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Overview of Tunnel Mountain Resort

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Indoor pool
Terrace/patio
Terrace/patio
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Tunnel Mountain Resort

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBanff National Park Information Centre3 min drive
    Popular LocationTunnel Mountain4 min drive
    Popular LocationBanff Centre for Arts and Creativity4 min drive
    AirportBanff, AB (YBA)10 min drive

Choose dates to view prices

Mountain Cabin

4.8/5 guest room rating
  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

4.9/5 guest room rating
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

4.7/5 guest room rating
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Deluxe Condo, 1 Bedroom Loft (3 Queen)

4.6/5 guest room rating
  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 2 Twins

4.9/5 guest room rating
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Studio Condo

4.7/5 guest room rating
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite, 2 Queen Beds

4.6/5 guest room rating
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

Banff

Located in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Travelling with kids? Consider Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowmobiling. Guests appreciate the lodge's quiet location.
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Popular Location

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • The Keg Steakhouse and Lounge - Caribou Lodge - 12 min walk
  • Ticino Swiss-Italian Restaurant - 20 min walk

About this property

Tunnel Mountain Resort

3.5-star, family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning. All 105 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and TVs with cable channels. Hobs, coffee makers and free local calls are among the other amenities available to guests.
Tunnel Mountain Resort offers 105 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness centre
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • French

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated guest rooms – September 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00, per pet, per night, plus a deposit of CAD 25 per night
2 per room (up to 50 lbs/23 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 704 out of 1199 reviews
5 - Excellent 59%
Rating 4 - Good. 392 out of 1199 reviews
4 - Good 33%
Rating 3 - Okay. 70 out of 1199 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 1199 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 1199 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovated condo was super Quiet and peaceful. Lots of firewood available and staff were helpful for any small issues.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like that they didn't charge me for an early check-in. Price is reasonable. I got a studio type and got everything plus fireplace. The location is 5 minutes drive to city center. Would definitely come back since it's pretty cheap.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 1 night in May 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
it took us half an hour to find our room. #703. For some reason, they decided to number the rooms in the basement level in 700’s but the rest in 200’s. The staff gave me a map and told us to go around the building. No other directions. we wouldn’t have had to walk around the property in freezing rain, had she told us our room located in the basement! btw, the elevator labels top floor as “M”, second level as “L”, and the basement as “S”. Hopefully this info helps those who got put into their basement units!
Stayed 1 night in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire wood needs to be in smaller pieces so that it will burn better.
Stayed 1 night in May 2021