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"This was one of the best stays we’ve had in a hotel. For a hotel that is surrounded by ongoing renovations and construction our stay exceeded our expectations. We heard construction noises outside on the Monday around 11am which was fine. The sound proofing in the room made it hardly noticeable. For the rate we paid it was worth the experience. The great thing with parking is the close proximity to downtown Banff. We left our car underground until we needed it for our trip to Johnston Canyon. That was the most convenient part for us. Breakfast in the hotel was such a deal for the food options at the buffet. Overall very happy with our choice!"

"Very clean, smooth check in, good staff. They did have a very loud orchestra band playing in the late morning that was annoying. Overall good stay."

"Belle hôtel, bon service, personnel courtois, si je devais ajouter absolument un point négatif je dirai chambre un peu petite mais c’est juste pour dire le séjour était vraiment très bien"

"The best. No qualms booking this hotel again! Fresh Flowers, awesome hot tub. ( I miss the moose’s head in the hot tub area. The change rooms were appreciated our last day, and rental ski drop off was so easy! "

"Lovely place"

"Clean. Friendly staff. Hot tub has a fantastic view of the mountains. Definitely recommended"

"I found the staff to be amazing. For the price which was fairly low per night, the quality was okay. The kitchen counter was dirty and covered in a white powder when I ran my hand across it. The heaters were primarily in the bedroom so when the heat turned on it blasted into the one room leaving it sweltering hot. I think they should get the hot tub fixed that they capped off. Especially for skiers in the winter, the hot tub amenity that is no longer offered was a real downfall. However, the staff truly was amazingly friendly and helpful. I would stay there again just for that reason. "

"Although we only did breakfast once, it was very good. Love that they set up and offer extra wood for the fireplace. "

"My son loved the waterpark and play place. This is the best place to stay at in Banff if you have kids!"