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Overview of The Rimrock Resort Hotel

Photo gallery

Featured image
Indoor pool
Indoor pool
View from Room
Premium bedding, pillow top beds, in-room safe, desk

The Rimrock Resort Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationUpper Hot Springs3 min walk
    Popular LocationBanff Gondola4 min walk
    Popular LocationBow Falls6 min drive
    AirportBanff, AB (YBA)15 min drive

Choose dates to view prices

  • Signature Suite, 1 King Bed, Balcony, Valley View (1 King Bed)

    Photos of Signature Suite, 1 King Bed, Balcony, Valley View (1 King Bed)

    Room amenities

    • 56 sq m
    • Valley view
    • Sleeps 2
    • 1 King Bed
    More details

  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony

    Photos of Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony

    5/5 guest room rating

    Room amenities

    • 56 sq m
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More details

  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed

    Photos of Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed

    Room amenities

    • 56 sq m
    • Valley view
    • Sleeps 4
    • 2 Queen Beds and 1 Queen Sofa Bed
    More details

  • Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed

    Photos of Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed

    5/5 guest room rating

    Room amenities

    • 56 sq m
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More details

  • Room

    Photos of Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details

  • Signature Grandview 800 With Panoramic Valley View And 1 King Bed

    Photos of Signature Grandview 800 With Panoramic Valley View And 1 King Bed

    Room amenities

    • 56 sq m
    • Valley view
    • Sleeps 2
    • 1 King Bed
    More details

  • Room

    Photos of Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details

  • Signature Suite, 1 King Bed, Balcony, Valley View (1 King Bed)

    Photos of Signature Suite, 1 King Bed, Balcony, Valley View (1 King Bed)

    5/5 guest room rating

    Room amenities

    • Valley view
    • Sleeps 2
    • 1 King Bed
    More details

  • Suite Infinity

    Photos of Suite Infinity

    Room amenities

    • 74 sq m
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More details

  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony

    Photos of Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony

    5/5 guest room rating

    Room amenities

    • 56 sq m
    • Valley view
    • Sleeps 4
    • 2 Queen Beds and 1 Queen Sofa Bed
    More details

  • Room

    Photos of Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details

  • Room

    Photos of Room

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details

  • Room

    Photos of Room

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Room

    Photos of Room

    4.4/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Banff

Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.
View more Resorts in Banff
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Map
Popular Location

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff Cascades of Time Gardens - 4 min drive
  • Bow Falls - 6 min drive
  • Walter Phillips Gallery - 8 min drive

Getting around

  • Banff Station - 10 min drive
  • AirportCalgary International Airport (YYC) - 98 min drive

Restaurants

  • Rose and Crown - 5 min drive
  • Block Kitchen & Bar - 5 min drive
  • The Maple Leaf - 5 min drive
  • Eddie Burger - 5 min drive
  • Magpie and Stump - 5 min drive
View map

About this property

The Rimrock Resort Hotel

4-star spa resort, walk to Upper Hot Springs
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a coffee shop/café. All 343 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. Complimentary wireless Internet access and room service (during limited hours) are standard, as are LCD TVs with cable channels.
The Rimrock Resort Hotel offers 343 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Banff resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rimrock Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 22.00 per night; includes in/out privileges)
  • Valet parking on site (CAD 36.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 8 and CAD 35 per person (approximately)
  • Self-parking fee: CAD 22.00 per night (in/out privileges)
  • Valet parking fee: CAD 36.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Can I cancel my reservation for free at The Rimrock Resort Hotel and receive a full refund?
Yes, The Rimrock Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Rimrock Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Rimrock Resort Hotel?
As of 27 Feb. 2021, prices found for a 1-night stay for 2 adults at The Rimrock Resort Hotel on 1 Mar. 2021 start from AU$248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Rimrock Resort Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is The Rimrock Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Rimrock Resort Hotel?
Self-parking is available for CAD 22.00 per night. Valet parking is available for CAD 36.00 per night.
What time is check-in at The Rimrock Resort Hotel?
Check-in is from 4 PM - midnight.
What time is check-out at The Rimrock Resort Hotel?
Checkout is at noon.
Where is The Rimrock Resort Hotel located?
Situated in a national park, this spa resort is within a 5-minute walk of Upper Hot Springs and Banff Gondola. Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau are also within 3 miles (5 km).
4.5
Wonderful
Rating 5 - Excellent. 1070 out of 1652 reviews
5 - Excellent 65%
Rating 4 - Good. 413 out of 1652 reviews
4 - Good 25%
Rating 3 - Okay. 94 out of 1652 reviews
3 - Okay 6%
Rating 2 - Poor. 53 out of 1652 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 1652 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the serene mountain view from our suite. The morning breakfast buffet in the dining room was great, good selection and quality service.
Stayed 1 night in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Rimrock never disappoints. Sure, the hotel feels a wee bit dated but
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Beautiful hotel and views! buuuuut only three plug ins in the room: Bathroom and behind tv which were all in use and then behind the headboard which is non accessible. The service at the lounge was very disappointing for a 5 star hotel. It took 45 minutes once we sat down to be greeted, another 35 for a drink order and then 25 for them to be brought out. We asked to order food when they brought out our drinks and it seemed like a chore that we were ordering something to eat at 7pm. We asked for the Caesar salad and bread to be brought out as an appetizer followed by a main pasta to share. This seemed confusing to one of the 3 servers that helped us (don’t even know who our server was) they asked us to let them know when we’re ready for our next plate and finished with the salad, I’ve never had to ask to bring out a main dish and found this odd as it took so long to flag them down for our drinks. They ended up bringing all three plates at once, no side plates even though we made it clear we were sharing and the “warm pull apart focassa” Was like a crouton and crumbled when it was forcefully cut. We were quite disappointed as it we were looking forward to enjoying our stay here unfortunately wasn’t worth it.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I love waking up to the mountains wrapping around my every view. That is the number one reason we like to stay at the Rimrock. It was weird however to not have daily housekeeping services but due to COVID they were minimizing contacts.
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rimrock is always a pleasure! The view is stunning, the staff is exceptional and the hotel itself is so beautiful.
Stayed 1 night in Feb 2021

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