The Rimrock Resort Hotel

Photo gallery for The Rimrock Resort Hotel

Primary image
Indoor pool
Indoor pool
View from room
Premium bedding, pillow-top beds, in-room safe, desk

Overview of The Rimrock Resort Hotel

The Rimrock Resort Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
300 Moutain Avenue, Banff, AB, T1L 1J2

Explore the area

  • Popular LocationUpper Hot Springs3 min walk
  • Popular LocationBanff Gondola4 min walk
  • Popular LocationBow Falls6 min drive
  • AirportBanff, AB (YBA)14 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. While the natural beauty of Banff Gondola and Tunnel Mountain can be enjoyed by anyone, those looking for an activity can explore Upper Hot Springs. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.
Visit our Banff travel guideOpens in a new window
View more Resorts in BanffOpens in a new window
Map

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff Cascades of Time Gardens - 4 min drive
  • Bow Falls - 6 min drive
  • Walter Phillips Gallery - 8 min drive

Getting around

  • Banff Station - 8 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • Silver Dragon - 4 min drive
  • Chucks Steakhouse - 5 min drive
  • Rose and Crown - 5 min drive
  • Block Kitchen & Bar - 5 min drive
  • The Maple Leaf - 5 min drive

About this property

The Rimrock Resort Hotel

4-star spa resort, walk to Upper Hot Springs
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a sauna. All 343 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and room service are standard, as are LCD TVs with cable channels.
The Rimrock Resort Hotel offers 343 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rimrock Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 22.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

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Pool
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4 star
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Guest rating 4.5+
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Business-friendly
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Hotel resort
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Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 8 and CAD 35 per person (approximately)
  • Self-parking fee: CAD 22.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 957 out of 1388 reviews
5 - Excellent 69%
Rating 4 - Good. 306 out of 1388 reviews
4 - Good 22%
Rating 3 - Okay. 65 out of 1388 reviews
3 - Okay 5%
Rating 2 - Poor. 38 out of 1388 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 1388 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premium for the mountain view was worth it. Waking up to those mountains was something special.
Stayed 3 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. A young man named Jack looked after us in the Primrose dining room one evening - his service was impeccable!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best stay we had from Vancouver to Calgary. Close to the gondola, close to the hot springs and still convenient to town..... leaving the hotel nice and quiet.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place to stay. The views from my hotel window were more beautiful than anywhere I've stayed before. We loved hanging out in the main floor and having cocktails, and had a lovely dinner at Primrose. Although the Rimrock is a bit outside of town, we liked the area and the free shuttle into town was perfect. Room service breakfast was delicious. Beds comfortable. Staff friendly and accommodating.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful View, very friendly staff and clean hotel.
Stayed 3 nights in Apr 2022