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Otter Hotel

4.0 star property
Hotel in Banff with 2 hot tubs and fitness centre

Choose dates to view prices

A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$285
includes taxes & fees
3 Feb - 4 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Fridge
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Uptown District, a neighbourhood in Banff, Otter Hotel is in the mountains and in a national park. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Victoria Glacier and Banff Park Museum are also worth visiting. Explore all the area has to offer with mountain biking and hiking/biking trails.
Visit our Banff travel guideOpens in a new window
Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 6 min walk - 0.5 km
  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬18 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk

About this property

Otter Hotel

Upscale hotel near Upper Hot Springs
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, a lift and smoke-free property
  • A 24-hour front desk, multilingual staff and luggage storage
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch TVs with cable channels
  • Fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 14 Jan 2026, prices found for a 1-night stay for 2 adults at Otter Hotel on 3 Feb 2026 start from AU$285.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mi (2 km) of Victoria Glacier and Banff Lake Louise Tourism Bureau. Surprise Corner and Banff National Park Information Centre are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

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Reviews

Otter Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1052 out of 1328 reviews
Rating 8 - Good. 177 out of 1328 reviews
Rating 6 - Okay. 67 out of 1328 reviews
Rating 4 - Poor. 17 out of 1328 reviews
Rating 2 - Terrible. 15 out of 1328 reviews

Reviews

10/10 Excellent

Prabhvir

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Dec 2025

10/10 Excellent

zhiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, and friendly staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Alessia

Liked: Cleanliness, amenities
amazing restaurant, clean room, amazing views & loved the hot tub!
Stayed 3 nights in Jan 2026

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great room and vibes
Stayed 4 nights in Jan 2026

10/10 Excellent

Jevonnie

Liked: Cleanliness, amenities, property conditions & facilities
spotless & very accommodating. loved this hotel so much
Stayed 3 nights in Jan 2026

10/10 Excellent

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and view to rockies within the town.
Stayed 1 night in Dec 2025

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our stay!
Stayed 5 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
Great modern resort. Heated pools and sauna are a treat
Stayed 2 nights in Jan 2026

10/10 Excellent

Jhoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in this hotel, this is very pretty hotel with great staff, amenitiea are really amazing, definitely will recommend their property to our family and friends, will be bcak herw next time for sure
Very nice hot pool at night time
Very nice hot pool on day time
Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, amenities & location in Banff. The in room coffee & bus passes were a lovely extra!
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff and amazing views from the hot tub
Stayed 1 night in Dec 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and the big outdoor hot tubs were amazing!
Stayed 2 nights in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Overall, great stay, staff was great. Location and outdoor hot tub fantastic!
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We love our stay and definitely we will come back!
Stayed 1 night in Dec 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff and very lovely stay! We will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2025

8/10 Good

Jacob

Liked: Amenities, property conditions & facilities
Staff was nice, hot tubs have nice view
Stayed 1 night in Oct 2025

10/10 Excellent

Hughsten

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, easy check-in and really nice hot tub area.
Stayed 1 night in Nov 2025

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay !!
Stayed 1 night in Nov 2025

10/10 Excellent

Justus

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view from hot pools, loved the sauna, clean modern rooms! Would stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tubs and fire sitting area so nice
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Raine

Liked: Cleanliness, amenities, property conditions & facilities
everything was great!
Stayed 2 nights in Dec 2025