COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

The Fox Hotel and Suites

Photo gallery for The Fox Hotel and Suites

Featured image
Indoor spa bath
Indoor spa bath
Indoor spa bath
Balcony

Overview of The Fox Hotel and Suites

VIP Access

The Fox Hotel and Suites

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
461 Banff Ave, Banff, AB, T1L 1H8

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau9 min walk
  • Popular LocationBanff Centre for Arts and Creativity14 min walk
  • Popular LocationTunnel Mountain7 min drive
  • AirportBanff, AB (YBA)9 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, The Fox Hotel and Suites is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and snowshoeing. Guests appreciate the hotel's central and quiet location.

What's nearby

  • Banff National Park Information Centre - 9 min walk
  • Banff Lake Louise Tourism Bureau - 9 min walk
  • Canadian Ski Museum West - 10 min walk
  • Banff Centre for Arts and Creativity - 14 min walk
  • Tunnel Mountain - 7 min drive

Getting around

  • Banff Station - 14 min walk
  • Calgary International Airport (YYC) - 134 min drive

Restaurants

  • The Keg Steakhouse and Lounge - Caribou Lodge - 2 min walk
  • Ticino Swiss-Italian Restaurant - 6 min walk
  • Earl's - 11 min walk
  • Old Spaghetti Factory - 11 min walk
  • St. James Gate - 11 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel, walk to Banff National Park Information Centre
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a bar/lounge, a spa tub and a business centre. All 116 rooms offer comforts such as pillowtop beds and premium bedding, plus in-room free WiFi and LCD TVs with cable channels. Room service, coffee makers and free local calls are among the other amenities available to guests.
The Fox Hotel and Suites offers 116 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
1 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 838 out of 1787 reviews
5 - Excellent 47%
Rating 4 - Good. 643 out of 1787 reviews
4 - Good 36%
Rating 3 - Okay. 183 out of 1787 reviews
3 - Okay 10%
Rating 2 - Poor. 84 out of 1787 reviews
2 - Poor 5%
Rating 1 - Terrible. 39 out of 1787 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hot pool to relax in! Staff are friendly, accomdating and it's a super clean place!
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service! Photos before booking does not do justice. Love the mini condo style rooms with private access. Rooms were super clean with an awesome lodge-like feeling. Will definitely look into staying here again!
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The cave pool was absolutely fantastic. That will keep us coming back every time we come to banff
Stayed 2 nights in Jul 2021

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor customer service, room was average, tub wasn't draining fast during shower, shower curtain was ripped, pillows was flat and poor quality. Wouldn't stay there again
Stayed 3 nights in Jul 2021

1/5 Terrible

Travelled with group
Disliked: Staff & service
My 2 night stay in Banff at this hotel did not meet expectations. The rooms were exceptionally small and the window/glass door (poor design choice) were all facing a high traffic walkway (as were all rooms on the internal corridor side of the hotel). This was highly invasive if you wanted any natural light. Additionally, the hotel staff were oddly not customer service oriented. The lady who checked us in constantly monitored our room from reception and even called a few times requesting that we do X or Y when she observed anything not in line with her expectations of guests. This was by no means a budget hotel but the service was worse than that of an Air BnB who's host lives on site and micro manages movements. I'd even go as far as saying that this individual was on a power trip with the behavior she displayed. There was no AC in the room and when we asked for an upgrade, we were told the additional fees and charges though there was ample vacancy due to covid. There was no housecleaning offered due to Covid (understandable) but our wet pool towels were not collected for the entire stay and we were not permitted to put them outside our door. This caused out very tight room to have a bad odour. Breakfast was absolutely trash, no breakfast meat nor hot dishes were offered (i.e. oatmeal). The boiled eggs appeared to be pre-packaged. This was absolutely the worst hotel breakfast I've had in comparison to even 2 or 3 star properties in remote areas.
Stayed 2 nights in Jul 2021