk staff was very helpful. We went back to bed as our shuttle wasn’t until 10am. Only negative was at 7:15am someone was playing loud music, eventually it was turned down, but you could hear it through the walls. For the price, this is a great stop if all you need is a place to sleep. We were advised the area was unsafe, but never felt that way. Would recommend staying here for anyone that needs a cheap clean bed for the night.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Nonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

TX

Liked: Staff & service, property conditions & facilities
Def a budget place to stay. Family of 5 Spent one night on our way to Playa Del Carmen. Not bad.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable, and exceptional service.
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a bed to sleep in for the night.. friendly and wonderful staff. The shower was dirty, but it did have nice hot water. They are also very pet friendly!
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Sandra T

Liked: Staff & service
Disliked: Amenities
The room had no microwave or refrigerator. the area outside of the hotel not very nice. Employees were very friendly.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Luis D Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice and quiet, great cable and wifi, a little far from public transportation
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Very close to bus pick up and drop off. They place worked out well for 2 nights. However the area is a bit sketchy, would not recommend for a solo traveler
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 8 nights in Jan 2024
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Aminta E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Lyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room available at check-in.Girl at reception desk recommended another hotel in area.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Itzel

Liked: Cleanliness
.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024