Alfredo V. Bonfil Hotels, Cancun

"Everything was amazing "

"Great food"

"Resort was very clean. Staff were great, food options were good. Location and beach are excellent. This was our second time at this resort and will definitely be back "

"Rooms were clean.all the staff was cheerful and worked hard to see we had a great time. Food was great. We would recommend the resort "

"Room was very clean. Excellent entertainment venue. Staff was amazing! above and beyond! "

"Love the hotel and the food "

"This was an amazing experience! I hope to go back one day, si Dios lo permite…"

"Great all inclusive. Food and booze are the best we have had at nearly 20 all inclusive resorts. Rooms are clean, staff is great. Pool is great for kids. Big resort, so plan to walk. Beach is fine, nothing special. "

"Overall, an amazing experience traveling with our 6-month-old infant. The staff were super friendly and kind. -Allowed us to have early check-in and enjoy the lunch buffet. -Made special arrangements in our room for celebrations, including cake and balloons. -Staff offered balloons to our infant, which made him smile. -Restaurants were amazing, especially the international buffet and Moongate, with amazing chefs and performers (Antonio). -Room service did a brilliant job, and the room always smelled pleasant. -Amazing and exclusive views from the Preferred Club Lounge (ocean view). Areas for improvement (because I want them to do better and better): -A baby nursing room, especially for guests who arrive early before check-in when the room is not yet available. -A larger crib with adjustable height. -Sales/Marketing reps should not be pushy when trying to sell activities or spa services. -Why are standard beachside cabanas an additional cost? They should be included as part of the all-inclusive package. -The Kids Club did not have a baby-friendly entrance (no ramp or automatic door), which made it difficult with a stroller. -The water temperature, especially in the kids’ zone, should be temperature-controlled so it’s not too cold. -There should be halal meat options or a designated restaurant offering halal choices. "