Banff Caribou Lodge and Spa

Photo gallery for Banff Caribou Lodge and Spa

Primary image
Indoor pool
Indoor pool
Balcony
Flat-screen TV

Overview of Banff Caribou Lodge and Spa

VIP Access

Banff Caribou Lodge and Spa

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Contactless check-out
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

Explore the area

  • Popular LocationBanff National Park Information Centre11 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau11 min walk
  • Popular LocationBanff Centre for Arts and Creativity16 min walk
  • AirportBanff, AB (YBA)8 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Banff

In the city centre and in the mountains, Banff Caribou Lodge and Spa is in a walkable area with great shopping. Banff Springs Golf Club and Upper Hot Springs are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snowshoeing and snow tubing. Guests appreciate the hotel's central location.

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Canadian Ski Museum West - 13 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Tunnel Mountain - 10 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • Carlito's Pizzaria - 3 min walk
  • Whitebark Cafe - 10 min walk
  • Earl's - 13 min walk
  • St James's Gate Irish Pub - 14 min walk
  • JK Bakery Cafe - 15 min walk

About this property

Banff Caribou Lodge and Spa

3.5-star spa hotel near Banff Lake Louise Tourism Bureau
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area.
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Languages spoken

English, French, German, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Playground
  • Hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (765 square feet)
  • Meeting rooms - 2

Spa

  • 6 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 1051 out of 2494 reviews
5 - Excellent 42%
Rating 4 - Good. 840 out of 2494 reviews
4 - Good 34%
Rating 3 - Okay. 362 out of 2494 reviews
3 - Okay 15%
Rating 2 - Poor. 160 out of 2494 reviews
2 - Poor 6%
Rating 1 - Terrible. 81 out of 2494 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, cozy & great location. Loved staying here!!
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No air conditioning, room was hot.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Staff & service
Rooms were small and dated and there were beer bottles on our balcony from the previous guests. Close to where we wanted to visit and underground parking was nice. Pool was super warm and comfortable.
Stayed 1 night in Mar 2022

2/5 Poor

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No AC in the hotel room. Requires you to keep door open all night. Not good for hot summer night and was uncomfortable. If I’m paying $375 a night I’d like some AC to be comfortable. Wouldn’t stay here again
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to Banff Hot Spots! Pet friendly and clean!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanness, friendly staffs, public areas, the hot pool, and the restaurant are all very nice, but our room is quite small to accommodate 4 people.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service will come back next time.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
It was a good stay
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, but not worth what we paid for one night. Weird slants in the rooms made it hard for my boyfriend to walk around and the room was on the small side. Hot pool was amazing, and the service at the Keg was spectacular (made up for our bad experience at Banff Ave Brewing Co.)
Stayed 1 night in Jun 2022