COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Charltons Banff

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor spa bath
Premium bedding, pillow-top beds, iron/ironing board

Charltons Banff

3 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBanff Lake Louise Tourism Bureau10 min walk
    Popular LocationBanff Centre for Arts and Creativity15 min walk
    AirportBanff, AB (YBA)5 min drive
    Popular LocationTunnel Mountain11 min drive

Choose dates to view prices

Suite

4.3/5 guest room rating
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

4.7/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Loft

4.2/5 guest room rating
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

5/5 guest room rating
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

4.8/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mountain View

5/5 guest room rating
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About this area

Banff

Located in Banff, Charltons Banff is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Canadian Ski Museum West - 12 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 11 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Ticino Swiss-Italian Restaurant - 7 min walk
  • Earl's - 12 min walk
  • Old Spaghetti Factory - 13 min walk
  • St. James Gate - 13 min walk
  • Evelyn's Coffee World - 13 min walk

About this property

Charltons Banff

3-star hotel near Banff Centre for Arts and Creativity
This smoke-free hotel features an indoor pool, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a fireplace at reception are on-site. All 65 rooms offer comforts such as pillowtop beds and premium bedding, plus in-room free WiFi and LCD TVs with cable channels. Coffee makers and electric kettles are among the other amenities that guests will find.
Charltons Banff offers 65 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 4 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Canadian Lodge 459 Banff Ave
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 297 out of 991 reviews
5 - Excellent 30%
Rating 4 - Good. 459 out of 991 reviews
4 - Good 46%
Rating 3 - Okay. 168 out of 991 reviews
3 - Okay 17%
Rating 2 - Poor. 46 out of 991 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 991 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loft room was different and quite workable.
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with family and small children
Liked: Staff & service
The rooms are much smaller than advertised. The lovation is great though and lots of parking if you get in early enough.
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and nice and clean rooms...........................................................................................................................
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was good but a bit dated. Pool was nice.
Stayed 3 nights in Mar 2021

2/5 Poor

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Overall not satisfied with stay. We choose deluxe room , room is ok but no relax facilities available like hot tub or pool . No breakfast either. Won’t come back next time.
Stayed 1 night in Apr 2021