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"It was a great experience all the way around, the staff is awesome with the best service I could’ve asked, the guys at the bar Alex, Gonzalo, and Mario also Jorge from Los Girasoles restaurant and Victor from the morning, breakfast buffet, I didn’t get the name of the housekeeping, lady, but she always went the extra mile to make sure our room was immaculate, clean and stacked up with everything needed, and she was adapting to flexible schedule to come and do the room, even after she had already passed by and we were inside resting, for sure we’ll be going back next year and it’s highly recommended."

"Clean place, many food options, many pools and beaches."

"Great services and relaxed environment "

"Great!"

"This property is incredible with so many amazing amenities, but what truly sets it apart is the staff. Their dedication and warmth make the entire resort shine. You can see their effort in every little detail. The kids’ area staff is especially outstanding. We had a very positive experience, and it made our first trip to Mexico truly memorable."

"Room was great with an amazing view with lots to do and not to mention the food selection was amazing! Can’t wait to go back."

"The property was beautiful and very well maintained. We felt very safe all around the resort and Puerto Morelos. The food was amazing! By far the best food I’ve had at an all inclusive! We booked the platinum club package (unknowingly) and it was amazing. The staff really made the trip so enjoyable. The butlers were our favourite part. They felt like family by the time our stay was over. The only negative from our stay here was the beach. The water was very brown and stinky and there were so many bugs in the water close to shore, but not the seaweed I have been reading about in many other posts from resorts on the east coast side of Mexico."

"Rooms were clean and well stocked. The staff was wonderful and the food was amongst the best we’ve had at any all inclusive. We never had to fight for chairs by the pool or ocean. All in all it was a wonderful trip!"

"Room was spotless. Fridge was always restocked and staff were kind and helpful. T"