We're done.
Unfortunately, the property has not been maintained for quite some time. In our room, our safe had run out of charge so we didn't have anywhere to put our valuables when we were out. From the loft area, you could see the top of the cabinet unit and the thick layer of dust allowed to remain there. Old outlets (they're loose in the walls and plugs just fall out of them), non-GFCI outlet two feet away from the leaky kitchen faucet, holes in the countertop, patched carpet that they didn't even ATTEMPT to match the pattern up (really - the lines were perpendicular to the rest of it), and a worn line where they'd removed the banquette seating. All small fixes that would help keep this place at least looking cared for. I know it's aged, but it really seems as though the owners are not putting any money into the facility.
The pool and waterslide area is just as bad. Cracked tiles, chunks missing from the radiator covers because they've plain rusted away, dirt streaks down the stairs leading to the waterslides, and just a general air of neglect.
The final straw was when the smoke alarm went off in the unit beneath us at 4 in the morning. The gentleman was very drunk and had built a large fire in the fireplace without opening the flue. The staff member who responded managed to open the flue, but not before the unit was flooded with smoke. Ours wasn't as bad, but we couldn't go back to sleep. Profuse apologies, but no incentive to get us to come back. We won't be returning.
