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Tunnel Mountain Resort

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Indoor pool
Terrace/patio
Terrace/patio
TV

Overview of Tunnel Mountain Resort

VIP Access

Tunnel Mountain Resort

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Gym
  • Business services
Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

Explore the area

  • Popular LocationBanff National Park Information Centre3 min drive
  • Popular LocationTunnel Mountain4 min drive
  • Popular LocationBanff Centre for Arts and Creativity4 min drive
  • AirportBanff, AB (YBA)10 min drive

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About this area

Banff

Located in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Tunnel Mountain and Banff National Park reflect the area's natural beauty and area attractions include Banff Park Museum and Cross Zee Ranch. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Guests appreciate the lodge's quiet location.
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Map

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • Carlito's Pizzaria - 14 min walk
  • Chucks Steakhouse - 3 min drive
  • Silver Dragon - 4 min drive
  • St James's Gate Irish Pub - 4 min drive
  • Beaver Tails - 6 min drive

About this property

Tunnel Mountain Resort

3.5-star, family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Filipino, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness centre
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Free newspapers in reception
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated guest rooms – September 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)
  • Recycling

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Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs/23 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1005 out of 1611 reviews
5 - Excellent 62%
Rating 4 - Good. 475 out of 1611 reviews
4 - Good 29%
Rating 3 - Okay. 84 out of 1611 reviews
3 - Okay 5%
Rating 2 - Poor. 31 out of 1611 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 1611 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, except for one bathroom which they cleaned as soon as we raised it.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tunnel Mountain Resort is a lovely property with large rooms and a full kitchen. The only issue is that it is a bit of a distance from Banff and the various activities located there. You definitely need to use the local transportation - the ROAM, which can be okay or really difficult. Parking at the various places in Banff is a real issue so a hotel located more centrally would be a plus.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is ver good, however, dose not quite meet our expectations.
Stayed 6 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and check out. Good location, a little away of congestion but at the same time not too far from city center, condo was nice, wood smell a little odd but not too bad. Clean inside, toiletries ok, no daily housekeeping unless you request it, which was ok. The price/value us a little off but most properties in Banff are in similar situation. We had a great time and could come back again.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel because it is very clean and quiet. The cabinets are soft close and even the toilet seat is soft close so it does not make any noise. Another thing is that you don't hear the noise in the next room. There's plenty of parking space and it has a kitchenette so you can cook your food. I would love to stay here again the next time we come back to Banff.
Stayed 6 nights in Jun 2022