The Elk & Avenue Hotel

Photo gallery for The Elk & Avenue Hotel

Primary image
Indoor spa tub
Down duvets, desk, laptop workspace, blackout curtains
37-inch LCD TV with cable channels, TV
Down duvets, desk, laptop workspace, blackout curtains

Overview of The Elk & Avenue Hotel

The Elk & Avenue Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
Map
333 Banff Ave, Banff, AB, T1L1B1

Explore the area

  • Popular LocationBanff National Park Information Centre1 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau1 min walk
  • Popular LocationBanff Centre for Arts and Creativity14 min walk
  • AirportBanff, AB (YBA)7 min drive

Choose dates to view prices

About this area

Banff

Near a train station and in the mountains, The Elk & Avenue Hotel is in a walkable area with good shopping. Banff Springs Golf Club and Upper Hot Springs are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing. Guests love the hotel's central location.

What's nearby

  • Banff National Park Information Centre - 1 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Canadian Ski Museum West - 2 min walk
  • Canada House Gallery - 5 min walk
  • Banff Centre for Arts and Creativity - 14 min walk

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Whitebark Cafe - 2 min walk
  • St James's Gate Irish Pub - 2 min walk
  • Grizzly House - 4 min walk
  • Rose and Crown - 4 min walk
  • JK Bakery Cafe - 4 min walk

About this property

The Elk & Avenue Hotel

3-star hotel, walk to Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a spa tub and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 5 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 16-22 for adults and CAD 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Renovated entire property – June 2016
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 16 and CAD 22 for adults, and CAD 10 and CAD 10 for children (approximately)
  • Covered self-parking fee: CAD 5 per night
  • Nearby parking fee: CAD 5 (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 848 out of 1558 reviews
5 - Excellent 54%
Rating 4 - Good. 497 out of 1558 reviews
4 - Good 32%
Rating 3 - Okay. 136 out of 1558 reviews
3 - Okay 9%
Rating 2 - Poor. 54 out of 1558 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 1558 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for family accomodation.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
I have a Tesla. Even though there aren’t EV chargers, I appreciated the front desk offering that if I found a plug in the garage that I was more than welcome to plug in to it. We stayed in the loft room. Upstairs got very warm and the AC didn’t reach upstairs. Room was okay. A bit dated despite the make over.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. I loved the jacuzzi and sauna.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff accommodated us from check In to Check Out
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel within walking distance to shops and restaurants.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great location. Easy walk everywhere. Front desk staff very helpful and nice. Accommodations comfortable.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place for a fair price. Modern and clean I'd definitely stay again
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to everything downtown, underground parking is nice. It’s starting to show its age.
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bed was pretty bad , i had back pain and could not sleep . There was big lump in mattress
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The lobby is very nice. The rooms are okay. We had originally booked the wrong room by accident - a pet friendly room. We were really unhappy with that room; it was obvious that it was less well-cared-for, on account of the fact that they allow pets in it. We spoke to the front desk and they not only gave us a new room but gave us a free upgrade. This was above and beyond since the mistake really was our fault. We were very appreciative of the new, bigger, cleaner room. That said, I still would not say the room was spectacular. It was nice enough but lacked a few things like adequate storage, surfaces for getting ready in the bathroom, a full-length mirror, etc. We also had issues with our room not being cleaned on one of the days we were there. Otherwise, it was a pleasant stay.
Stayed 3 nights in Jun 2022