Search Chalets in Johnston Canyon

"The only negative to this hotel is the very small gym area. Otherwise it is my go to in downtown Banff. "

"No microwave to reheat food every hotel has one inside but this hotel doesn't have one. "

"Staff was very welcoming "

"The pool was cold, out door hot tub was nice, indoor hot tub was small, but hot. There was a guy that was taking video of my family. Not good. "

"Firstly, every staff member we interacted with was absolutely wonderful. Very helpful and friendly. The location was also great. We wanted something that was close enough to town but felt like we were actually in the mountains and this was it! The only area of improvement would just be the age of our particular room. While they are actively doing room upgrades around the property, ours happened to be an older one and unfortunately that meant we could hear most of what our neighbors were doing. Our mattress was also fairly firm which is not my personal preference but seemed to work fine for my boyfriend. Overall I think once they finish all the upgrades this will be a 5/5 for me. We look forward to coming back in the future to see what they've done! "

"Loved our stay here. The property and amenities are great - two outdoor hot tubs, a steam room and sauna. Like a mini outdoor spa. Location is great and the room was clean and comfortable. We did find the bedding uncomfortable, so that would be one piece of feedback "

"Staff was great and the room was great for the price "

"Everything was great. Perfect. "

"Everyone was so great to my parents and made there anniversary extra special. "